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Marketing Automation ROI Calculator

  Financial Impact & ROI of Marketing Automation
                                                                                                       $400,000                                                                       1000.00%


Review the financial impact of Marketing Automation below, and chart to the right.
                                                                                                                                                                      933.27%         900.00%
                                                                                                       $350,000
                                                                                                                                                                                      800.00%
  Before Marketing Automation                                      Revenue/Month
                                                                                                       $300,000
                                                                                                                                                                                      700.00%
  Revenue (Inbound Leads)                                                $171,484.32
                                                                                                       $250,000                                                                       600.00%
  Lead Generation Cost                                                    $30,000.00
                                                                                                       $200,000                                                                       500.00%
  Return on Investment (ROI)                                              471.61%                                                       471.61%
                                                                                                                                                                                      400.00%
                                                                                                       $150,000
                                                                                                                                                                                      300.00%
  After Marketing Automation                                       Revenue/Month                       $100,000
                                                                                                                                                                                      200.00%
  Revenue from Inbound Leads                                             $351,310.24
                                                                                                        $50,000                                                                       100.00%
  Lead Generation Cost                                                    $30,000.00
                                                                                                                $0                                                                    0.00%
  Marketing Automation software/month                                       $4,000.00                                 Before Marketing Automation       After Marketing Automation
  Monthly cost                                                            $34,000.00
                                                                                                             Lead Generation Cost          Revenue (Inbound Leads)      ROI (Before/After)
  Return on Investment (ROI)                                              933.27%

Note: Prior to Marketing Automation leads are typically generated and sent directly to sales.

Note: Marketing Automation can also be used to increase client engagement, and manage campaigns to clients/partners/media.

These benefits have been excluded from this workbook in order to focus on the more metric-driven and standardized marketing automation benefits.
Marketing Automation ROI Calculator
Fill in the following worksheet. Use the instructions in the right hand column if you need assistance.

Input data in the beige cells provided. White cells will automatically populate/calculate. Scroll to the bottom for ROI calculations.


  Financial Impact of Lead Generation, Scoring & Nurturing Changes with Marketing Automation Software
                                                                                                                       Change Due
                                                                                                      Forecast
     Marketing Function                     Key Metrics & Cost                     Current                             To Marketing                    Notes                        What to Enter
                                                                                                     (6 months)
                                                                                                                        Automation

  Lead Generation

                                                                                                                                                                                 Enter how many clicks
                                                                                                                                          Marketing Automation will not          per month go to your
                                   Search Engine Marketing Clicks/month           300,000             300,000              0.00%          directly affect your click volume in   paid and un-paid lead
                                                                                                                                          SEM campaigns.                         generation landing
                                                                                                                                                                                 pages.

                                                                                                                                          A/B testing of landing pages will
                                                                                                                                          increase conversion rate               Your current conversion
                                                                                                                                          NOTE: This form calculates a           rate of form
          Key Change                   Landing Page Conversion Rate                6.34%                 7.61%            20.00%          20% increase in landing page           completion/clicks AND
                                                                                                                                          conversion rates. Adjust to            your projected increase
                                                                                                                                          your organization's forecast as        in conversion rate.
                                                                                                                                          necessary.


                                                                                                                                                                                 Your current monthly
                                                                                                                                          No change in overall SEM budget,       direct lead gen. costs.
                                       Search Engine Marketing Costs              $30,000             $30,000              0.00%          just getting more for your dollar.     E.g., Google AdWords,
                                                                                                                                                                                 Events, Paid Lists.




                                                                                                                                          With pay-per-click, more paid
                                                Cost-per-lead                      $1.58                 $1.31           -16.67%          traffic converting to a lead results
                                                                                                                                          in decreased cost-per-lead.
Inbound Marketing Leads/month      19,020    22,824   20.00%




                                                                                  Often leads are lost after removal          Enter your current scrub
                 % of Leads Lost to Lead Scrubbing   30.00%    30.00%   0.00%     of duplicate entries or bad data.           rate.




Lead Scoring
                                                                                  Lead scoring will decrease the
                                                                                  monthly volume of sales-ready
                                                                                  leads initially, but will dramatically      Most organizations
                                                                                  increase the quality.                       without Marketing
                 % of Leads Deemed Sales-Ready       100.00%   25.00%   -75.00%                                               Automation forward all
                                                                                  NOTE: This form calculates that 25%
                                                                                  of inbound leads w ill be scored " sales-   Leads to Sales.
                                                                                  ready" . The remainder w ill go to lead
                                                                                  nurturing data base.


                                                                                  Fewer leads are considered sales-
    Key Change       Sales-Ready Leads/month         13,314    3,994    -70.00%   ready, but sales-ready leads will
                                                                                  be more qualified.


                                                                                  NOTE: This form assumes that
                                                                                                                              Enter your current
                                                                                  80% of leads scored as sales-
                                                                                                                              opportunity/leads rate
                                                                                  ready will convert to
    Key Change          Opportunities/Lead           20.00%    80.00%   300.00%   opportunities. You can adjust
                                                                                                                              AND your forcasted
                                                                                                                              increase in
                                                                                  this metric to fit your
                                                                                                                              opportunity/leads.
                                                                                  organization's expectations.


                                                                                  Overall slight increase in volume
                       Opportunities/month            2,663    3,195    20.00%    of opportunities per month despite
                                                                                  drop in leads entered into funnel.



Lead Nurturing
Nurturing can/will increase your
                                                                                        data base if you purchase lists and
                                                                                        work towards warming them to a        Enter the number of
                              Lead data base              100,000   100,000   0.00%     sales-ready state. For the            leads in your data base.
                                                                                        purpose of this calculator this was
                                                                                        excluded.
                                                                                                                              Enter the current % of
                                                                                        NOTE: This form adds 2% as the        leads being warmed from
                                                                                        expected volume of warm leads         your data base (enter 0 if
                     % of Sales-ready leads coming from
        Key Change                                        0.00%     2.00%       N/A     coming from your lead data            you are not doing lead
                             the lead data base
                                                                                        base. Adjust for your                 warming) AND your
                                                                                        organization if necessary.            projected rate of increase
                                                                                                                              in volume warm leads.


                        Opportunities from Lead data                                    Opportunities from nurturing the
                               base/month
                                                            0        2,000      N/A     data base.



Sales

                                                                                        Opportunities from lead scoring
                                                                                        inbound marketing leads AND
        Key Change       Total Opportunities/month         2,663     5,195    95.11%    opportunities from nurturing the
                                                                                        data base.

                                                                                        With lead scoring and Lead
                                                                                                                              Enter your current
                                                                                        nurturing, leads are sent to sales
                                                                                                                              sales/opportunity
                                                                                        at the right phase in the buying
                                                                                                                              conversion rate AND
        Key Change          Sales/Opportunities           6.44%     6.76%     5.00%     cycle. This will increase the sales
                                                                                                                              your projected increase
                                                                                        conversion rate.
                                                                                                                              in rate of
                                                                                        NOTE: This form calculates a
                                                                                                                              sales/opportunities.
                                                                                        5% increase. Adjust to fit your



                                Sales/month                171       351      104.86%




                                                                                        Average sale may increase but is      Enter your average sale
                               Average Sale               $1,000     1,000    0.00%     not used in this ROI calculation.     value.
Enter your marketing
                              Marketing Automation Software
                                       cost/month
                                                                            $4,000                                                       automation cost/quote
                                                                                                                                         per month




ROI of Marketing Automation - Cumulative Impact of Lead Generation, Scoring & Nurturing
                        Before Marketing Automation                                                         After Marketing Automation

Revenue from Inbound Leads                                    $171,484.32            Revenue from Inbound Leads                                  $351,310.24
Lead Generation Cost                                           $30,000.00            Lead Generation Cost                                         $30,000.00
ROI                                                              471.61%             LMA software/month                                             $4,000.00
                                                                                     Monthly cost                                                 $34,000.00
                                                                                     ROI                                                             933.27%

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Marketing Automation ROI Calculator

  • 1. Marketing Automation ROI Calculator Financial Impact & ROI of Marketing Automation $400,000 1000.00% Review the financial impact of Marketing Automation below, and chart to the right. 933.27% 900.00% $350,000 800.00% Before Marketing Automation Revenue/Month $300,000 700.00% Revenue (Inbound Leads) $171,484.32 $250,000 600.00% Lead Generation Cost $30,000.00 $200,000 500.00% Return on Investment (ROI) 471.61% 471.61% 400.00% $150,000 300.00% After Marketing Automation Revenue/Month $100,000 200.00% Revenue from Inbound Leads $351,310.24 $50,000 100.00% Lead Generation Cost $30,000.00 $0 0.00% Marketing Automation software/month $4,000.00 Before Marketing Automation After Marketing Automation Monthly cost $34,000.00 Lead Generation Cost Revenue (Inbound Leads) ROI (Before/After) Return on Investment (ROI) 933.27% Note: Prior to Marketing Automation leads are typically generated and sent directly to sales. Note: Marketing Automation can also be used to increase client engagement, and manage campaigns to clients/partners/media. These benefits have been excluded from this workbook in order to focus on the more metric-driven and standardized marketing automation benefits.
  • 2. Marketing Automation ROI Calculator Fill in the following worksheet. Use the instructions in the right hand column if you need assistance. Input data in the beige cells provided. White cells will automatically populate/calculate. Scroll to the bottom for ROI calculations. Financial Impact of Lead Generation, Scoring & Nurturing Changes with Marketing Automation Software Change Due Forecast Marketing Function Key Metrics & Cost Current To Marketing Notes What to Enter (6 months) Automation Lead Generation Enter how many clicks Marketing Automation will not per month go to your Search Engine Marketing Clicks/month 300,000 300,000 0.00% directly affect your click volume in paid and un-paid lead SEM campaigns. generation landing pages. A/B testing of landing pages will increase conversion rate Your current conversion NOTE: This form calculates a rate of form Key Change Landing Page Conversion Rate 6.34% 7.61% 20.00% 20% increase in landing page completion/clicks AND conversion rates. Adjust to your projected increase your organization's forecast as in conversion rate. necessary. Your current monthly No change in overall SEM budget, direct lead gen. costs. Search Engine Marketing Costs $30,000 $30,000 0.00% just getting more for your dollar. E.g., Google AdWords, Events, Paid Lists. With pay-per-click, more paid Cost-per-lead $1.58 $1.31 -16.67% traffic converting to a lead results in decreased cost-per-lead.
  • 3. Inbound Marketing Leads/month 19,020 22,824 20.00% Often leads are lost after removal Enter your current scrub % of Leads Lost to Lead Scrubbing 30.00% 30.00% 0.00% of duplicate entries or bad data. rate. Lead Scoring Lead scoring will decrease the monthly volume of sales-ready leads initially, but will dramatically Most organizations increase the quality. without Marketing % of Leads Deemed Sales-Ready 100.00% 25.00% -75.00% Automation forward all NOTE: This form calculates that 25% of inbound leads w ill be scored " sales- Leads to Sales. ready" . The remainder w ill go to lead nurturing data base. Fewer leads are considered sales- Key Change Sales-Ready Leads/month 13,314 3,994 -70.00% ready, but sales-ready leads will be more qualified. NOTE: This form assumes that Enter your current 80% of leads scored as sales- opportunity/leads rate ready will convert to Key Change Opportunities/Lead 20.00% 80.00% 300.00% opportunities. You can adjust AND your forcasted increase in this metric to fit your opportunity/leads. organization's expectations. Overall slight increase in volume Opportunities/month 2,663 3,195 20.00% of opportunities per month despite drop in leads entered into funnel. Lead Nurturing
  • 4. Nurturing can/will increase your data base if you purchase lists and work towards warming them to a Enter the number of Lead data base 100,000 100,000 0.00% sales-ready state. For the leads in your data base. purpose of this calculator this was excluded. Enter the current % of NOTE: This form adds 2% as the leads being warmed from expected volume of warm leads your data base (enter 0 if % of Sales-ready leads coming from Key Change 0.00% 2.00% N/A coming from your lead data you are not doing lead the lead data base base. Adjust for your warming) AND your organization if necessary. projected rate of increase in volume warm leads. Opportunities from Lead data Opportunities from nurturing the base/month 0 2,000 N/A data base. Sales Opportunities from lead scoring inbound marketing leads AND Key Change Total Opportunities/month 2,663 5,195 95.11% opportunities from nurturing the data base. With lead scoring and Lead Enter your current nurturing, leads are sent to sales sales/opportunity at the right phase in the buying conversion rate AND Key Change Sales/Opportunities 6.44% 6.76% 5.00% cycle. This will increase the sales your projected increase conversion rate. in rate of NOTE: This form calculates a sales/opportunities. 5% increase. Adjust to fit your Sales/month 171 351 104.86% Average sale may increase but is Enter your average sale Average Sale $1,000 1,000 0.00% not used in this ROI calculation. value.
  • 5. Enter your marketing Marketing Automation Software cost/month $4,000 automation cost/quote per month ROI of Marketing Automation - Cumulative Impact of Lead Generation, Scoring & Nurturing Before Marketing Automation After Marketing Automation Revenue from Inbound Leads $171,484.32 Revenue from Inbound Leads $351,310.24 Lead Generation Cost $30,000.00 Lead Generation Cost $30,000.00 ROI 471.61% LMA software/month $4,000.00 Monthly cost $34,000.00 ROI 933.27%