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A Simple
                           Story
                                     about

                               the   4-Drive
                                     Model
                          of   Employee Motivation




                                               Kurt Nelson




©2009 The Lantern Group
Meet our protagonist…




            We’ll call him “The Manager”
Meet our protagonist…

                        Hi!




            We’ll call him “The Manager”
The Manager works for a Company
The Manager works for a Company




 We
 make
 stuff!
But there is a problem…
The workers aren’t motivated…
The workers aren’t motivated…



      Breaks
       over!
The workers aren’t motivated…




     #%$#*!
The Manager needs to figure out how to
increase employee motivation
The Manager needs to figure out how to
increase employee motivation




                       But how?
He tried to get the workers excited!
He tried to get the workers excited!


        Let’s go!
He tried to get the workers excited!


                              Get
                           motivated!
He put motivational quotes up around
the office
He tried to instill fear!
He tried to instill fear!


              Get moving or
               your fired!
He even tried to “entice” them
He even tried to “entice” them


                          Big Bucks!
                           I got the
                          Big Bucks!
These “fixes” all worked for a while…
But none of them seemed to work for long
Ho Hum…




But none of them seemed to work for long
Then one day The Manager read a book
Called Driven, by Lawrence and Nohria
And it helped him figure out…what he
needed to do
And it helped him figure out…what he
needed to do

                            Eureeka!
He realized there are four main drives
that impact employee motivation
Acquire, B
                     ond, Chall
                     enge and
                      Defend




He realized there are four main drives
that impact employee motivation
And that he needed to work on all four of
these drives with his employees
And that he needed to work on all four of
these drives with his employees
                                As Lawrence
                                 and Nohria
                               say, “every job
                              must provide an
                              opportunity to
                               fulfill…all four
                                   drives.”
The drive to Acquire is about an
employees need to acquire “stuff”
The drive to Acquire is about an
employees need to acquire “stuff”

                                  [ like
                         money, things, awards,
                              prestige ]
                   $$
They are motivated to Acquire this “stuff”




                  $$
And they’ll work hard to get it
And they’ll work hard to get it…
And they’ll work hard to get it…and keep it
And they’ll work hard to get it…and keep it
And they’ll work hard to get it…and keep it

    Grrr!!!!
So now The Manager knows the way to
structure pay and rewards to leverage the
drive to Acquire (not just as base pay)
So now The Manager knows the way to
structure pay and rewards to leverage the
drive to Acquire (not just as base pay)


                         Utilize incentives to
                          drive performance
                         and create a culture
                          of recognition and
                                reward
The Manager also knows that the Acquire
drive is relative
Employees
                          will always
                           compare
                        themselves to
                         others… the
                        drive is never
                        fully satisfied




The Manager also knows that the Acquire
drive is relative
And you need to know what your
employees think
Find out who your
                       employees compare
                          themselves too
                        (this is not always
                        obvious) and make
                        sure that your pay
                           and perks are
                            comparable




And you need to know what your
employees think
And The Manager knows that the drive to
Acquire is about more than just money
And The Manager knows that the drive to
Acquire is about more than just money


                          The drive to
                         Acquire is also
                         about prestige
                           and status
And The Manager knows that the drive to
Acquire is about more than just money


 Make sure you
 give credit and
  promote your
   employees
 achievements!
But employees also have a drive to Bond
But employees also have a drive to Bond
But employees also have a drive to Bond

                           [ form positive social
                           relationships with co-
                                  workers ]
Bonding is an innate drive that helps
employees feel part of a group
They will go out of their way to help
people in their group
Do you
                              need any
                                help?




They will go out of their way to help
people in their group
These bonds will help to instill loyalty and
engender positive emotions about the
company
These bonds will help to instill loyalty and
engender positive emotions about the
company
                            What a great
                           place to work!
So The Manager now knows that he has to
foster bonding and create opportunities
for social interaction
So The Manager now knows that he has to
foster bonding and create opportunities
for social interaction
So The Manager now knows that he has to
foster bonding and create opportunities
for social interaction
Which leads to the employees identifying
themselves as a team
Which leads to the employees identifying
themselves as a team…
Which leads to the employees identifying
themselves as a team…with more
motivation
The Manager knows that teambuilding
sessions are about more than fun…
Teambuilding
                         should provide
                          opportunities
                            for greater
                           bonding and
                          trust building




The Manager knows that teambuilding
sessions are about more than fun…
And should
  create a shared
  experience that
   helps build a
    unique and
  positive culture




The Manager knows that teambuilding
sessions are about more than fun…
And that celebrations actually have a
business impact
And that celebrations actually have a
business impact


                            Happy
                           Birthday!
Of course there is the drive to be Challenged
Of course there is the drive to be Challenged


                              [ be inspired to learn
                              and grow – face and
                             overcome challenges ]
Where regular employees can become…
Where regular employees can become…




        SUPER HEROES!
And by creating variety, stretch goals, new
experiences, and opportunities to learn…
Companies create teams of super heroes!
Who come to work motivated and engaged!
Who come to work motivated and engaged!
Who come to work motivated and engaged!
The Manager knows that he has to ensure
that his employees are constantly
challenged and learning new things
The Manager knows that he has to ensure
that his employees are constantly
challenged and learning new things


          We are
           going
          for that
The Manager knows that he has to ensure
that his employees are constantly
challenged and learning new things


          We are
           going
          for that
And structure the jobs and the processes so
they don’t become routine and rote
And structure the jobs and the processes so
they don’t become routine and rote


                           I’m
                          bored
But instead they challenge the individual
Set stretch
                        goals, assign
                      different types of
                         projects, job
                        sharing, have
                      contests, expand
                           duties…




But instead they challenge the individual
Training classes,
                         job shadowing,
                          mentorships,
                            strategic
                            planning




And provide new learning opportunities
The last element is the drive to Defend
The last element is the drive to Defend

                [ defend the company
               and the ideals it stands
                         for ]
Where employees feel such pride and
attachment to the company that they are
motivated to defend it against all attacks
Where employees feel such pride and
attachment to the company that they are
motivated to defend it against all attacks

                        You
                     talkin’ to
                       me?
Competitive action
The Economy
Rumors and negative talk




                           Negative
                           information
                           and rumors
The Manager knows that to activate the
drive to Defend, employees must feel a
connection to the company
And feel pride about what the company does
and how it acts
This means that The Manager has to do and
act the right way as well
This means that The Manager has to do and
act the right way as well


                            I need to be
                             honest and
                         courteous – being
                         transparent about
                         how and what the
                         company is doing
This means that The Manager has to do and
act the right way as well

       I need to
     highlight the
   good that we do
    and constantly
   focus on the big
        picture!
This means that The Manager has to do and
act the right way as well


                        And I need to stick
                         up for my team
                          and walk the
                              walk…
So The Manager implemented these changes
and low and behold….
So The Manager implemented these changes
and low and behold….motivation improved
The Company prospered…
The Company prospered…
The Company prospered…
And The Manager got promoted!
And The Manager got promoted!
And The Manager got promoted!
And The Manager got promoted!




                          Yeah!
To find out more about
                the 4-Drive Model
                                                           Or contact us…
                      Read this…




                                                       www.lanterngroup.com
                                                               612-396-6392




©2009 The Lantern Group – use permitted with acknowledgement
Bye!




©2009 The Lantern Group – use permitted with acknowledgement

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