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Medicare Resource Guide
       Six Steps to Choosing Your
       Medicare Coverage




Reflecting
changes from
2010 health
reform law
Seniors, Baby Boomers and Caregivers



    Introduction - Seniors, Baby Boomers and Caregivers
    Medicare is our nation’s health program for seniors and people who have received Social Security
    disability for two years.
    If you’re already on Medicare, you’re probably already aware that health care reform has made some
    changes to the program. But you may not be aware of other changes that occur on an annual basis and
    that could impact your Medicare coverage options.
    If you’re turning 65, and thus becoming eligible for Medicare for the first time, you’re in good company.
    Over the next 18 years approximately 78 million1 “baby boomers” will turn 65 and begin to learn about
    their different Medicare-related health coverage options.
    If you’re one of the 65 million Americans who care for someone – a parent, friend or loved one – who is
    eligible for Medicare, the program may be completely foreign to you.


    Why do I need this guide?
    Finding your way through the Medicare maze can be overwhelming for anyone, especially when you
    consider all of Medicare’s moving pieces. There are four parts to Medicare (Part A, B, C and D), 10 different
    types of supplement plans in most states, with varying degrees of coverage, and a multitude of Part C
    (Medicare Advantage) and Part D (Prescription Drug) options that should be compared.
    Taking the time to learn about your options is a great first step before you enroll. You can make the most
    of your health care dollars by choosing the right coverage to help with your medical costs, including
    hospital stays, prescription drugs and other services.


    How do you know what kind of Medicare coverage is best for your needs?
    The purpose of this guide is to address this and other questions. In the following pages, we’ll lead you
    through a six-step process to help you understand Medicare and be better informed when you’re
    ready to shop for coverage.




  Step 1      Step 2     Step 3      Step 4       Step 5                  Step 6
  Assess    Understand Get to Know Know the Consider Prescription Take Advantage of Free,
Your Needs Your Options the Lingo  Timelines   Drug Needs           No Obligation Help


    1
        See Kaiser Family Foundation Report:
        http://www.kff.org/medicare/upload/7305.pdf
Step 1               Step 2                Step 3             Step 4                Step 5                Step 6




                   Assess Your Needs



 There are several factors you should consider when picking the appropriate Medicare coverage. There’s no
 single Medicare plan that’s best for everyone.

 To help you assess your personal situation and coverage needs, consider the following questions.

 Get out a piece of paper and write down your responses to the following questions. Have these
 questions and answers handy when you get to “Step 6” of this guide.

 WHat Can I afford?                                    HoW MuCH CoveraGe do I need?
 You may still be working when you qualify for         Many Medicare beneficiaries develop chronic
 Medicare. Regardless, it makes sense to begin         conditions, such as arthritis, diabetes, hypertension
 estimating your retirement income and expenses.       or osteoporosis as they age. If you need a lot of
                                                       medical care for a condition that isn’t going away,
 Factor in estimated Social Security benefits,         make sure you’re thinking about that when you
 pensions, IRA and 401(k) savings as well as           start to research plans. If you’re regularly taking
 other sources of income. Get a sense of what          medication for a condition, you’ll want to pay
 you can afford for monthly premiums, taking into      special attention to prescription drug coverage.
 consideration prescription drugs and how large of
 a deductible and annual maximum payment you           The amount of money you spend on Medicare
 could afford in the event of an unexpected illness.   coverage, and the amount of money you can save
                                                       by selecting the coverage that best fits your needs,
 Most forms of long term care expenses are not         will vary based on how well you match your needs
 covered by Medicare, so that will be an additional    to the type of plan you enroll in.
 consideration.
Step 1                   Step 2                  Step 3                Step 4                Step 5                Step 6




                      Assess Your Needs



 HoW WIll My HealtH CoveraGe IMpaCt My
 lIfeStyle aS I aGe?
 With so many different Medicare plans available,
 it can be challenging to find a plan that best suits            “ ask yourself whether brands matter. ”
 your lifestyle today and your lifestyle ten years from            Some Medicare Supplement and Medicare
 now. Here are a few questions you may want to ask:                Advantage plans are offered by insurance
                                                                   companies you’ve heard of before — often
 • are tHere any SpeCIfIC BenefItS I do
                                                                   because they deliver great service. If there is a
   or do not need?
                                                                   brand you like or trust, you should investigate their
   For example, some Medicare Advantage plans
                                                                   coverage and consider it as an option. But, price is
   provide dental coverage and vision care, while
                                                                   also an important factor.
   others offer wellness programs that offer no cost
   memberships at fitness centers, and more. You
                                                                   Be wary of paying more money for the exact same
   may be able to live without some of these benefits.             Medicare supplement coverage just because you
 • WIll I need CoveraGe In MultIple loCatIonS?                     recognize the brand. No matter who the insurer
   Whether you travel internationally or spend part                is, Medicare supplement plans are required to
   of each year in a different state, it’s important               offer the same benefits. The costs, however, can
   to understand the circumstances under which                     vary widely as can the method the carrier uses to
   you’ll be covered. Original Medicare generally                  calculate rate increases in the future.
   doesn’t cover health care while traveling outside
   the United States, but there are Medigap or
   supplement policies that do. “Snowbirds” – those
   who travel to a different state for several months
   each year – should be aware of Medicare
   Advantage plans that may not cover you for
   routine care or could charge more if you receive
   routine care outside of designated networks.
 • do I Want to Have tHe optIon to CHanGe My
   CoveraGe?
   Generally, Medicare beneficiaries will have the
   ability to change portions of their coverage each
   year during an annual enrollment period. There
   may be other opportunities to change coverage
   as well if you qualify. If flexibility is important to you,
   be aware of a plan’s rules when you sign up for
   coverage.
Step 1             Step 2                Step 3               Step 4              Step 5               Step 6




                  Understand Your Options



If you want to save money and make the most of your health care dollars, you’ll need the broadest possible
view of all your Medicare options. Because there are four parts to Medicare, plus ten supplemental forms of
coverage, there are several ways to get covered.

WHat CoveraGe optIonS are avaIlaBle WItH MedICare?


                 KnoW tHe “partS” of MedICare and MedICare SuppleMentS

Part A - Hospital Insurance
                                                                  “Original Medicare”
Part B - Medical Insurance
                                                  - Parts A & B provided by a private insurance
                                                    company
Part C (Medicare Advantage)                       - Must cover Part A & B benefits
                                                  - Some plans include Part D prescription drug
                                                    coverage
Part D - Prescription Drug Coverage               - Stand-alone prescription drug coverage
                                                  - Must be coupled with Medicare parts A & B
                                                  - Covers gaps in original Medicare
Medicare Supplements
                                                  - Prescription drug coverage must be purchased
                                                    separately

Know your Medicare coverage options: Most people choose to cover themselves with Medicare using one
of the three types of Medicare coverage: The aBCds of Medicare


   aBd CoveraGe optIon                aBC CoveraGe optIon                 aBds CoveraGe optIon

• Part A – Hospital Insurance • Part A – Hospital Insurance            • Part A – Hospital Insurance
• Part B – Medical Insurance • Part B – Medical Insurance              • Part B – Medical Insurance
• Part D – Prescription Drug       • Part C - (Medicare                • Part D – Prescription Drug
  Coverage                           Advantage ) Bundles A & B           Coverage
                                     and sometimes D
                                                            • Medicare Supplement –
                                                              A & B Gap Coverage
NOTE:                        NOTE:                          NOTE:
Has the lowest up-front cost Has intermediate up-front cost Has the highest up-front cost

- Has the most gaps                - Has fewer gaps                    - Has the fewest gaps
Step 1              Step 2                 Step 3             Step 4               Step 5                 Step 6




                    Understand Your Options



 WHat do tHe dIfferent optIonS Cover?
 original Medicare:                                   Medicare advantage:
 • Includes Part A (hospital insurance) and Part B    • If you select a Medicare Advantage plan, The
    (medical insurance).                                 Center for Medicare Services (CMS) pays a private
 • You have your choice of doctors, hospitals, etc.      insurance company to provide you with coverage.
   that accept Medicare                               • You must continue to pay your Medicare Part B
 • Either you or a separate Medicare supplement         premium.
   policy pay deductibles and co-insurance.           • Some plans have $0 premiums, which means they
 • Most people get Part A at no cost.                   won’t cost you any more money each month than
                                                        you’re already paying for your original Medicare
 • Most people pay a monthly premium for Part B.
                                                        coverage (Parts A & B).

“ did you know? ” plans must, at a
  Medicare Advantage
                                                      • Most plans include an additional monthly premium
                                                        (costs vary, but it is generally lower than “high-end”
 minimum, provide the same benefits as                  Medicare Supplement plans) and a copayment or
 original Medicare (Parts A & B).                       coinsurance for covered services.
 But, all Medicare Advantage plans also               • These plans may include extra coverage, including
 include a benefit original Medicare does               routine eye exams, hearing aids and routine dental
 not provide, which is an “out of pocket                care.
 maximum” . For 2012 this amount is $6,700
                                                      • Some plans may charge more or not cover routine
 per year. A Medicare beneficiary with a
                                                        services if you receive care in a different location
 Medicare Advantage plan will not spend
                                                        outside of their designated networks.
 more than $6,700 on medical costs.
 And, with this benefit, some Medicare                • You may be limited to using a plan’s providers,
 Advantage plans have monthly premiums                  except in emergency or urgent care situations.
 of $0, which means they may not cost                   Some plans may allow you to use out-of-network
 more money each month than a person                    providers at a higher cost.
 would already pay for their original                 • Most Medicare Advantage plans include
 Medicare coverage.                                     prescription drug coverage.
                                                      • In some cases, eligible beneficiaries may need
                                                         to use network pharmacies to access their
                                                         prescription drug benefit, except under non-routine
                                                         circumstances; quantity limitations and restrictions
                                                         may apply.
                                                      • Limitations, copayments, and restrictions may apply.
Step 1               Step 2                  Step 3       Step 4   Step 5   Step 6




                    Understand Your Options



Medicare Supplements
• Medicare Supplement (also known as MediGap)
  plans are sold by private insurance companies.
  They help beneficiaries cover some of the gaps
  not covered by original Medicare. They cover
  some copays, coinsurance, and deductibles.
  Some plans offer things not covered by original
  Medicare, like medical care when traveling
  outside of the U.S.
• Medicare Supplement plans are bought in
  addition to original Medicare (A&B). Beneficiaries
  must have all three.
• Each plan pays their share of Medicare-approved
  amounts for covered health care costs.
• Medigap policies are standardized across the
  country. There are 10 plan types: Plan A, B, C, D, F,
  G, K, L, M and N.
• Massachusetts, Minnesota, and Wisconsin have
  their own Medigap policies.
• Medigap plans are widely accepted and are not
  tied to specific networks.
• The exception would be Medigap “SELECT” plans,
  which typically restrict the beneficiary to use
  in-network hospitals.
Step 1               Step 2              Step 3               Step 4                Step 5                 Step 6




                   Get to Know the Lingo



When shopping for a new plan, one of the main challenges people face is understanding Medicare
terminology. To shop smart, you should know the basic differences between the types of coverage and the
basic definitions of key terms.
learn tHe GapS In MedICare CoveraGe                     otHer terMS to KnoW
There are several key terms that refer to gaps in       • annual/open enrollment period: This is the time
original Medicare:                                        when most Medicare beneficiaries can make
• part a Benefit periods: Under Part A the patient        changes to their Medicare Advantage or Medicare
  must pay a deductible for the first sixty days of       Part D prescription drug coverage, and enrollment
                                                          periods vary depending on the type of coverage
  every “hospital benefit period.” Unlike most health
                                                          and your situation. Your opportunity to switch
  insurance, where deductibles must be satisfied
                                                          from Original Medicare to Medicare Advantage
  once every year, there can be several Medicare
                                                          and vice versa under this period occurs in 2011
  hospital benefit periods in a calendar year. For        between October 15 and December 7.
  each benefit period a person in 2012 must pay
                                                        • Medicare advantage disenrollment period: You
  the $1,132 Part A deductible. After sixty days the
                                                          can drop a Medicare Advantage plan between
  patient cost increases.
                                                          January 1 and February 14. If you make this switch,
• part B Coinsurance (copays, excess charges,             you also have until Feb. 14 to add drug coverage
  etc.): Once the $162 Part B deductible for 2012 is      (Part D).
  met beneficiaries must pay coinsurance ranging        • late enrollment in parts a and B: If you didn’t
  from 20% to 45% for certain medical services.           sign up for Part A and/or Part B when you were
  Potential fees may include coinsurance or copays        first eligible, you can sign up from Jan. 1 – March
  for non-preventive services, excess charges, and        31 each year, with coverage beginning on July 1.
  preventive care coinsurance                             People who wait to sign up for Part A and/or Part B
                                                          because of coverage from their employer’s group
• out-of-pocket limit: Original Medicare has no
                                                          health plan have a special enrollment period.
  out of pocket limit. Medicare Advantage plans in
  2012 have a maximum out-of-pocket limit of $6,700     • enrollment in part C (Medicare advantage) and
  (some plans have smaller limits). Some Medicare         part d (prescription drug plan): To sign up for a
  Supplement plans cover all out-of-pocket costs. K       Medicare Advantage plan, you must have Parts A
                                                          and B. To sign up for Part D, you must have Part B.
  and L don’t cover all out-of-pocket costs but do
                                                          You must continue to pay your Part B premium.
  have out-of-pocket limits.
                                                        • enrolling in Medicare Supplement: You can enroll
                                                          during the six-month period that begins on the first
                                                          day of the month in which you’re both 65 or older
                                                          AND enrolled in Medicare Part B. After that your
                                                          acceptance may be subject to health screening
                                                          by the Medigap plan.
                                                        • donut Hole: This is the insurance coverage gap
                                                          where beneficiaries pay full price for drugs after the
                                                          beneficiaries’ drug costs reach a certain amount.
Step 1               Step 2              Step 3                 Step 4                Step 5                   Step 6




                   Get to Know the Lingo



Choosing between Medicare advantage and Medicare Supplement (Medigap)
If you buy a Medicare Advantage plan, you do not need a Medicare Supplement (Medigap) policy.
However, if you stick with Original Medicare, a Medigap policy will help fill in Original Medicare’s coverage
gaps and help pay for copayments, deductibles and more.

Here are some things to consider as you weigh the two options:
• provider networks: Medicare Advantage plans           • ancillary Benefits: Medicare Advantage plans
  are more likely to utilize a network of providers,      typically include benefits like routine vision and
  while Medicare Supplement policies are more             dental coverage. Medicare Supplement plans
  likely to allow patients see any provider who           often do not cover these type of services
  accepts Medicare. Medicare Advantage plans            • out-of-pocket limits: Out-of-pocket limits vary
  are designed to provide coordinated care, which         between plans. In 2012, the maximum out-of-
  may be desirable for treating conditions or             pocket amount for Medicare Advantage plans is
  obtaining access to preventative benefits.              $6,700. Two Medigap plans, plans K and L, have
• prescription drug Coverage: Medicare                    annual out-of-pocket limits; they are $4,620 and
  Advantage plans usually include prescription            $2,310, respectively. The remaining plans cover
  drug coverage; Medigap policies do not, so you’ll       many gaps in traditional Medicare coverage and
  need to sign up for a separate drug plan.               as a result will have lower out-of-pocket limits.
Step 1               Step 2               Step 3              Step 4                 Step 5                Step 6




                   Know the Timelines



Most people become eligible for Medicare when they turn 65 or earlier through a qualifying disability,
but there may be reasons to delay enrollment in certain types of Medicare coverage, depending on your
situation.

Signing up for part B
You may want to wait to sign up for Part B, for example, if you are still working and have coverage through
your or your spouse’s employer or union because Part B has a premium. But there are some caveats for
small businesses when it comes to Part B, so talking to your employer health benefits administrator prior to
deciding on your Medicare coverage is always a good idea.

Signing up for part a
Most people will want to enroll in Part A (hospital insurance) at age 65, since most do not pay monthly
premiums for Part A, and Part A could help pay for costs not covered by your group plan.

We’ve compiled a table on the following
page outlining some timetables to keep
in mind as you transition from employer
or retiree benefits to Medicare. While most
beneficiaries enroll in Medicare Part A and B
at some point, other types of coverage could
be helpful but are completely optional.

The table on the following page assumes:

1. You’ve reviewed your current and future
   coverage, as well as the costs associated
   with both, and have determined that
   enrolling in that particular type of
   Medicare coverage makes sense for you.
   Only you can decide which plans are
   best for you and the best time to make
   the switch.

2. You or your spouse have worked for
   at least 10 years in Medicare-covered
   employment and are eligible for Social
   Security benefits.

3. You’re 65 years or older.

4. You’re a citizen or permanent resident of
   the United States.
Step 1                Step 2                       Step 3                 Step 4                     Step 5                     Step 6


                 Know the Timelines
1st time enrollment        part a              part B                  part d              Medicare advantage           Medicare Supplements
                       You don’t have to enroll in Medicare
                       Part A or B as long as you’ve got
                       employer-based coverage.

                       If your employer-based coverage
                       ends for any reason:                   If you have drug coverage                                 There are no cost penalties
Working with health    • You can sign up when the plan        that Medicare considers                                   for late enrollment, but
insurance from your       terminates.                         to be “creditable” or at                                  your eligibility for some
employer               • There is no late enrollment          least equal in value to                                   supplement plans can
                         penalty.                             Part D you may delay                                      be impacted if you delay
                                                              enrollment when you turn                                  enrollment.
                       • Most people sign up for A & B at     65 without penalty.
                         the same time.
                       • You have eight months to sign up
                         without penalty.                                                                               The best time to enroll
                                                                                                                        is during your Medicare
                       You don’t have to enroll in Medicare If you lose “creditable”                                    Supplement Open Enrollment
                       Part A or B as long as you’ve got    coverage:                                                   Period.
                       your retiree health benefits.        • You have 63 days to
                                                               enroll in Part D without
                       If your retiree coverage ends for       penalty.
                       any reason:                                                         You have three months
                                                                                                                        The Medicare Supplement
                       • You can sign up when the plan                                     to sign up for a Medicare
                                                                                                                        Open Enrollment Period is:
                          terminates.                                                      Advantage plan (Part
                                                                                                                        • 6 months.
                                                                                           C) when you enroll in
                       • You may sign up during the           After 63 days:               Medicare Part A and Part
Retired with retiree     General Enrollment Period            • A penalty of 1% may        B benefits:
health benefits          (Jan. 1-March 31).                      be added to your drug     • There is no penalty for
                       • For each 12-month period you            plan premium for each        late enrollment.          • It runs from the first day of
                         delay enrollment, you will have         month until you enroll.                                  the month in which you are
                         to pay a 10 percent Part B.                                                                      both age 65 (or older) and
                         premium penalty.                                                  • If you wait longer           enrolled in Medicare Part B.
                                                                                             than three months to
                       • Note: If you are covered by a                                       enroll, you may have
                         retiree plan, you may pay a          • You must wait until the
                                                                                             to wait until the annual
                         penalty if you enroll in Medicare      annual election period                                  If you miss the Medicare
                                                                                             enrollment period,
                         Part A at a later date.                to enroll, which is                                     Supplement Open Enrollment
                                                                                             which runs from
                                                                Oct. 15 - Dec. 7, 2011.                                 Period:
                       If you’re already getting Social                                      Oct. 15 - Dec. 7, 2011.
                                                                                                                        • Your application could be
Retired or working     Security benefits, you will be                                                                      declined if you have a
with health            contacted a few months before you                                                                   pre-existing medical
                       become eligible for Medicare and                                                                    condition.
insurance you buy
                       given the information you need.
yourself               • Most people will be enrolled
                          in Medicare Parts A and B
                          automatically.
                                                              You must have Medicare                                    • You may be charged more
                       • However, because you must pay        Part A or Part B, and                                       for coverage if you have
                         a premium for Part B coverage,       you can enroll when you                                     a pre-existing medical
                         you have the option of turning it    first become eligible for                                   condition.
                         down.                                Medicare.
                       • If you turn down or delay your
                                                              If don’t enroll:
                         enrollment in Part B, you will
                                                              • A penalty of 1% may
Retired or working       have to pay a 10 percent Part                                                                  • Some plans may require
                                                                 be added to your drug
                         B premium penalty for each                                                                       you to pay premiums but
and uninsured                                                    plan premium for each
                         12-month period you delay                                                                        wait for a few months
                                                                 month until you enroll.
                         enrollment in Part B.                                                                            before they’ll cover any
                                                              • You must wait until the                                   expenses.
                       • If you aren’t eligible for full
                                                                annual election period
                         Social Security retirement
                                                                to enroll, which is
                         benefits at age 65, you can still
                                                                Oct. 15 - Dec. 7, 2011.
                         get your full Medicare benefits
                         at age 65, but you must contact
                         Social Security to sign up.
Step 1               Step 2                Step 3                Step 4              Step 5                  Step 6




                   Consider Prescription Drug Needs



Whether you opt for Original Medicare or Medicare Advantage, in both cases you will need to decide if you
want a prescription drug plan.

Beneficiaries have access to the Medicare drug benefit, known as Part D, through private plans approved
by the federal government, either through stand-alone prescription drug plans (PDPs) or Medicare
Advantage prescription drug (MAPD) plans.

Here’s some good news for 2012:                            through a process called step therapy, or in certain
There is a 50 percent discount on the cost of brand-       doses and quantities.
name drugs for those who land in the program’s
coverage gap, also called the “donut hole.” In
addition, plans will pay 14 percent of the cost for
                                                          Make things easier for yourself
generic drugs in the gap. This only applies to drugs
that are on the plan’s formulary. If they aren’t on the   Comparing plans can be overwhelming, but there
formulary there may be no discount, so make sure          are online tools including www.medicare.gov
you check.                                                and www.planprescriber.com that can help simplify
                                                          the process.
Each plan has different features and each person          You may be able to get Extra Help to pay for your
has unique prescription needs; hence, it is important     prescription drug premiums and costs. To see if you
to find the plan that is best for you. Here are some      qualify for extra help, call:
things to keep in mind:                                   • PlanPrescriber.com at 800-404-6968 - TTY User: 711
                                                            to be connected with a partner’s licensed agent
• Cost and coverage – Plans vary in the coverage            who can discuss Extra Help eligibility rules.
  offered and how much they cost. Consider the cost
                                                          • 1-800-MEDICARE (1-800-633-4227). TTY users should
  of premiums, the copayments each time you fill a
                                                            call 1-877-486-2048, 24 hours a day/7 days a week.
  prescription and whether it includes prescription
  coverage while in the gap.                              • The Social Security Office at 1-800-772-1213
                                                            between 7 a.m. and 7 p.m., Monday through
• pharmacy – Some plans restrict where you can
                                                            Friday. TTY users should call, 1-800-325-0778.
  use your drug plan. Determine whether your
  desired pharmacy is included in the plan you            • Your State Medicaid Office.
  choose.
• formulary changes – Insurers may change drug
  formularies during the year. Make sure you check
  your drug coverage each year during the annual          Before you call or go online
  enrollment period to be sure you enroll in a Part D     • Make a list of the prescription drugs you’re taking:
  plan that covers the medications you’re currently         name, quantities and frequency.
  on for the year for which you are enrolling. Just
                                                          • Make sure you know how much you’re paying for
  because a drug is covered one year, does not
  mean it will be covered the next year.                    each drug at your local pharmacy.

• other limitations - In some cases, a plan may limit     • Make a list of competing pharmacies in your area.
  the circumstances under which a drug is covered.
  Certain medications may only be covered after
  prior authorization, after you’ve tried other drugs
Step 1               Step 2               Step 3                Step 4               Step 5           Step 6


                   Take Advantage of Free,
                   No Obligation Help


Medicare is complex, but there are lots of resources to help you apply and pay for coverage.

Now that you have a solid foundation in the Medicare program and how it works, you’re in a better position
to enroll on your own or with the help of someone else.

If you decide to purchase a Medicare Advantage, Part D prescription drug plan or Medicare Supplemental
insurance policy, you must decide which plan to buy and which insurer to use. Take advantage of no
obligation, no-cost tools that are available to help you understand what benefits are covered and can help
you easily compare plans.

These resources are available online, by phone and in person. In addition to online sites like
www.PlanPrescriber.com, you can contact:

• planprescriber: PlanPrescriber (www.PlanPrescriber.com) is a leading provider of comparison tools and
  educational materials for Medicare-related insurance products. At www.PlanPrescriber.com you’ll find free,
  no obligation and interactive online advisor tools to help you find your optimal plan and save money
  on their Medicare Advantage, Prescription Drug, and Medicare Supplement plans. There is also free, no
  obligation phone-based support.
• State Health Insurance assistance program (SHIp) for assistance. SHIPs receive federal funding
  to provide free local health insurance counseling to people with Medicare. Depending on your state,
  the Division of Insurance or Department of Insurance can provide information on how to receive this
  assistance or you can check at: https://www.shiptalk.org/About/SHIProfileSearchForm.aspx?mf=Display.


• www.medicare.gov: This is the official U.S. Government site for
  Medicare. It provides information on your health coverage options,
  when and how to enroll, what Medicare covers and who to contact
  if you have questions about your Medicare bill, a complaint and
  more.


Also, the federal government has created 1-800-MEDICARE to provide
information about Medicare coverage and costs, as well as health
plan options.




* Medicare has neither reviewed nor endorsed this information.

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Medicare Resource Guide: 6 Steps

  • 1. Medicare Resource Guide Six Steps to Choosing Your Medicare Coverage Reflecting changes from 2010 health reform law
  • 2. Seniors, Baby Boomers and Caregivers Introduction - Seniors, Baby Boomers and Caregivers Medicare is our nation’s health program for seniors and people who have received Social Security disability for two years. If you’re already on Medicare, you’re probably already aware that health care reform has made some changes to the program. But you may not be aware of other changes that occur on an annual basis and that could impact your Medicare coverage options. If you’re turning 65, and thus becoming eligible for Medicare for the first time, you’re in good company. Over the next 18 years approximately 78 million1 “baby boomers” will turn 65 and begin to learn about their different Medicare-related health coverage options. If you’re one of the 65 million Americans who care for someone – a parent, friend or loved one – who is eligible for Medicare, the program may be completely foreign to you. Why do I need this guide? Finding your way through the Medicare maze can be overwhelming for anyone, especially when you consider all of Medicare’s moving pieces. There are four parts to Medicare (Part A, B, C and D), 10 different types of supplement plans in most states, with varying degrees of coverage, and a multitude of Part C (Medicare Advantage) and Part D (Prescription Drug) options that should be compared. Taking the time to learn about your options is a great first step before you enroll. You can make the most of your health care dollars by choosing the right coverage to help with your medical costs, including hospital stays, prescription drugs and other services. How do you know what kind of Medicare coverage is best for your needs? The purpose of this guide is to address this and other questions. In the following pages, we’ll lead you through a six-step process to help you understand Medicare and be better informed when you’re ready to shop for coverage. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Assess Understand Get to Know Know the Consider Prescription Take Advantage of Free, Your Needs Your Options the Lingo Timelines Drug Needs No Obligation Help 1 See Kaiser Family Foundation Report: http://www.kff.org/medicare/upload/7305.pdf
  • 3. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Assess Your Needs There are several factors you should consider when picking the appropriate Medicare coverage. There’s no single Medicare plan that’s best for everyone. To help you assess your personal situation and coverage needs, consider the following questions. Get out a piece of paper and write down your responses to the following questions. Have these questions and answers handy when you get to “Step 6” of this guide. WHat Can I afford? HoW MuCH CoveraGe do I need? You may still be working when you qualify for Many Medicare beneficiaries develop chronic Medicare. Regardless, it makes sense to begin conditions, such as arthritis, diabetes, hypertension estimating your retirement income and expenses. or osteoporosis as they age. If you need a lot of medical care for a condition that isn’t going away, Factor in estimated Social Security benefits, make sure you’re thinking about that when you pensions, IRA and 401(k) savings as well as start to research plans. If you’re regularly taking other sources of income. Get a sense of what medication for a condition, you’ll want to pay you can afford for monthly premiums, taking into special attention to prescription drug coverage. consideration prescription drugs and how large of a deductible and annual maximum payment you The amount of money you spend on Medicare could afford in the event of an unexpected illness. coverage, and the amount of money you can save by selecting the coverage that best fits your needs, Most forms of long term care expenses are not will vary based on how well you match your needs covered by Medicare, so that will be an additional to the type of plan you enroll in. consideration.
  • 4. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Assess Your Needs HoW WIll My HealtH CoveraGe IMpaCt My lIfeStyle aS I aGe? With so many different Medicare plans available, it can be challenging to find a plan that best suits “ ask yourself whether brands matter. ” your lifestyle today and your lifestyle ten years from Some Medicare Supplement and Medicare now. Here are a few questions you may want to ask: Advantage plans are offered by insurance companies you’ve heard of before — often • are tHere any SpeCIfIC BenefItS I do because they deliver great service. If there is a or do not need? brand you like or trust, you should investigate their For example, some Medicare Advantage plans coverage and consider it as an option. But, price is provide dental coverage and vision care, while also an important factor. others offer wellness programs that offer no cost memberships at fitness centers, and more. You Be wary of paying more money for the exact same may be able to live without some of these benefits. Medicare supplement coverage just because you • WIll I need CoveraGe In MultIple loCatIonS? recognize the brand. No matter who the insurer Whether you travel internationally or spend part is, Medicare supplement plans are required to of each year in a different state, it’s important offer the same benefits. The costs, however, can to understand the circumstances under which vary widely as can the method the carrier uses to you’ll be covered. Original Medicare generally calculate rate increases in the future. doesn’t cover health care while traveling outside the United States, but there are Medigap or supplement policies that do. “Snowbirds” – those who travel to a different state for several months each year – should be aware of Medicare Advantage plans that may not cover you for routine care or could charge more if you receive routine care outside of designated networks. • do I Want to Have tHe optIon to CHanGe My CoveraGe? Generally, Medicare beneficiaries will have the ability to change portions of their coverage each year during an annual enrollment period. There may be other opportunities to change coverage as well if you qualify. If flexibility is important to you, be aware of a plan’s rules when you sign up for coverage.
  • 5. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Understand Your Options If you want to save money and make the most of your health care dollars, you’ll need the broadest possible view of all your Medicare options. Because there are four parts to Medicare, plus ten supplemental forms of coverage, there are several ways to get covered. WHat CoveraGe optIonS are avaIlaBle WItH MedICare? KnoW tHe “partS” of MedICare and MedICare SuppleMentS Part A - Hospital Insurance “Original Medicare” Part B - Medical Insurance - Parts A & B provided by a private insurance company Part C (Medicare Advantage) - Must cover Part A & B benefits - Some plans include Part D prescription drug coverage Part D - Prescription Drug Coverage - Stand-alone prescription drug coverage - Must be coupled with Medicare parts A & B - Covers gaps in original Medicare Medicare Supplements - Prescription drug coverage must be purchased separately Know your Medicare coverage options: Most people choose to cover themselves with Medicare using one of the three types of Medicare coverage: The aBCds of Medicare aBd CoveraGe optIon aBC CoveraGe optIon aBds CoveraGe optIon • Part A – Hospital Insurance • Part A – Hospital Insurance • Part A – Hospital Insurance • Part B – Medical Insurance • Part B – Medical Insurance • Part B – Medical Insurance • Part D – Prescription Drug • Part C - (Medicare • Part D – Prescription Drug Coverage Advantage ) Bundles A & B Coverage and sometimes D • Medicare Supplement – A & B Gap Coverage NOTE: NOTE: NOTE: Has the lowest up-front cost Has intermediate up-front cost Has the highest up-front cost - Has the most gaps - Has fewer gaps - Has the fewest gaps
  • 6. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Understand Your Options WHat do tHe dIfferent optIonS Cover? original Medicare: Medicare advantage: • Includes Part A (hospital insurance) and Part B • If you select a Medicare Advantage plan, The (medical insurance). Center for Medicare Services (CMS) pays a private • You have your choice of doctors, hospitals, etc. insurance company to provide you with coverage. that accept Medicare • You must continue to pay your Medicare Part B • Either you or a separate Medicare supplement premium. policy pay deductibles and co-insurance. • Some plans have $0 premiums, which means they • Most people get Part A at no cost. won’t cost you any more money each month than you’re already paying for your original Medicare • Most people pay a monthly premium for Part B. coverage (Parts A & B). “ did you know? ” plans must, at a Medicare Advantage • Most plans include an additional monthly premium (costs vary, but it is generally lower than “high-end” minimum, provide the same benefits as Medicare Supplement plans) and a copayment or original Medicare (Parts A & B). coinsurance for covered services. But, all Medicare Advantage plans also • These plans may include extra coverage, including include a benefit original Medicare does routine eye exams, hearing aids and routine dental not provide, which is an “out of pocket care. maximum” . For 2012 this amount is $6,700 • Some plans may charge more or not cover routine per year. A Medicare beneficiary with a services if you receive care in a different location Medicare Advantage plan will not spend outside of their designated networks. more than $6,700 on medical costs. And, with this benefit, some Medicare • You may be limited to using a plan’s providers, Advantage plans have monthly premiums except in emergency or urgent care situations. of $0, which means they may not cost Some plans may allow you to use out-of-network more money each month than a person providers at a higher cost. would already pay for their original • Most Medicare Advantage plans include Medicare coverage. prescription drug coverage. • In some cases, eligible beneficiaries may need to use network pharmacies to access their prescription drug benefit, except under non-routine circumstances; quantity limitations and restrictions may apply. • Limitations, copayments, and restrictions may apply.
  • 7. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Understand Your Options Medicare Supplements • Medicare Supplement (also known as MediGap) plans are sold by private insurance companies. They help beneficiaries cover some of the gaps not covered by original Medicare. They cover some copays, coinsurance, and deductibles. Some plans offer things not covered by original Medicare, like medical care when traveling outside of the U.S. • Medicare Supplement plans are bought in addition to original Medicare (A&B). Beneficiaries must have all three. • Each plan pays their share of Medicare-approved amounts for covered health care costs. • Medigap policies are standardized across the country. There are 10 plan types: Plan A, B, C, D, F, G, K, L, M and N. • Massachusetts, Minnesota, and Wisconsin have their own Medigap policies. • Medigap plans are widely accepted and are not tied to specific networks. • The exception would be Medigap “SELECT” plans, which typically restrict the beneficiary to use in-network hospitals.
  • 8. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Get to Know the Lingo When shopping for a new plan, one of the main challenges people face is understanding Medicare terminology. To shop smart, you should know the basic differences between the types of coverage and the basic definitions of key terms. learn tHe GapS In MedICare CoveraGe otHer terMS to KnoW There are several key terms that refer to gaps in • annual/open enrollment period: This is the time original Medicare: when most Medicare beneficiaries can make • part a Benefit periods: Under Part A the patient changes to their Medicare Advantage or Medicare must pay a deductible for the first sixty days of Part D prescription drug coverage, and enrollment periods vary depending on the type of coverage every “hospital benefit period.” Unlike most health and your situation. Your opportunity to switch insurance, where deductibles must be satisfied from Original Medicare to Medicare Advantage once every year, there can be several Medicare and vice versa under this period occurs in 2011 hospital benefit periods in a calendar year. For between October 15 and December 7. each benefit period a person in 2012 must pay • Medicare advantage disenrollment period: You the $1,132 Part A deductible. After sixty days the can drop a Medicare Advantage plan between patient cost increases. January 1 and February 14. If you make this switch, • part B Coinsurance (copays, excess charges, you also have until Feb. 14 to add drug coverage etc.): Once the $162 Part B deductible for 2012 is (Part D). met beneficiaries must pay coinsurance ranging • late enrollment in parts a and B: If you didn’t from 20% to 45% for certain medical services. sign up for Part A and/or Part B when you were Potential fees may include coinsurance or copays first eligible, you can sign up from Jan. 1 – March for non-preventive services, excess charges, and 31 each year, with coverage beginning on July 1. preventive care coinsurance People who wait to sign up for Part A and/or Part B because of coverage from their employer’s group • out-of-pocket limit: Original Medicare has no health plan have a special enrollment period. out of pocket limit. Medicare Advantage plans in 2012 have a maximum out-of-pocket limit of $6,700 • enrollment in part C (Medicare advantage) and (some plans have smaller limits). Some Medicare part d (prescription drug plan): To sign up for a Supplement plans cover all out-of-pocket costs. K Medicare Advantage plan, you must have Parts A and B. To sign up for Part D, you must have Part B. and L don’t cover all out-of-pocket costs but do You must continue to pay your Part B premium. have out-of-pocket limits. • enrolling in Medicare Supplement: You can enroll during the six-month period that begins on the first day of the month in which you’re both 65 or older AND enrolled in Medicare Part B. After that your acceptance may be subject to health screening by the Medigap plan. • donut Hole: This is the insurance coverage gap where beneficiaries pay full price for drugs after the beneficiaries’ drug costs reach a certain amount.
  • 9. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Get to Know the Lingo Choosing between Medicare advantage and Medicare Supplement (Medigap) If you buy a Medicare Advantage plan, you do not need a Medicare Supplement (Medigap) policy. However, if you stick with Original Medicare, a Medigap policy will help fill in Original Medicare’s coverage gaps and help pay for copayments, deductibles and more. Here are some things to consider as you weigh the two options: • provider networks: Medicare Advantage plans • ancillary Benefits: Medicare Advantage plans are more likely to utilize a network of providers, typically include benefits like routine vision and while Medicare Supplement policies are more dental coverage. Medicare Supplement plans likely to allow patients see any provider who often do not cover these type of services accepts Medicare. Medicare Advantage plans • out-of-pocket limits: Out-of-pocket limits vary are designed to provide coordinated care, which between plans. In 2012, the maximum out-of- may be desirable for treating conditions or pocket amount for Medicare Advantage plans is obtaining access to preventative benefits. $6,700. Two Medigap plans, plans K and L, have • prescription drug Coverage: Medicare annual out-of-pocket limits; they are $4,620 and Advantage plans usually include prescription $2,310, respectively. The remaining plans cover drug coverage; Medigap policies do not, so you’ll many gaps in traditional Medicare coverage and need to sign up for a separate drug plan. as a result will have lower out-of-pocket limits.
  • 10. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Know the Timelines Most people become eligible for Medicare when they turn 65 or earlier through a qualifying disability, but there may be reasons to delay enrollment in certain types of Medicare coverage, depending on your situation. Signing up for part B You may want to wait to sign up for Part B, for example, if you are still working and have coverage through your or your spouse’s employer or union because Part B has a premium. But there are some caveats for small businesses when it comes to Part B, so talking to your employer health benefits administrator prior to deciding on your Medicare coverage is always a good idea. Signing up for part a Most people will want to enroll in Part A (hospital insurance) at age 65, since most do not pay monthly premiums for Part A, and Part A could help pay for costs not covered by your group plan. We’ve compiled a table on the following page outlining some timetables to keep in mind as you transition from employer or retiree benefits to Medicare. While most beneficiaries enroll in Medicare Part A and B at some point, other types of coverage could be helpful but are completely optional. The table on the following page assumes: 1. You’ve reviewed your current and future coverage, as well as the costs associated with both, and have determined that enrolling in that particular type of Medicare coverage makes sense for you. Only you can decide which plans are best for you and the best time to make the switch. 2. You or your spouse have worked for at least 10 years in Medicare-covered employment and are eligible for Social Security benefits. 3. You’re 65 years or older. 4. You’re a citizen or permanent resident of the United States.
  • 11. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Know the Timelines 1st time enrollment part a part B part d Medicare advantage Medicare Supplements You don’t have to enroll in Medicare Part A or B as long as you’ve got employer-based coverage. If your employer-based coverage ends for any reason: If you have drug coverage There are no cost penalties Working with health • You can sign up when the plan that Medicare considers for late enrollment, but insurance from your terminates. to be “creditable” or at your eligibility for some employer • There is no late enrollment least equal in value to supplement plans can penalty. Part D you may delay be impacted if you delay enrollment when you turn enrollment. • Most people sign up for A & B at 65 without penalty. the same time. • You have eight months to sign up without penalty. The best time to enroll is during your Medicare You don’t have to enroll in Medicare If you lose “creditable” Supplement Open Enrollment Part A or B as long as you’ve got coverage: Period. your retiree health benefits. • You have 63 days to enroll in Part D without If your retiree coverage ends for penalty. any reason: You have three months The Medicare Supplement • You can sign up when the plan to sign up for a Medicare Open Enrollment Period is: terminates. Advantage plan (Part • 6 months. C) when you enroll in • You may sign up during the After 63 days: Medicare Part A and Part Retired with retiree General Enrollment Period • A penalty of 1% may B benefits: health benefits (Jan. 1-March 31). be added to your drug • There is no penalty for • For each 12-month period you plan premium for each late enrollment. • It runs from the first day of delay enrollment, you will have month until you enroll. the month in which you are to pay a 10 percent Part B. both age 65 (or older) and premium penalty. • If you wait longer enrolled in Medicare Part B. than three months to • Note: If you are covered by a enroll, you may have retiree plan, you may pay a • You must wait until the to wait until the annual penalty if you enroll in Medicare annual election period If you miss the Medicare enrollment period, Part A at a later date. to enroll, which is Supplement Open Enrollment which runs from Oct. 15 - Dec. 7, 2011. Period: If you’re already getting Social Oct. 15 - Dec. 7, 2011. • Your application could be Retired or working Security benefits, you will be declined if you have a with health contacted a few months before you pre-existing medical become eligible for Medicare and condition. insurance you buy given the information you need. yourself • Most people will be enrolled in Medicare Parts A and B automatically. You must have Medicare • You may be charged more • However, because you must pay Part A or Part B, and for coverage if you have a premium for Part B coverage, you can enroll when you a pre-existing medical you have the option of turning it first become eligible for condition. down. Medicare. • If you turn down or delay your If don’t enroll: enrollment in Part B, you will • A penalty of 1% may Retired or working have to pay a 10 percent Part • Some plans may require be added to your drug B premium penalty for each you to pay premiums but and uninsured plan premium for each 12-month period you delay wait for a few months month until you enroll. enrollment in Part B. before they’ll cover any • You must wait until the expenses. • If you aren’t eligible for full annual election period Social Security retirement to enroll, which is benefits at age 65, you can still Oct. 15 - Dec. 7, 2011. get your full Medicare benefits at age 65, but you must contact Social Security to sign up.
  • 12. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Consider Prescription Drug Needs Whether you opt for Original Medicare or Medicare Advantage, in both cases you will need to decide if you want a prescription drug plan. Beneficiaries have access to the Medicare drug benefit, known as Part D, through private plans approved by the federal government, either through stand-alone prescription drug plans (PDPs) or Medicare Advantage prescription drug (MAPD) plans. Here’s some good news for 2012: through a process called step therapy, or in certain There is a 50 percent discount on the cost of brand- doses and quantities. name drugs for those who land in the program’s coverage gap, also called the “donut hole.” In addition, plans will pay 14 percent of the cost for Make things easier for yourself generic drugs in the gap. This only applies to drugs that are on the plan’s formulary. If they aren’t on the Comparing plans can be overwhelming, but there formulary there may be no discount, so make sure are online tools including www.medicare.gov you check. and www.planprescriber.com that can help simplify the process. Each plan has different features and each person You may be able to get Extra Help to pay for your has unique prescription needs; hence, it is important prescription drug premiums and costs. To see if you to find the plan that is best for you. Here are some qualify for extra help, call: things to keep in mind: • PlanPrescriber.com at 800-404-6968 - TTY User: 711 to be connected with a partner’s licensed agent • Cost and coverage – Plans vary in the coverage who can discuss Extra Help eligibility rules. offered and how much they cost. Consider the cost • 1-800-MEDICARE (1-800-633-4227). TTY users should of premiums, the copayments each time you fill a call 1-877-486-2048, 24 hours a day/7 days a week. prescription and whether it includes prescription coverage while in the gap. • The Social Security Office at 1-800-772-1213 between 7 a.m. and 7 p.m., Monday through • pharmacy – Some plans restrict where you can Friday. TTY users should call, 1-800-325-0778. use your drug plan. Determine whether your desired pharmacy is included in the plan you • Your State Medicaid Office. choose. • formulary changes – Insurers may change drug formularies during the year. Make sure you check your drug coverage each year during the annual Before you call or go online enrollment period to be sure you enroll in a Part D • Make a list of the prescription drugs you’re taking: plan that covers the medications you’re currently name, quantities and frequency. on for the year for which you are enrolling. Just • Make sure you know how much you’re paying for because a drug is covered one year, does not mean it will be covered the next year. each drug at your local pharmacy. • other limitations - In some cases, a plan may limit • Make a list of competing pharmacies in your area. the circumstances under which a drug is covered. Certain medications may only be covered after prior authorization, after you’ve tried other drugs
  • 13. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Take Advantage of Free, No Obligation Help Medicare is complex, but there are lots of resources to help you apply and pay for coverage. Now that you have a solid foundation in the Medicare program and how it works, you’re in a better position to enroll on your own or with the help of someone else. If you decide to purchase a Medicare Advantage, Part D prescription drug plan or Medicare Supplemental insurance policy, you must decide which plan to buy and which insurer to use. Take advantage of no obligation, no-cost tools that are available to help you understand what benefits are covered and can help you easily compare plans. These resources are available online, by phone and in person. In addition to online sites like www.PlanPrescriber.com, you can contact: • planprescriber: PlanPrescriber (www.PlanPrescriber.com) is a leading provider of comparison tools and educational materials for Medicare-related insurance products. At www.PlanPrescriber.com you’ll find free, no obligation and interactive online advisor tools to help you find your optimal plan and save money on their Medicare Advantage, Prescription Drug, and Medicare Supplement plans. There is also free, no obligation phone-based support. • State Health Insurance assistance program (SHIp) for assistance. SHIPs receive federal funding to provide free local health insurance counseling to people with Medicare. Depending on your state, the Division of Insurance or Department of Insurance can provide information on how to receive this assistance or you can check at: https://www.shiptalk.org/About/SHIProfileSearchForm.aspx?mf=Display. • www.medicare.gov: This is the official U.S. Government site for Medicare. It provides information on your health coverage options, when and how to enroll, what Medicare covers and who to contact if you have questions about your Medicare bill, a complaint and more. Also, the federal government has created 1-800-MEDICARE to provide information about Medicare coverage and costs, as well as health plan options. * Medicare has neither reviewed nor endorsed this information.