2. Points to remember Be humble….or at least act humble Use elicitive processes when you can Although it is not about you, be aware that perceptions of you/your team may matter a lot. Avoid stereotypes, but don’t be afraid of cultural generalizations. Culturally competent practice is largely about adjusting your practice in light of accurate generalizations. The DWC Group Diversity Wisdom Collaboration www.thedwcgroup.com 2
3. Authenticating your practice For this phase of my engagement practice, what cultural differences/generalizations might I need to be more aware of? How confident am I that I see the generalizations accurately? What tools/resources do I have to test whether or not my generalizations are accurate for my target populations in my location? What are the likely sources of resistance (including internally) to adjusting my engagement practice based on these generalizations? Remember: Ask these questions at every phase of your engagement practice. The DWC Group Diversity Wisdom Collaboration www.thedwcgroup.com 3
4. Four Phases of Civic Engagement Projects Initial Investigation and Preliminary Design Positioning and Messaging the Meeting Effective Outreach Process Design, Facilitation, and Meeting Management The DWC Group Diversity Wisdom Collaboration www.thedwcgroup.com 4
5. Phase 1: Initial Investigation and Preliminary Design Generalization: Clarify the limits of the discussion, while pushing for openness to difficult results As your process becomes clear to you, make sure you understand perceptions of the issues by different elements of the community Engage community based “Super-facilitators” to co-create/ review your design Consider conducting simulations of small group processes Make some strategic inquiries about how you and your process are likely to be perceived The DWC Group Diversity Wisdom Collaboration www.thedwcgroup.com 5