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Driving the Internet of Things into
the Dreamforce Mobile App:
The Social Shuttle Bus
Bryan Isbell, Principal Cloud Evangelist, Etherios
@BryanIsbell
Rob Faludi, Chief Innovator, Etherios
@faludi
Safe harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties
materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results
expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be
deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other
financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any
statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new
functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our
operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any
litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our
relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our
service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to
larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is
included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent
fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor
Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently
available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions
based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these
forward-looking statements.
Bryan Isbell
Principal Cloud Evangelist,
Etherios
@BryanIsbell
Rob Faludi
Chief Innovator,
Etherios
@faludi
Etherios: A Proven and Trusted Partner
600+ Employees

Global Presence

deployed
across the
globe

SaaS Offerings:
•Device Cloud by
Etherios™
•The Social Machine®

Service Offerings:
•Advisory Consulting
•Salesforce.com
•Wireless Design
•Internet of Things

40+ Consecutive
25+

quarters
of profitability
(DGII)
Years of
tribal
knowledge in
M2M

9.9/10 CSAT
as surveyed by salesforce.com
The Challenge
1.
CONNECT

2. CONTROL

3.
ENGAGE

60 shuttles on 16 routes
over hundreds of miles

shuttles remotely and
monitor in real-time

100,000 attendees with useful
information, simultaneously
Connect the Social Shuttles
Control, Manage and Integrate Shuttle Information
Engage with Business Processes and People

Social Shuttle Command Center
Dreamforce Social Shuttles

Social Shuttle Command Center

Dreamforce
Mobile App
Force.com Sites (HTML5)
Map Route User Interface
Map Route User Interface
Map Route User Interface
Fast, beautiful, mobile-first maps from MapBox.com
Connected Shuttles Results:
Preventative Customer Service by Etherios

Save Time

Increase
Efficiency

New Situational
Awareness

Inform
Attendees

Increase Attendee
Satisfaction

=

Resolve
Issues Faster
Bryan Isbell

Rob Faludi

Principal Cloud Evangelist,
Etherios
@BryanIsbell

Chief Innovator,
Etherios
@faludi
Driving the Internet of Things into the Dreamforce App: The Social Shuttle Bus
Driving the Internet of Things into the Dreamforce App: The Social Shuttle Bus

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Driving the Internet of Things into the Dreamforce App: The Social Shuttle Bus

  • 1. Driving the Internet of Things into the Dreamforce Mobile App: The Social Shuttle Bus Bryan Isbell, Principal Cloud Evangelist, Etherios @BryanIsbell Rob Faludi, Chief Innovator, Etherios @faludi
  • 2. Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  • 3. Bryan Isbell Principal Cloud Evangelist, Etherios @BryanIsbell
  • 5. Etherios: A Proven and Trusted Partner 600+ Employees Global Presence deployed across the globe SaaS Offerings: •Device Cloud by Etherios™ •The Social Machine® Service Offerings: •Advisory Consulting •Salesforce.com •Wireless Design •Internet of Things 40+ Consecutive 25+ quarters of profitability (DGII) Years of tribal knowledge in M2M 9.9/10 CSAT as surveyed by salesforce.com
  • 6. The Challenge 1. CONNECT 2. CONTROL 3. ENGAGE 60 shuttles on 16 routes over hundreds of miles shuttles remotely and monitor in real-time 100,000 attendees with useful information, simultaneously
  • 8. Control, Manage and Integrate Shuttle Information
  • 9. Engage with Business Processes and People Social Shuttle Command Center
  • 10. Dreamforce Social Shuttles Social Shuttle Command Center Dreamforce Mobile App Force.com Sites (HTML5)
  • 11. Map Route User Interface
  • 12. Map Route User Interface
  • 13. Map Route User Interface
  • 14. Fast, beautiful, mobile-first maps from MapBox.com
  • 15. Connected Shuttles Results: Preventative Customer Service by Etherios Save Time Increase Efficiency New Situational Awareness Inform Attendees Increase Attendee Satisfaction = Resolve Issues Faster
  • 16. Bryan Isbell Rob Faludi Principal Cloud Evangelist, Etherios @BryanIsbell Chief Innovator, Etherios @faludi