Why And How The Enterprise Should Harness The Power Of Google Wave 2010


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This is the presentation I held at Bouvet innsikt at 29.01.2010 on Google Wave and the Enterprise.

It looks at how e-mail is the primary tool for collaboration and communication and the enterprise, and how Wave by design solves most of e-mails problem. Especially important is the possibility of providing business context into collaboration in the enterprise.

Published in: Technology, News & Politics
  • As some of you now, Google has announced yesterday that they would cease investment in Wave as a standalone product.

    For me, the most important part of Wave was that it was ambitious and dared to challenge the tyrrany of e-mail. This is what I've been presenting on.

    E-mail has remained unchanged for 40 years but is still where and how most business decisions are done. I believe we're definitely up for a paradigm change, and Wave was an important catalyzator for speeding up this process.

    A lot of users on the internet have already moved away from e-mail; for example a lot of digitale natives only have an e-mail account in order to register on facebook. Now the enterprise need to look more closely at the business case for changing the e-mail rule.

    SAP StreamWork a Software as a service solution which brings the best elements of wave into a collaborative decision-making process for the Enterprise. I definitively recommend you get to know it at http://www.sapstreamwork.com/
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  • A video recording of this presentation in Norwegian is available at http://elsewhat.com/2010/04/08/video-from-why-and-how-the-enterprise-should-harness-the-power-of-google-wave-presentation/
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  • The presentation contains detailed speakers notes that are available if you download the presentation
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Why And How The Enterprise Should Harness The Power Of Google Wave 2010

  1. 1. Why and howthe Enterprise shouldharnessthepowerofGoogleWave<br />Dagfinn Parnas @dparnas<br />
  2. 2. about:me<br />Dagfinn Parnas @dparnas<br />Bouvet ASA<br />SAP Mentor<br />
  3. 3. 40 years ago<br />40 years ago<br />Electronic mail @ ARPANET<br />
  4. 4.
  5. 5. Usage ofe-mail in theEnterprise<br /> E-mail is still the Enterprise’s primary tool for online communication and collaboration!<br />Source of statistics: Business User Survey 2009, The Radicati Group<br />
  6. 6. E-mail resembles the conventional post system<br />Challenges of e-mail<br />Collaborating on a piece of text<br />Adding new people<br />Attachingfiles<br />Multiple conversation branches<br />Smallcorrections<br />E-mail to IM to e-mail<br />Security<br />Audit trail<br />No business context<br />Input to challenges: http://danieltenner.com/posts/0012-google-wave.html<br />
  7. 7. Wave is a hostedconversation<br /><ul><li>A Wave is shared
  8. 8. A Wave is both conversation and document
  9. 9. A Wave is live
  10. 10. A Wave can be extended to provide business context</li></ul>By design solves most of e-mail’s problems<br />
  11. 11. The SAP Fortress<br />
  12. 12. Extend your existing business applicatons with Wave<br /><ul><li>Embed
  13. 13. Gadget
  14. 14. Robot</li></ul>Source: SAP Timeless software <br />
  15. 15. Embedding<br />Relate Wave to existing:<br /><ul><li>Business Objects
  16. 16. Information architecture</li></ul>Source: Embedding waves in SAP NetWeaver Portal<br />
  17. 17. Gadget<br />Enable collaboration in existing web-based applications<br />Gadget characteristics:<br /><ul><li>Existing web-enabled application can be adapted at low cost
  18. 18. Interacts with the user
  19. 19. Wave maintains common state of gadget
  20. 20. Wave provides native collaboration features</li></ul>Demo: Collaborative Business ProcessModellingwith SAP Gravity<br />
  21. 21. Robot<br />Bridge between Wave and SOA-enabled solutions<br />Wave events<br />Business context<br />SOA-enabledBusiness solution<br />Robot<br /><ul><li>Wave participant
  22. 22. Receives Wave events
  23. 23. Enhances Wave with business context from existing solutions</li></li></ul><li>Conversation Augmentation robot<br />Demo: Conversation augmentation with SAP ERP backend<br />Source: DJ Adams SAP and Google Wave - Conversation Augmentation<br />
  24. 24. Combiningthebuildingblocks<br /><ul><li>Embed
  25. 25. Gadget
  26. 26. Robot</li></ul>Demo: Salesforce.com Support<br />
  27. 27. Enterprise scenarios for Wave<br />Customer Relationship Management<br />Performancemanagement(balancedscorecards)<br />Servicedesk<br />Purchase-to-pay(exceptionprocessflow)<br />Project proposals<br />Resourceallocation<br />Ideadevelopment<br />Meetingminutes<br />Image Source: Mark Fiddelman<br />
  28. 28. Wave is not just another application<br />
  29. 29. DoesWavereplacee-mail?<br />NO!<br />But identify scenarios from inbox and expect it to shrink<br />
  30. 30. The first steps for usingWave in the Enterprise <br />Start small, measure progress<br />Identifyprocesseswhere a small team canbenefit from the features ofWave<br />Implement simple extentions to existing business applications for Wave<br />Measuretheperformanceofprocessescompared to before<br />
  31. 31. Prerequisites for mainstreamEnterprise adoption<br />More intuitive userinterface<br />Authentication and SSO throughcorporate LDAP<br />Wavefederation server insidefirewall<br />Integrationwithexistingtask lists and inboxes<br />Vendorsprovidingoff-the-shelf support for Wave<br />
  32. 32. Questions?<br /><ul><li>Don’thesitate to contactmeon:
  33. 33. twitter:@dparnas
  34. 34. wave: ameneon@googlewave.com
  35. 35. e- mail: dagfinn.parnas@bouvet.no</li></li></ul><li>BoNuS slide<br />
  36. 36. What’s in it for Google?<br />Createnext-gen collaboration platform<br />???<br />Profit!<br />