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Leveraging technology to maximize ROIHEAD OFFICEBRANCH OFFICECLIENTS                CRM Solution                Services a...
“Cygnet provides end-to-end Dynamics CRM solutions and servicesright from consulting to configuration, implementation, upg...
CRM is often thought of as a business strategy         that enables businesses to:
CRM is often thought of as a business strategy that  enables businesses to:
CRM is often thought of as a business strategy that              enables businesses to:
CRM is often thought of as a business strategy that              enables businesses to:
CRM is often thought of as a business strategy that  enables businesses to:
CRM - Customer Relationship       Management
How CRM is Used Today
How CRM is Used Today
How CRM is Used Today
How CRM is Used Today
CRM Enterprise Solution
CRM Enterprise Solution
CRM Enterprise Solution
Enterprise CRM Solution include the following:•   payment processing•   email marketing systems•   content management•   c...
Social CRM
Social CRM
Most important customer relationship management(CRM) reports•   Open Opportunities Report•   Account Summary Report•   Cam...
Top 5 CRM Trends for 2013Customer Focus GetsC-level (customer          Sales Manager      Prominence ofexperience         ...
www.cygnet-infotech.comTel: +1-201-995-7444Email: inquiry@cygnet-infotech.comSkype: cygnet-infotech-pvt-ltdTwitter: @cygne...
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Cygnet CRM Solution

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Cygnet CRM Solution

  1. 1. Leveraging technology to maximize ROIHEAD OFFICEBRANCH OFFICECLIENTS CRM Solution Services and Expertise www.cygnet-infotech.com
  2. 2. “Cygnet provides end-to-end Dynamics CRM solutions and servicesright from consulting to configuration, implementation, upgradation,customization, integration, migration and maintenance support tohelp you improve your sales, marketing and consumer support.”
  3. 3. CRM is often thought of as a business strategy that enables businesses to:
  4. 4. CRM is often thought of as a business strategy that enables businesses to:
  5. 5. CRM is often thought of as a business strategy that enables businesses to:
  6. 6. CRM is often thought of as a business strategy that enables businesses to:
  7. 7. CRM is often thought of as a business strategy that enables businesses to:
  8. 8. CRM - Customer Relationship Management
  9. 9. How CRM is Used Today
  10. 10. How CRM is Used Today
  11. 11. How CRM is Used Today
  12. 12. How CRM is Used Today
  13. 13. CRM Enterprise Solution
  14. 14. CRM Enterprise Solution
  15. 15. CRM Enterprise Solution
  16. 16. Enterprise CRM Solution include the following:• payment processing• email marketing systems• content management• call center and customer support• Customer Relationship Management (CRM)• Enterprise Resource Planning (ERP)• Business Intelligence• Business Continuity Planning (BCP)• HR Management• Enterprise Application Integration (EAI)• enterprise search• Messaging and collaboration systems.
  17. 17. Social CRM
  18. 18. Social CRM
  19. 19. Most important customer relationship management(CRM) reports• Open Opportunities Report• Account Summary Report• Campaign Activity Status Report• Case Summary Table• Competitor Win Loss Report• Invoice Status Report• Lead Source Effectiveness Report• Neglected Leads Report
  20. 20. Top 5 CRM Trends for 2013Customer Focus GetsC-level (customer Sales Manager Prominence ofexperience Integrating Mobilemanagement (CEM)) LiberationBoost CRMConnected Bring your own device (BYOD)Business Accelerates MobileIntelligence CRM deployments
  21. 21. www.cygnet-infotech.comTel: +1-201-995-7444Email: inquiry@cygnet-infotech.comSkype: cygnet-infotech-pvt-ltdTwitter: @cygnetinfotech

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