vCareConnect offers a comprehensive multi-channel outreach solution. Contact us at 1-888-370-6308 or email : info@vcareconnect.com

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vCareConnect - Patient
Outreach Offering
Contact: D.S.Suresh Kumar
Phno: 630-229-5461
Email: dssureshk@vcareconnect.com

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Patient outreach is an important
aspect of care delivery
 Only 12% of adults have proficient
health literacy
 Over a third of U.S. adults—77 million
people—would have difficulty with
common health tasks, such as
following directions on a prescription
drug label or adhering to a childhood
immunization schedule using a
standard chart
http://www.health.gov/communication/literacy/issuebrief/#tab1

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Patient channel preferences are
different
 72% of internet users say they looked online for health
information within the past year.
 31% of cell phone owners, and 52% of smartphone
owners, have used their phone to look up health or
medical information.
 19% of smartphone owners have downloaded an app
specifically to track or manage health.
 18% of internet users, or 13% of adults, have gone online
to find others who might have health concerns similar to
theirs. People living with chronic and rare conditions are
significantly more likely to do this.
http://www.pewinternet.org/fact-sheets/health-fact-sheet/

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Patient preferences change time to
time
Consumers like to engage
in multiple channels
Consumers lifestyle
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choices are not consistent
Consumer choices to be
managed are different
Need help
managing
Not willing to be
Managed

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vCareConnect provides a holistic
multi-channel outreach strategy
 Communicate care alerts, educational
tips, reminders and guidelines via
patient preferred communication mode
(SMS/Email/Phone/ App/Online)
 Be-informed about the effectiveness of
channel in delivering the
communication to patient with closed
loop feedback
 Manages patient notification
preferences
 Create custom voice, SMS and email
templates

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vCareConnect comprehensive
outreach solution
http://circoutcomes.ahajournals.org/content/6/4/444.full

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vCareConnect provides easy to use
features to manage outreach
Manage outreach
messages
Manage outreach rules
Monitor effectiveness

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Example: 30-day post discharge
patient journey with vCareConnect
Days 0 1 15 20 30
Follow up
appointment
reminder
24*7 Nurse Helpline
Follow up
appointment
scheduled
RN Assesses
patient to detect
early signs of re-admission
Daily reminder for medication e.g. its time to take aspirin
Alerts on assigned tasks e.g. Do yoga for 30 minutes daily
Alert to Provider/caregiver on patient non-compliance
Deliver
discharge plan to
PCP

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Contact us
at 1-888-370-6308
or
info@vcareconnect.com