MGT 538 Enhance teaching - snaptutorial.com

MGT 538 Entire Course
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MGT 538 Week 1 Individual Assignment Communicative Styles
Comparison Worksheet
MGT 538 Week 1 DQ 1
MGT 538 Week 1 DQ 2
MGT 538 Week 2 Individual Assignment Cultural Orientation
Training
MGT 538 Week 2 Learning Team Weekly Reflection
MGT 538 Week 2 DQ 1
MGT 538 Week 2 DQ 2
MGT 538 Week 3 DQ 1
MGT 538 Week 3 DQ 2
MGT 538 Week 4 DQ 1
MGT 538 Week 4 DQ 2
MGT 538 Week 5 Individual Assignment Cultural Awareness Plan
Part I Preparation
MGT 538 Week 5 DQ 1
MGT 538 Week 5 DQ 2
Part II Training Plan Template
Part II Training Plan Presentation
MGT 538 Week 5 DQ 1

MGT 538 Week 5 DQ 2
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MGT 538 Final Exam Guide
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1) Experts suggest that firms that want to globalize through e-
commerce must first localize, which means that firms need to
• use local suppliers, vendors, and distributors to manufacture
products for the local market
• modify their products and services to meet the needs and
interests of local cultures
• sell their products in a brick-and-mortar store before selling
them through an e-market
• test their products and services in local markets before selling
them over the Internet
2) Which of the following behaviors is inconsistent with Casse's
profile of successful American negotiators?
• Refusing to make concessions in advance
• Exhibiting a good sense of timing
• Being quiet and not arguing
• Understanding the issues
3) Dell most likely offshores product support service jobs to India
because of the
• superior technical knowledge of Indian workers
• extensive call center experience of Indian workers
• lower payroll costs associated with Indian workers
• customer preference for interacting with Indian workers

4) In the context of doing business in Asia, what is meant by the
phrase "the contract is in the relationship, not on the paper"?
• Asian contracts are not legally binding for MNCs.
• Contracts are ceremoniously destroyed after they are
written.
• Managers risk being offensive to Asians by requiring
contracts.
• Managers should nurture the relationship to ensure the
reliability of the contract.
5) The ________ model of leadership style has been recommended by
American research studies as one more likely to have positive results
with American employees.
• autocratic
• charismatic
• transactional
• participative
6) Which of the following is a similarity between the negotiation
styles of both North Americans and Latin Americans?
• Emotional sensitivity is highly valued.
• A strong commitment is shown to the employer.
• Significant importance is given to documentation.
• Negotiators are argumentative when they think they are right.
7) Arab negotiators will most likely make concessions because of
their interest in
• saving valuable time
• preventing embarrassment
• forming long-term relationships
• implementing spontaneous decisions
8) According to research, what is the most significant monetary
benefit for firms that implement corporate social responsibility?
• Employee retention
• High recruitment rates
• Increased brand value
• Improved organizational culture
9) Which of the following statements about the Foreign Corrupt
Practices Act (FCPA) is NOT true?

• The FCPA allows grease payments as long as they are lawful
in the host country.
• Possible penalties for violating the FCPA include severe fines
and imprisonment.
• The FCPA allows firms to give government officials gifts in
exchange for help.
• The FCPA applies only to U.S.-based multinational
corporations.
10) John Smith travels back and forth between the United States and
Saudi Arabia as an international manager. On John's most recent trip
to Saudi Arabia, he presents his business associate, Tariq Ahmed,
with a silk scarf. The scarf is intended as a gift for Tariq's wife. John's
actions will most likely be viewed by Tariq as
• a thoughtful gesture from the American
• an inappropriate and impolite gesture
• a bribe punishable by imprisonment
• an obligation that must be reciprocated
11) Stereotyping should most likely be avoided by international
managers because
• current variables of culture are grossly inaccurate
• many cultures have diverse subcultures
• many countries outlaw the practice
• national culture is nonexistent
12) Sweden barring airlines from transmitting passenger information
most likely illustrates the
• dependence on the Internet by Swedish citizens
• lax enforcement of privacy rights in Sweden
• importance of the Internet to international business
• impact of culture on Internet usage
13) Which of the following is the primary reason for ineffective cross-
cultural business negotiations?
• Insufficient knowledge about native bargaining rituals
• Highly restrictive government legislation
• Poorly planned business strategies
• Language differences
14) Most small and medium-sized enterprises are

• competing only on the local level due to technological and
financial constraints
• investing heavily in world markets by offshoring their labor
activities
• contributing to their national economies through exporting
• attempting to avoid becoming globalized too quickly
15) What is the best method for avoiding
iscommunications?
• Taking detailed notes
• Learning foreign phrases
• Practicing projective listening
• Relying on a language interpreter
16) Problems associated with cross-cultural negotiations and decision
making styles are the primary reasons for
• lawsuits filed against MNCs by angry shareholders
• decreasing numbers of international joint ventures
• increasing regulations within the European Union
• economic hardships in former socialist countries
17) Which of the following significantly increases the complexity of
corporate social responsibility for MNCs?
• distance between the home office and the subsidiaries
• difficult nature of training managers in different cultures
• additional stakeholders associated with the firm's activities
• international laws, regulations, and moral principles
18) Primo is a multinational enterprise based in California that
manufactures and sells affordably priced athletic shoes in retail stores
around the world. A Primo manufacturing subsidiary in China
employs over 20,000 locals. Primo executives recently learned of
human rights violations at the firm's China subsidiary. Workers had
been forced to work more than 60 hours each week, and minimum
wage laws were regularly ignored. As a result, Primo executives need
to decide whether to continue operations in China. Which of the
following, if true, would best support a decision by Primo to remain
in China?
• Primo becomes SA8000 certified.
• Sales of Primo's competitors drop sharply.
• U.S. manufacturing jobs decrease in number.

• More service sector jobs become available in China.
19) Which of the following is a common Chinese tactic used during
negotiations with Americans?
• Refusing to answer the Americans' questions or respond to
their inquiries
• Suggesting that the Americans are reneging on their
friendship
• Refusing to compromise until the last possible moment
• Asking for concessions relating to product delivery time
20) What is the most likely reason that over half of the Saudi
workforce consists of foreigners?
• High wage rates and low taxes for expatriates at Saudi-based
MNEs
• Negative attitudes among Saudi Arabians regarding hard work
• Saudi Arabia's tight restrictions on male and female workers
• Lack of Saudi government support for university training
21) A French businessman has a meeting scheduled with a Brazilian
businessman to negotiate terms of a joint venture. The Frenchman
prepares for the meeting in the way he always does when negotiating
with French firms. The Frenchman assumes that the Brazilian will
perceive and reason the way he does. Which of the following terms
best describes the Frenchman's mistake?
• cognitive dissonance
• moral idealism
• parochialism
• projective cognitive similarity
22) Which of the following best explains why Avon expanded to the
international market?
• Increased domestic competition in the door-to-door cosmetic
industry
• Increased number of American women in the workforce
• Decreased restrictions on cosmetics in the Chinese market
• Decreased number of qualified sales representatives in the
United States
23) John is an American manager working at his firm's subsidiary in
Indonesia. A local government official tells John that materials could

be delivered to the firm's facility more quickly if John pays an extra
fee to the port supervisor. What should be John's first action?
• Consult his supervisor in the United States.
• Discuss the issue with his local agent.
• Refer to the company's code of ethics.
• Consult both American and Indonesian laws.
24) An international manager can best develop an understanding of a
particular culture by
• creating a cultural profile for that country or region in which
the firm does business
• assuming that American cultural styles and practices can be
successfully transplanted
• using stereotypes to develop cross-cultural understanding in a
business setting
• hiring locals rather than expatriates for management positions
in overseas subsidiaries
25) Tom manages a U.S. pharmaceutical subsidiary located in Ireland.
In order to communicate effectively with Irish employees, Tom
should most likely
• speak explicitly and directly
• demand that specific results be met
• provide positive support to workers
• address conflicts during group meetings
26) Which of the following is a typical value in U.S. culture?
• Employment is for a lifetime.
• Success occurs because of luck.
• Commitments should be honored.
• Schedules are relative to other priorities.
27) A person working in a high-contact culture will most likely
experience which of the following?
• Co-workers spending time together socially
• Managers using hand motions to express emotion
• Managers speaking to subordinates quickly and rudely
• Co-workers greeting each other with a double handshake
28) How will negotiators most likely benefit from exhibiting an
understanding of the opponents' viewpoints during presentations?

• Opponents succumb quicker to concession strategies than to
aggressive bargaining tactics.
• Considering both sides promotes the assessment of a wide
range of resolution alternatives.
• Emotional appeals not backed by information will be more
persuasive to skeptical opponents.
• Cultural norms demand that each side share their weaknesses
during the negotiation process.
29) Contingency theory proposes that the best organizational structure
is that which
• enables a firm to globalize quickly
• leads to a high-efficiency work system
• provides for balanced control of subsidiaries
• allows the firm to carry out its strategic goals
30) Trust most likely improves cross-cultural communication by
• enabling managers to network effectively
• replacing formal legal contracts for global firms
• encouraging the open exchange of ideas and information
• eliminating all variables that hinder the communication
process
****************************************************
MGT 538 Week 1 DQ 1
Week 1 DQ 1

Cultural profile represents generalized set of composite pictures of a
country, developed through utilization of country’s specific cultural
variables.
As a 200-300 words essay develop a cultural profile for one of the
following countries:
- South Korea
- Bulgaria
****************************************************
MGT 538 Week 1 DQ 2
Week 1 DQ 2
In a 200-300 words essay, examine the differences between high- and
low-context cultures. Give some examples
****************************************************
MGT 538 Week 1 Individual Assignment
Communicative Styles Comparison Worksheet

Resources: U.S. Adversarial Style of Communication column from
Exhibit 4-6 in Ch. 4 of International Management, your completed
cultural awareness self-assessment score, and University of Phoenix
Material: Communicative Styles Comparison Worksheet available on
the student website.
Complete the University of Phoenix Material: Communicative Styles
Comparison Work
****************************************************
MGT 538 Week 2 DQ 1
Week 2 DQ 1
In a 200-300 words essay, outline some possible tactics that could be
used in international negotiations. Show which tactics are more
specific for particular cultures.
****************************************************
MGT 538 Week 2 DQ 2

Week 2 DQ 2
In a 200-300 words essay, following the research findings from the
GLOBE project, develop a profile of an effective leader.
****************************************************
Cultural Orientation Training
Resource: Completed University of Phoenix Material:
Communicative Styles Comparison Worksheet,University of Phoenix
Material: Cultural Orientation Training– Scenario, and University of
Phoenix Material: Cultural Orientation Training – Template available
on the student website.
Review the Cultural Orientation Training – Scenario.
Select an organization that meets the criteria outlined in the
University of Phoenix Material: Cultural Orientation Training –
Scenario.

Research culturally appropriate communicative styles and business
ethics prevalent in your chosen country and in the United States.
Review the website, annual report, and other relevant information for
your chosen organization
Complete the Cultural Orientation Training – Template.
****************************************************
MGT 538 Week 2 Learning Team Weekly
Reflection
Week 2 Reflections
Discuss this week’s objectives with your team. Your discussion
should include the topics you feel comfortable with, any topics you
struggled with, and how the weekly topics relate to application in
your field.
Prepare a 350- to 1,050-word paper (including title page and
references) detailing the findings of your discussion
****************************************************

MGT 538 Week 3 Assignment Training Program
Part I
Resources: University of Phoenix Material: Training Program –
Scenario, and University of Phoenix Material: Training Program –
Preparation
Review the University of Phoenix Material: Training Program –
Scenario.
Coordinate with your Learning Team to select one country for each
member to research.
Research (individually) culturally appropriate communicative styles
and business ethics prevalent for your selected country.
Compare them with those of theUnited States.
Review the website, annual report, and other relevant information for
that organization.
Discuss your findings with your Learning Team in preparation for
completing the University of Phoenix Material: Training Program –
Preparation worksheet.
****************************************************

MGT 538 Week 3 DQ 1
Week 3 DQ 1
In a 200-300 words essay contrast some advantages of globalization
versus regionalization.
****************************************************
MGT 538 Week 3 DQ 2
Week 3 DQ 2
Your task is to write down 200-300 words essay about how might the
variable of national culture affect strategic implementation.
****************************************************

Reflection
Week 3 Reflections
your field.
****************************************************
MGT 538 Week 4 Assignment Training Program
Part II

Resources: Completed University of Phoenix Material: Training
Program – Preparation, University of Phoenix Material: Training
Program – Scenario, and University of Phoenix Material: Training
Program – Template
Complete the University of Phoenix Material: Training Program –
Template.
****************************************************
MGT 538 Week 4 DQ 1
Week 4 DQ 1
As a 200-300 words essay explain the common causes of expatriate
failure. What are the major success factors for expatriate assignees?
Explain the role and importance of each.
****************************************************
MGT 538 Week 4 DQ 2

Week 4 DQ 2
Assume you are married. Identify what it would take for your spouse
to come with you on an overseas assignment
****************************************************
Reflection
Week 4 Reflections
your field.
****************************************************
MGT 538 Week 5 DQ 1

Week 5 DQ 1
Differences in motivational patterns across cultures show that reward
systems have to be also culturally specific.
As a manager of a multinational company, in a 200-300 words essay,
develop culturally appropriate reward systems for your subsidiaries in
following countries:
- United States
- Japan
- Russia
****************************************************
MGT 538 Week 5 DQ 2
Week 5 DQ 2
As a manager of a well known retail chain you want to expand your
business through targeting of diverse ethnic groups. How would you
integrated basic ideas of multiculturalism into your business plan in
order to achieve this goal?
****************************************************

Cultural Awareness Plan Part I Preparation
Resources: University of Phoenix Material: Cultural Awareness Plan
– Scenario, and University of Phoenix Material: Cultural Awareness
Plan – Preparation
Review the University of Phoenix Material: Cultural Awareness Plan
– Scenario.
Research culturally appropriate communicative styles and business
ethics prevalent for your selected country
· Compare them with those of the United States.
· Review the website, annual report, and other relevant information
for that organization.
Complete the University of Phoenix Material – Cultural Awareness
Plan: Preparation.
****************************************************
Reflection

your field.
****************************************************
MGT 538 Week 6 DQ 1
Week 6 DQ 1
Your task is to write down 200-300 words essay about how you
would minimize the impact that demographic factors have on
organizational conflict.
****************************************************
MGT 538 Week 6 DQ 2

Week 6 DQ 2
Assume that you are an expatriate assigned by an US company to
manage the company’s subsidiary in a foreign country. Using
Hofstede’s cultural dimensions of power distance, uncertainty
avoidance, masculinity, and individualism show, in 200-300 words
essay explain how these dimensions would shape your management
tasks if you are in:
1. Japan,
2. Mexico
3. Denmark
How would you deal with particular country’s specific cultural
dimensions?
****************************************************
Cultural Awareness Plan Part II Training Plan
Presentation

Training Plan
Resources: The completed University of Phoenix Material: Cultural
Awareness Plan – Preparation; University of Phoenix Material:
Cultural Awareness Plan – Scenario; and the University of Phoenix
Material: Cultural Awareness Plan – Template
Complete the University of Phoenix Material: Cultural Awareness
Plan – Template.
Create a Microsoft® PowerPoint® presentation in which you outline
a training plan suitable for presenting to leaders of your chosen
organization. Include the following criteria:
Explain how meeting the cultural awareness goals will help to enable
the organization to meet its strategic goals.
Summarize the main issues emphasized by your research.
Explain the how the training program will address the issues.
Describe several possible solutions, excluding the training program
that will help employees from all cultures represented in the chosen
organization communicate and work more smoothly together.
Explain how you will assess the effectiveness of the cultural
awareness plan.
Include a minimum of 10 slides and appropriate speaker’s notes.
****************************************************
Cultural Awareness Plan Part II Training Plan
Template

Training Plan
Resources: The completed University of Phoenix Material: Cultural
Awareness Plan – Preparation; University of Phoenix Material:
Cultural Awareness Plan – Scenario; and the University of Phoenix
Material: Cultural Awareness Plan – Template
Complete the University of Phoenix Material: Cultural Awareness
Plan – Template.
Create a Microsoft® PowerPoint® presentation in which you outline
a training plan suitable for presenting to leaders of your chosen
organization. Include the following criteria:
Explain how meeting the cultural awareness goals will help to enable
the organization to meet its strategic goals.
Summarize the main issues emphasized by your research.
Explain the how the training program will address the issues.
Describe several possible solutions, excluding the training program
that will help employees from all cultures represented in the chosen
organization communicate and work more smoothly together.
Explain how you will assess the effectiveness of the cultural

awareness plan.
Include a minimum of 10 slides and appropriate speaker’s notes.
****************************************************
Reflection
Week 6 Reflections
your field.
.
*********************************************************************************

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