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Why and What when it comes to social media listening and engaging.
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Social Media Summit Canada Presentation
1.
I love stories. @davidalston
2.
Brand is the
sum of all conversations
3.
Google is your homepage.
4.
Your customers already “signed
you up” in social media
5.
Why aren’t you answering
the social phone?
6.
Return On Investment. Return
On Ignoring.
7.
Marketers are farmers.
8.
Ears and Eyeballs. Hearts
and Minds.
9.
Traditional media best as
a “remarkable ideas” seeder.
10.
What’s my brand wearing
today? * *
11.
Are you “dominating the
hive?”
12.
Listening to the
point of need like a clothing store sales clerk. *
13.
So when I
eventually pop up into your cloud.
14.
The power of
thank you & discovering fans. *
15.
Huh? What’s a Twebinar? *
16.
FYI, do you
know a rockstar? *
17.
Dave, the rapping
flight attendant. *
18.
ROI of when
the community steps in.
19.
The unexpected headache. *
20.
So did it
stick?
21.
Yes, a 17
footer or larger. *
22.
But I want
that burger. *
23.
Needing the General &
the army.
24.
Putting “relations” back in
PR and CRM
25.
You’ve gotta have hustle. *
26.
Do you want
to measure the “social” or the “media”?
27.
Listen. Respond. Participate. Share. Contribute.
28.
Connect. @davidalston @radian6 www.slideshare.net/davidalston
Download now