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8 things to think about when purchasing donor management software
1. 8Thingstothinkabout
Whenpurchasing
DonorManagementsoftware
1.Longevity
Has the company been around? Will
they be there tomorrow? This is key
because a software vendor is truly a
partner. You want them to be stable, a
vailable and helpful as your
organization grows.
Is service included free of
charge? How fast? Supported
locally? Is it really possible to
overstate the importance of great
customer service?
3.service
2.Technology
Has the company invested in new
technologies, cloud-based? This is
important because nearly the entire donor
management industry has moved to cloud
based solutions.
4.Innovation
Is the software being actively
enhanced? Are customer
suggestions incorporated into the
new modules and features? Are
changes in the industry being
reflected in the software?
6.intergrated
website
Does the donor management
software have the ability to
integrate online web-giving directly
with the system and your
database?
5.Training
Ensuring users know how to use
a software package in an efficient
and productive way is crucial to a
successful implementation. What
is it going to cost to bring your staff
up to speed on the capabilities
and features of the software?
Learn
2. 8.Personality
Do you like the people with whom
you've dealt? What kind of
company does it feel like? DO they
incorporate your values of honesty,
integrity and extraordinary service?
7.Price
Don't just look at the first year cost,
but also ongoing cost. Does this
include room for your growth in
users and donors without extra
expenses? So be sure to discuss
both sides of growth: Cost and
scalability!
Learn
More
www.denarisoft.com