TASK B – project This task requires you to review and research current practices in diversity and make suggestions for how the diversity policy for Kingfisher Garden Centre can be improved. Instructions: The following tasks are to completed using the ‘BSBDIV501 - Report template’ located in the ‘Additional Resources’ folder in the LMS. Your report is to be fully typed using an industry standard software package such as Microsoft Word, Excel, PowerPoint, etc. Once complete, submit your assessment via the Learning Management System (LMS). The section below provides information that will assist you with writing your report. You are required to do the following: · Complete Sections 1, 2, 3 and 4 in this project. You will be directed to do each section at various times throughout the resource content. · Follow the short report format: 1. Cover or title page 2. Table of contents 3. Introduction 4. Body – with headings and numbering systems 5. Conclusion 6. References: list sources of information and research referenced in text 7. Appendix: flow chart of the grievance procedure · Read and familiarise yourself with the Kingfisher Garden Centre diversity policy located here: http://www.didasko-online.com/kingfisher/human-resources.php. · Find the diversity policy in the ‘Additional Resources’ folder in the LMS. · To gather ideas, research what major companies are doing to manage diversity. Large companies such as the major banks (Westpac, ANZ and Commonwealth), BHP, PepsiCo, etc., tend to have information on their websites. Also use the research gathered throughout the unit, as directed in the ‘Extend your learning’ activities. · Use the checklist provided to ensure you have submitted everything. Do not submit your work until you have completed all parts of the checklist. Section 1: Introduction and legislation Step 1. Introduction 1. Write an introduction to the report. Clearly identify the purpose of the report and what the report aims to achieve. 2. Include a definition of diversity and comments on the benefits of diversity in the workplace. Step 2. Legislation 2.1 Relevant legislation · Make a list of the applicable federal and state/territory legislation. 2.2 Protected attributes · Include a list of all the protected attributes or grounds for discrimination. Step 3. Discrimination · Create a statement about Kingfisher Garden Centre’s position on discrimination and define the term discrimination. 3.1 Direct discrimination · Provide a clear definition of direct discrimination and provide examples to clarify understanding. 3.2 Indirect discrimination · Provide a clear definition of indirect discrimination and provide examples to clarify understanding. 3.3 Adverse actions · Explain what ‘adverse actions’ means and provide examples to clarify understanding. 3.4 Allowable discrimination · Explain how sometimes discrimination is allowable. Give examples that relate to the Kingfisher Garden Centre to clarify understanding. Secti.

1. TASK B – project
This task requires you to review and research current practices
in diversity and make suggestions for how the diversity policy
for Kingfisher Garden Centre can be improved.
Instructions:
The following tasks are to completed using the ‘BSBDIV501 -
Report template’ located in the ‘Additional Resources’ folder in
the LMS. Your report is to be fully typed using an industry
standard software package such as Microsoft Word, Excel,
PowerPoint, etc.
Once complete, submit your assessment via the Learning
Management System (LMS).
The section below provides information that will assist you with
writing your report.
You are required to do the following:
· Complete Sections 1, 2, 3 and 4 in this project. You will be
directed to do each section at various times throughout the
resource content.
· Follow the short report format:
1. Cover or title page
2. Table of contents
3. Introduction
4. Body – with headings and numbering systems
5. Conclusion
6. References: list sources of information and research
referenced in text
7. Appendix: flow chart of the grievance procedure
· Read and familiarise yourself with the Kingfisher Garden
Centre diversity policy located here: http://www.didasko-
online.com/kingfisher/human-resources.php.
· Find the diversity policy in the ‘Additional Resources’ folder
in the LMS.
· To gather ideas, research what major companies are doing to

2. manage diversity. Large companies such as the major banks
(Westpac, ANZ and Commonwealth), BHP, PepsiCo, etc., tend
to have information on their websites. Also use the research
gathered throughout the unit, as directed in the ‘Extend your
learning’ activities.
· Use the checklist provided to ensure you have submitted
everything. Do not submit your work until you have completed
all parts of the checklist.
Section 1: Introduction and legislation
Step 1. Introduction
1. Write an introduction to the report. Clearly identify the
purpose of the report and what the report aims to achieve.
2. Include a definition of diversity and comments on the
benefits of diversity in the workplace.
Step 2. Legislation
2.1 Relevant legislation
· Make a list of the applicable federal and state/territory
legislation.
2.2 Protected attributes
· Include a list of all the protected attributes or grounds for
discrimination.
Step 3. Discrimination
· Create a statement about Kingfisher Garden Centre’s position
on discrimination and define the term discrimination.
3.1 Direct discrimination
· Provide a clear definition of direct discrimination and provide
examples to clarify understanding.
3.2 Indirect discrimination
· Provide a clear definition of indirect discrimination and
provide examples to clarify understanding.
3.3 Adverse actions
· Explain what ‘adverse actions’ means and provide examples to
clarify understanding.
3.4 Allowable discrimination

3. · Explain how sometimes discrimination is allowable. Give
examples that relate to the Kingfisher Garden Centre to clarify
understanding.
Section 2: Age, gender and family diversity
Step 4. Age-based diversity
· How well does it provide for age-based diversity? How could
it be improved?
Step 5. Gender diversity
· How well does it provide for gender-based diversity? How
could it be improved?
Step 6. Parental support, including supporting women returning
to the workforce after maternity leave
· How well does it provide for family-based diversity? How
could it be improved?
Step 7. Work/life balance
· State Kingfisher’s policy stance on work/life balance and any
supporting policies and procedures.
· What strategies should be implemented to support work/life
balance?
NOTE: Ensure you address strategies that could support the
policy. For example, if you say Kingfisher values work/life
balance, what strategies will you put in place to achieve this?
Section 3: LGBTI, disability and Aboriginal and Torres Strait
Islander peoples
Step 8. LGBTI community
· How well does it provide for LGBTI diversity and how could
it be improved?

4. Step 9. Disability
· How well does it provide for disability diversity and how
could it be improved?
Step 10. Aboriginal and Torres Strait Islander peoples
· How well does it provide for Indigenous diversity and how
could it be improved?
NOTE: Ensure you address strategies to support the policy in
the areas in 8, 9 and 10. For example, Kingfisher has a
scholarship program for Indigenous people. How can the
company encourage an uptake of this?
Step 11. Recruitment and selection
11.1 Recruiting employees
· How can Kingfisher aim for diversity in recruiting (attracting
applicants) and promoting employees?
11.2 Selecting employees
· What strategies can be put in place to prevent discrimination
and bias in the selection process?
Section 4: Bullying and harassment
Step 12. Bullying and harassment
12.1 Definitions
· Write a clear definition of bullying and sexual harassment.
Provide employees with links to websites for where they can go
for support and further assistance if they feel they have been
bullied or harassed.
12.2 Grievance procedures
· How could Kingfisher’s current grievance procedure be
improved? Create a flow chart on the grievance procedure and
include it in the Appendix.
Step 13. Training needs
· Based on the suggestions for improvement you have made in
Section 1, 2, 3 and 4, write an overview of the training needs
Kingfisher employees will have. Include suggestions for how

5. these training needs will be met, taking into consideration the
different needs of your employees. This can be presented as a
table.
Step 14. Promoting diversity
14.1 Promoting diversity to staff
· How would you promote the benefits of diversity and
communicate any updates to a diversity policy to staff? Explain.
14.2 Promoting diversity externally
· Besides the AHRI awards, what other external forums could be
used to promote Kingfisher’s diversity success and further
enhance the benefits of diversity in the workplace to the broader
society?
Step 15. Conclusion
· Now that you’ve got a good understanding of what should be
in a diversity policy, reflect on Kingfisher’s policy.
· What areas were neglected, or not adequately addressed?
· What are the benefits of having a policy on managing
diversity?
· What have you learnt from doing this report and studying this
unit?
Important!
1. Once you have completed your report, proofread it and check
that your reference list (sources of research) has been included.
2. You must also update the table of contents. To do this in
Microsoft Word, follow these steps:
a. Click on the table of contents. It will turn grey and a small
tab will appear at the top of the table that says ‘Table of’. Click
on the ‘down arrow’ next to it. It will give you the menu option
‘update table’.
b. Click on ‘update table’.
c. Select ‘update entire table’ and press ‘ok’.
d. The table of contents will now reflect the correct page
numbers.

6. If using ‘Apache OpenOffice’, ‘Google Docs’, ‘AbiWord’ or
other apps, please refer to the application’s help files for
relevant instructions to create the table of contents.
BSBDIV501 MANAGE DIVERSITY IN THE WORKPLACE –
Report
BSBDIV501 MANAGE DIVERSITY IN THE WORKPLACE –
Report
REPORT TEMPLATE (must change)
[Document Title]
[Document Subtitle]
Author’s name

7. Abstract (must change)
[Type the abstract of the document here. The abstract is
typically a short summary of the contents of the document.]
Table of contents (must change)
1. Introduction3
2. Legislation3
2.1 Relevant legislation3
2.2 Protected attributes3
3. Discrimination3
3.1 Direct discrimination3
3.2 Indirect discrimination3
3.3 Adverse actions3
3.4 Allowable discrimination3
4. Age-based diversity3
5. Gender diversity4
6.Parental support4
7. Work/life balance4
8. LGBTI community4
9. Disability4
10. Aboriginal and Torres Strait Islander peoples5
11. Recruitment and selection5
11.1 Recruiting employees5
11.2 Selecting employees5

8. 12. Bullying and harassment5
12.1 Definitions5
12.2 Grievance procedure5
13. Training needs5
14. Promoting diversity6
14.1 Promoting diversity to staff6
14.2 Promoting diversity externally6
15. Conclusion6
16. Reference list6
17. Appendices6
1. Introduction
[Clearly identify the purpose of the report and what the report
aims to achieve.]
[Include a definition of diversity.]
[Comment on the benefits of diversity in the workplace.]
2. Legislation
2.1 Relevant legislation
[List applicable federal and state or territory legislation.]
2.2 Protected attributes
[List the protected attributes, or grounds for discrimination.]
3. Discrimination
[Create a statement about the Kingfisher Garden Centre’s
position on discrimination in the workplace.]
[Define the term discrimination.]
3.1 Direct discrimination
[Explain direct discrimination and provide examples.]

9. 3.2 Indirect discrimination
[Explain indirect discrimination and provide examples.]
3.3 Adverse actions
[Explain what ‘adverse actions’ means. Provide clear
examples.]
3.4 Allowable discrimination
[Explain how sometimes discrimination is allowable. Give
examples that may relate to the Kingfisher Garden Centre to
assist with understanding.]
4. Age-based diversity
[Review Kingfisher’s diversity policy.]
[How well does it provide for age-based diversity?]
[How could it be improved to embrace age-based diversity?]5.
Gender diversity
[Review Kingfisher’s diversity policy.]
[How well does it provide for gender-based diversity?]
[How could it be improved to embrace gender-based diversity?]
6. Parental support
[Review Kingfisher’s diversity policy.]
[How well does it provide for family-based diversity? Include a
review of parental policies, return-to-work support and breast-
feeding support.]
7. Work/life balance
[Create a statement regarding the Kingfisher’s policy stance on
work/life balance and any supporting policies and procedures.]

10. [What strategies should be implemented to support work/life
balance? (Summarise if already included in items 4, 5, 6.)]
8. LGBTI community
[Review Kingfisher’s diversity policy.]
[How well does it provide for LGBTI diversity?]
[How could the policy be improved to embrace LGBTI
diversity?]
9. Disability
[Review Kingfisher’s diversity policy.]
[How well does it provide for disability diversity?]
[How could it be improved to embrace disability-based
diversity?]
10. Aboriginal and Torres Strait Islander peoples
[Review Kingfisher’s diversity policy.]
[How well does it provide for Indigenous diversity?]
[How could it be improved to embrace Indigenous-based
diversity?]
11. Recruitment and selection
11.1 Recruiting employees
[How can Kingfisher aim for diversity when recruiting and
promoting employees?]
11.2 Selecting employees
[What strategies can be put in place to prevent discrimination
and bias in the selection process?]

11. 12. Bullying and harassment
12.1 Definitions
[Write a clear definition of bullying and sexual harassment.
Provide employees with links to websites for where they can go
for support and further assistance if they feel they have been
bullied or harassed.]
12.1.1 Bullying
12.1.2 Sexual harassment
12.2 Grievance procedure
[Discuss how the current grievance procedure could be
improved.]
[Create a flow chart for a grievance procedure, but include it as
an attachment to this report, e.g., refer the reader to Appendix
1: Grievance procedure.]
13. Training needs
[Based on the suggestions for improvement made in this report,
write an overview of the training needs Kingfisher employees
will have.]
[Include suggestions for how these training needs will be met,
taking into consideration the different needs of your employees.
This can be presented as a table.]14. Promoting diversity
14.1 Promoting diversity to staff
[Describe how you could promote the benefits of diversity and
any updates to a diversity policy to staff.]
14.2 Promoting diversity externally
[Besides the AHRI awards, what other external forums could be

12. used to promote Kingfisher’s diversity success and further
enhance the benefits of diversity in the workplace to the broader
society?]
15. Conclusion
[Reflect on this report, the Kingfisher’s policy and what you’ve
learnt from doing this unit.]
[In summary:
What areas in the diversity policy were neglected, or not
adequately addressed?
What are the benefits of having a policy on managing diversity?
What have you learnt from doing this report and studying this
unit?]
16. Reference list
[Include an alphabetical list of sources of research cited in your
report. Refer to your training provider’s referencing guide for
how to do this.]
17. Appendices
[Appendix 1: Grievance procedure] – must include one
originally made by you.
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