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After working in Tourism for a number of years, I feel that a change is needed to encourage Clients to buy excursions whether it be when booking or after arrival in resort. At Lanza Eco Tours we have implemented these changes, our Clients are given a 5* experience from beginning to end. We offer choice if they want to make an unscheduled stop for photographs if possible we stop, we offer freshen up wipes on board and bottled water during the time on the coach. We appreciate that clients have booked with us and in return give them a day to remember for all the right reasons.