Cygnet provides end-to-end Dynamics CRM solutions and services right from consulting to configuration, implementation, upgradation, customization, integration, migration and maintenance and support to help you improve your sales, marketing and consumer support.

1. Leveraging technology to maximize ROI
HEAD OFFICE
BRANCH OFFICE
CLIENTS
Services and Expertise
CRM Solution
www.cygnet-infotech.com

2. “Cygnet provides end-to-end Dynamics CRM solutions and services
right from consulting to configuration, implementation, upgradation,
customization, integration, migration and maintenance support to
help you improve your sales, marketing and consumer support.”

3. CRM is often thought of as a business strategy
that enables businesses to:

4. CRM is often thought of as
a business strategy that
enables businesses to:

5. CRM is often thought of as a business strategy that
enables businesses to:

6. CRM is often thought of as a business strategy that
enables businesses to:

7. CRM is often thought of as
a business strategy that
enables businesses to:

8. CRM - Customer Relationship
Management

9. How CRM is Used Today

10. How CRM is Used Today

11. How CRM is Used Today

12. How CRM is Used Today

13. CRM Enterprise Solution

14. CRM Enterprise Solution

15. CRM Enterprise Solution

16. Enterprise CRM Solution include the following:
• payment processing
• email marketing systems
• content management
• call center and customer support
• Customer Relationship Management (CRM)
• Enterprise Resource Planning (ERP)
• Business Intelligence
• Business Continuity Planning (BCP)
• HR Management
• Enterprise Application Integration (EAI)
• enterprise search
• Messaging and collaboration systems.

17. Social CRM

18. Social CRM

19. Most important customer relationship management
(CRM) reports
• Open Opportunities Report
• Account Summary Report
• Campaign Activity Status Report
• Case Summary Table
• Competitor Win Loss Report
• Invoice Status Report
• Lead Source Effectiveness Report
• Neglected Leads Report

20. Top 5 CRM Trends for 2013
Prominence of
Integrating Mobile
CRM
Sales Manager
Liberation
Bring your own
device (BYOD)
Accelerates Mobile
CRM deployments
Connected
Business
Intelligence
Customer Focus Gets
C-level (customer
experience
management (CEM))
Boost

21. www.cygnet-infotech.com
Tel: +1-201-995-7444
Email: inquiry@cygnet-infotech.com
Skype: cygnet-infotech-pvt-ltd
Twitter: @cygnetinfotech