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MICROTEK
Training Solutions Simplified
› MicroTek Overview




2
WHAT DO WE DO?
    MicroTek provides on-demand business learning solutions
    specializing in PROJECT implementation, CLASSROOM
    delivery, VIRTUAL training and MEETING solutions.




    Our award winning solutions enable customers to train, students to
    learn, and businesses to solve their training and productivity challenges.



3
We deliver TRAINING SOLUTIONS for Fortune 500 companies
and small businesses alike – committed to customer service while
 extending our client reach across industries; from financial and
               medical to technology and energy.




4
FACILITIES          Class A Buildings

    ›   Worldwide locations
    ›   Fully configured PC labs
    ›   Outrageous customer support
    ›   Configurable rooms
    ›   Student Services
    ›   On-site technical support
    ›   Industry leading service ratings
    ›   MicroTek Virtual PC service




5
LOGISTICS                Tracker (Reservation Management)
       & TECHNOLOGY
                             ›   Scheduling
    One point of contact
    supporting your entire   ›   Billing
    training event.          ›   Manage changes
                             ›   Automated reminders
                             ›   Real-time, web based
                             ›   Equipment management
                                   › Shipping
                                   › Inventory
                             › Image management & distribution
                             › Courseware ordering/ automation
                             › Event survey automation


6
MEETING
            SERVICES
    ›   Complete meeting logistics planning
    ›   Global capabilities
    ›   Venue search & selection
    ›   Contract & Negotiation service
           › Meeting/Conference Room
           › Accommodations (sleeping rooms)
           › Catering
           › IT Equipment
    › Event Management



7
COURSEWARE                  Order Management, Print and
            MANAGEMENT          Global Distribution
    ›   Secure, online ordering
    ›   Fast, easy process
    ›   Tracking & confirmation
    ›   Reduce content management cost
    ›   Innovative packaging options
    ›   Overall student satisfaction
    ›   Consultative model
    ›   Fulfillment
    ›   International Distribution


8
VIRTUAL
          LEARNING SERVICES                     Virtual Labs
                                   › Virtualized student lab
    Sophisticated web interface    › Software or hardware
     developed to support the        environments
    administration, provisioning   › Dynamic Self Scheduling
      & delivery of the labs.      › Instructor class
                                     management tools
                                   › Access via Internet
                                   › Virtual Training
                                     Environments:
                                        › Instructor-led
                                        › Virtual-led
                                        › eLearning


9
PROJECT SERVICES

  ERP or System Roll Outs,      Project Services
     Acquisition Integration    › Single point of contact for all
Initiatives, Risk Management      MicroTek services
  training–any large training
   project requires logistics   › Dedicated account team led by
     expertise for delivery       experienced Project Manager
                                  with personalized focus on your
                                  training solutions
                                › Expertise in complex project
                                  planning and execution
                                › On-site Project Management
                                  staffing available for key project
                                  milestones or phases



10
INSTRUCTOR
 SERVICES
 › Extensive Instructor database
 › Technical & Soft Skills
 › Quality Control
      › Screening & verification
      › Feedback
      › Review meetings
      › Rolling confirmation schedules
      › Fully integrated with Tracker
 › Resource Management
 › Travel & Administration Services


11
REGISTRATION
 SERVICES                     Registration System
 Supporting your training     › Register/Pay in real-time
 program with our web-        › E-mail confirmation
 based platform that allows
                              › Client look & feel
 personal or self directed
 registrations                › One-time registration set up
                              › Wait-list management
                              › Customization at a field level
                              › Utilize for all training
                                modalities
                              › Business management
                                reporting
                              › Certificates of completion
                              › Roster Management


12
MEASUREMENT                     › Assessment & Testing
 & TESTING                         Services
                                     › Convenient Locations
 › Learning Measurement              › Certified Proctors

      › Web-based evaluations        › Comfortable Environment

      › On-demand reports via
        web or email
      › Benchmarking
 › Testing Software
      › Dynamic test selection
      › Web based portal
      › Secure environment
      › Pre and post event




13
DISCUSSION

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Micro Tek Overview 04 2011[1]

  • 3. WHAT DO WE DO? MicroTek provides on-demand business learning solutions specializing in PROJECT implementation, CLASSROOM delivery, VIRTUAL training and MEETING solutions. Our award winning solutions enable customers to train, students to learn, and businesses to solve their training and productivity challenges. 3
  • 4. We deliver TRAINING SOLUTIONS for Fortune 500 companies and small businesses alike – committed to customer service while extending our client reach across industries; from financial and medical to technology and energy. 4
  • 5. FACILITIES Class A Buildings › Worldwide locations › Fully configured PC labs › Outrageous customer support › Configurable rooms › Student Services › On-site technical support › Industry leading service ratings › MicroTek Virtual PC service 5
  • 6. LOGISTICS Tracker (Reservation Management) & TECHNOLOGY › Scheduling One point of contact supporting your entire › Billing training event. › Manage changes › Automated reminders › Real-time, web based › Equipment management › Shipping › Inventory › Image management & distribution › Courseware ordering/ automation › Event survey automation 6
  • 7. MEETING SERVICES › Complete meeting logistics planning › Global capabilities › Venue search & selection › Contract & Negotiation service › Meeting/Conference Room › Accommodations (sleeping rooms) › Catering › IT Equipment › Event Management 7
  • 8. COURSEWARE Order Management, Print and MANAGEMENT Global Distribution › Secure, online ordering › Fast, easy process › Tracking & confirmation › Reduce content management cost › Innovative packaging options › Overall student satisfaction › Consultative model › Fulfillment › International Distribution 8
  • 9. VIRTUAL LEARNING SERVICES Virtual Labs › Virtualized student lab Sophisticated web interface › Software or hardware developed to support the environments administration, provisioning › Dynamic Self Scheduling & delivery of the labs. › Instructor class management tools › Access via Internet › Virtual Training Environments: › Instructor-led › Virtual-led › eLearning 9
  • 10. PROJECT SERVICES ERP or System Roll Outs, Project Services Acquisition Integration › Single point of contact for all Initiatives, Risk Management MicroTek services training–any large training project requires logistics › Dedicated account team led by expertise for delivery experienced Project Manager with personalized focus on your training solutions › Expertise in complex project planning and execution › On-site Project Management staffing available for key project milestones or phases 10
  • 11. INSTRUCTOR SERVICES › Extensive Instructor database › Technical & Soft Skills › Quality Control › Screening & verification › Feedback › Review meetings › Rolling confirmation schedules › Fully integrated with Tracker › Resource Management › Travel & Administration Services 11
  • 12. REGISTRATION SERVICES Registration System Supporting your training › Register/Pay in real-time program with our web- › E-mail confirmation based platform that allows › Client look & feel personal or self directed registrations › One-time registration set up › Wait-list management › Customization at a field level › Utilize for all training modalities › Business management reporting › Certificates of completion › Roster Management 12
  • 13. MEASUREMENT › Assessment & Testing & TESTING Services › Convenient Locations › Learning Measurement › Certified Proctors › Web-based evaluations › Comfortable Environment › On-demand reports via web or email › Benchmarking › Testing Software › Dynamic test selection › Web based portal › Secure environment › Pre and post event 13