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TOP 5 for a person with an
intellectual disability
A Guide for Disability Support Staff and Family Carers
April 2017
TOP 5 is…
• designed to assist the hospital staff better
understand the individual needs of the person
• developed by people who know the person well and
include:
• any risks eg choking, pica
• interests, likes, dislikes, fears/ phobias, rituals/routines
• things that might trigger the person to become upset
whilst in the hospital setting
What are the benefits of TOP 5?
• Better understanding of the person with disability
• Important information to keep the person safe
• Strategies to support the person if they become
distressed
• Make it easier for hospital staff to do their job
• Improved hospital journey for person with disability
How to develop a TOP 5
Consider the five most important tips or strategies you
think disability/health staff need to know to:
• Identify risks to the persons safety i.e choking
• Keep the person you care for reassured and settled
• Gain co-operation in personal care activities
• Encourage communication
• Acknowledge and support their interests, and sense of self
Each TIP should include:
1. What action the staff need do, or not do
2. Why
3. The expected outcome this will achieve
Consider risks…
What are they?
• Choking
• Absconding
• Falling
• Aggression etc…
Ways to minimise the
risks?
• Supervision with food
• Meal modification
• Placement of food /drink
• Provide bed near nurses
station & supervise
closely
• Use walker when
mobilising
• Stand a metre away when
speaking to person etc…
Additional
information?
• Mealtime Management
Plan
• Behaviour Management
Plan
• Most recent specialist
review etc…
Examples…
Mark will climb over bedrails and slide out of the end of the bed. He
needs supervision 24/7..
Mother
Tina will eat anything including non-edibles. Take care to
keep medical supplies etc. out of her reach. All meals must
be supervised or she will eat the containers and cutlery.
Support Worker
Mohammed doesn’t like needles and will lash out. He needs you to
make it a game, distract him, 2 people to hold his hands. He needs a
reward afterwards- give him a clap. Mother
What can help to minimise distress?
What things may cause
distress?
• unfamiliar people
• noise
• colours
• words
• clothing
• visitors
• fear of needles
• doctors
• crowds etc…
Are there things or
tasks that help settle
the person?
• a quiet place
• ‘must haves’ – e.g soft toy,
buzzer, remote
• cup of tea/coffee
• turn the light of
• sit in a chair
• listen to music
• Preferred activity
• talk to someone on the
phone etc…
Are there set routines
developed that keep
the person reassured?
• at bedtime
• with meals
• with personal care
Examples…
If you show Hanna the procedure on yourself first, she will then let you
do it for her, eg put the Blood Pressure cuff on your arm, then hers.
Support worker
Matthew must have a magazine that features girls such as a fashion
magazine. He will tuck it under his arm and sit patiently.
Sister
Understanding the person?
What do you need to
know about the person?
• Use of key word signs
• Gestures & non-verbal
cues
• How the person
expresses pain,
discomfort, fear
What do you need to
know about the person?
• Behaviours that may be
used to communicate a
need
• Use of communication
aids
• Likes and dislikes
• Personality
What will the outcome
be?
• To build rapport with the
person
• Improve communication
and understanding
• Improve the persons
experience
Examples…
Jonathon has a unique sign for YES: He taps his head with a closed fist.
Mother
Brett clicks his tongue when he is thirsty, and he squeals when he
smells food. Father
Sophie has a big personality and is fun loving. She likes lots of
attention and positive verbal praise. Give her a 5 min warning and
rephrase rather than saying ‘No’. Father
Examples…
Tristan is non-verbal, and uses about 20 key word signs and gestures.
He will give you a ‘thumbs up’ when he is happy.
Father
Saanvi uses Nappies, and is toilet timed. She will tap her groin if she needs to
go to the toilet. You need to monitor her bowel movements as she can smear
faeces. Mother
NEXT…Write them on the TOP 5 form
Keep it in the A2D Together Folder
• Front Cover – Contacts/Photo
• Medication Chart – Blister pack/liquids/inhalers
• TOP 5 Tips for support
• Hospital Support Plan
• Other management plans to support the person
in hospital
When admitted to hospital…
TOP 5 is:
• A copy is given to hospital staff
• TOP 5 is kept with the person at all times in their A2D
folder
TOP 5 provides important information to hospital staff who will be
interacting with the person during their admission to hospital
What happens in an emergency?
• Give the A2D Together Folder to the
Paramedic
• Explain the TOP 5
• VITAL information for ALL health staff
TOP 5 is especially important if the
person is unaccompanied.
Want to know more?
• http://www.cclhd.health.nsw.gov.au/patientsand
visitors/CarerSupport/top5
• http://www.cec.health.nsw.gov.au/quality-
improvement/people-and-culture/person-
centred-care/partnering-with-patients/top5

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A2D Together Top 5 introduction

  • 1. TOP 5 for a person with an intellectual disability A Guide for Disability Support Staff and Family Carers April 2017
  • 2. TOP 5 is… • designed to assist the hospital staff better understand the individual needs of the person • developed by people who know the person well and include: • any risks eg choking, pica • interests, likes, dislikes, fears/ phobias, rituals/routines • things that might trigger the person to become upset whilst in the hospital setting
  • 3. What are the benefits of TOP 5? • Better understanding of the person with disability • Important information to keep the person safe • Strategies to support the person if they become distressed • Make it easier for hospital staff to do their job • Improved hospital journey for person with disability
  • 4. How to develop a TOP 5 Consider the five most important tips or strategies you think disability/health staff need to know to: • Identify risks to the persons safety i.e choking • Keep the person you care for reassured and settled • Gain co-operation in personal care activities • Encourage communication • Acknowledge and support their interests, and sense of self
  • 5. Each TIP should include: 1. What action the staff need do, or not do 2. Why 3. The expected outcome this will achieve
  • 6. Consider risks… What are they? • Choking • Absconding • Falling • Aggression etc… Ways to minimise the risks? • Supervision with food • Meal modification • Placement of food /drink • Provide bed near nurses station & supervise closely • Use walker when mobilising • Stand a metre away when speaking to person etc… Additional information? • Mealtime Management Plan • Behaviour Management Plan • Most recent specialist review etc…
  • 7. Examples… Mark will climb over bedrails and slide out of the end of the bed. He needs supervision 24/7.. Mother Tina will eat anything including non-edibles. Take care to keep medical supplies etc. out of her reach. All meals must be supervised or she will eat the containers and cutlery. Support Worker Mohammed doesn’t like needles and will lash out. He needs you to make it a game, distract him, 2 people to hold his hands. He needs a reward afterwards- give him a clap. Mother
  • 8. What can help to minimise distress? What things may cause distress? • unfamiliar people • noise • colours • words • clothing • visitors • fear of needles • doctors • crowds etc… Are there things or tasks that help settle the person? • a quiet place • ‘must haves’ – e.g soft toy, buzzer, remote • cup of tea/coffee • turn the light of • sit in a chair • listen to music • Preferred activity • talk to someone on the phone etc… Are there set routines developed that keep the person reassured? • at bedtime • with meals • with personal care
  • 9. Examples… If you show Hanna the procedure on yourself first, she will then let you do it for her, eg put the Blood Pressure cuff on your arm, then hers. Support worker Matthew must have a magazine that features girls such as a fashion magazine. He will tuck it under his arm and sit patiently. Sister
  • 10. Understanding the person? What do you need to know about the person? • Use of key word signs • Gestures & non-verbal cues • How the person expresses pain, discomfort, fear What do you need to know about the person? • Behaviours that may be used to communicate a need • Use of communication aids • Likes and dislikes • Personality What will the outcome be? • To build rapport with the person • Improve communication and understanding • Improve the persons experience
  • 11. Examples… Jonathon has a unique sign for YES: He taps his head with a closed fist. Mother Brett clicks his tongue when he is thirsty, and he squeals when he smells food. Father Sophie has a big personality and is fun loving. She likes lots of attention and positive verbal praise. Give her a 5 min warning and rephrase rather than saying ‘No’. Father
  • 12. Examples… Tristan is non-verbal, and uses about 20 key word signs and gestures. He will give you a ‘thumbs up’ when he is happy. Father Saanvi uses Nappies, and is toilet timed. She will tap her groin if she needs to go to the toilet. You need to monitor her bowel movements as she can smear faeces. Mother
  • 13. NEXT…Write them on the TOP 5 form
  • 14. Keep it in the A2D Together Folder • Front Cover – Contacts/Photo • Medication Chart – Blister pack/liquids/inhalers • TOP 5 Tips for support • Hospital Support Plan • Other management plans to support the person in hospital
  • 15. When admitted to hospital… TOP 5 is: • A copy is given to hospital staff • TOP 5 is kept with the person at all times in their A2D folder TOP 5 provides important information to hospital staff who will be interacting with the person during their admission to hospital
  • 16. What happens in an emergency? • Give the A2D Together Folder to the Paramedic • Explain the TOP 5 • VITAL information for ALL health staff TOP 5 is especially important if the person is unaccompanied.
  • 17. Want to know more? • http://www.cclhd.health.nsw.gov.au/patientsand visitors/CarerSupport/top5 • http://www.cec.health.nsw.gov.au/quality- improvement/people-and-culture/person- centred-care/partnering-with-patients/top5