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Symantec Enterprise Vault.cloud

    Chris Russell
    Corporate Sales Manager
Enterprise Vault.cloud
Agenda

               1         Today’s Information Management Challenges


               2         Archiving & Cloud Benefits


               3         Enterprise Vault.cloud


               4         How It Works


               5         Closing


Enterprise Vault.cloud                                               2
Agenda

               1         Today’s Information Management Challenges


               2         Archiving & Cloud Benefits


               3         Enterprise Vault.cloud


               4         How It Works


               5         Closing


Enterprise Vault.cloud                                               3
What is Driving the Need?
Exploding Data Growth, And Rising Legal And IT Costs

      Worldwide Data                                      Rising Legal Costs       Rising IT Costs
        Growth*
 (Exabytes)                        7910




                   1227

    130

   2005            2010            2015



          More data                                             Identification   Application upgrades
      From more sources                                           Collection     PST/NSF management
        In more places                                           Preservation        Backup SLAs



Enterprise Vault.cloud                                                                               4

  *Source: IDC Digital Universe Study, sponsored by EMC, June 2011
Enterprise Vault.cloud


             Enterprise Vault Personal.cloud
                                                                   Symantec                 Enterprise Vault
                                                                  eDiscovery                Discovery.cloud
        Enterprise Vault Mailbox Continuity.cloud


       Access
       Points:




        On-Premise                                           Cloud                                      Other
                                                                                   *

                                               *To be featured on an upcoming release   .
Enterprise Vault.cloud                                                                                          5
Agenda

               1         Today’s Information Management Challenges


               2         Archiving & Cloud Benefits


               3         Enterprise Vault.cloud


               4         How It Works


               5         Closing


Enterprise Vault.cloud                                               6
Why Archive?


               Reduce Storage   Improve Backup      Improve Email
                   Costs         Performance         Performance




                                   Archiving



            Keep Data Readily
                                Simplify Search &   Provide Email
            Accessible to End
                                   eDiscovery        Continuity
                 Users


Enterprise Vault.cloud                                              7
Enterprise Vault.cloud: Solution Benefits

                  Simplified cloud-based deployment with cloud email integrations



                 Mailbox management integration with user-defined retention



                 Fast search to enable legal discovery and compliance requirements



                 Provides email continuity during planned and unplanned downtime



 Enterprise Vault.cloud                                                              8
Enterprise Vault.cloud Benefits

               Little to no hardware/software


                                                Predictable costs
               Easy to deploy/manage            with no upfront CAPEX



                                                Market leading SLA’s
                Automatic updates



                                                24/7 support as standard
               Easy to scale


Enterprise Vault.cloud                                                     9
Agenda

               1         Today’s Information Management Challenges


               2         Archiving & Cloud Benefits


               3         Enterprise Vault.cloud


               4         How It Works


               5         Closing


Enterprise Vault.cloud                                               10
Overview: Personal Archive
Search multiple user/employee       Powerful search capabilities
archives directly from Outlook      enables drill-down on search
   and Outlook Web Access                      results
                                                                        Users can quickly find
                                                                         and restore lost or
                                                                         deleted emails and
                                                                         attachments
                                                                        Better knowledge
                                                                         management
                                                                        Retain and easily
                                                                         reassign the archives of
                                                                         departed employees




  Outlook integration does not         Access your archive from
 require MAPI , a desktop plug-in      Outlook Web Access and
    or on-premise components         your BlackBerry client natively

 Enterprise Vault.cloud                                                                       11
Overview: Discovery Archive
 Search the entire contents of       Stores and indexes every email,
 archived emails/attachments           in a centralized, online and
using a variety of search criteria      tamper-proof repository



                                                                        Accelerates legal
                                                                         discovery and HR
                                                                         enquiries
                                                                        Enforces email
                                                                         preservation and legal
                                                                         holds
                                                                        Search across multiple
                                                                         users and enforce email
                                                                         use policies
 Online review and tagging



         Automated legal hold
             enforcement

 Enterprise Vault.cloud                                                                       12
Overview: Archive Administration
Add and disable users with ease   Manage global retention policies
    using on-premise tools.         across your entire archive.


                                                                      Disable users without
                                                                       losing valuable data.
                                                                      Assign user roles and
                                                                       manage users from a
                                                                       single application.
                                                                     • Manage retention
                                                                       policies for all messages
                                                                       and tags in your
                                                                       archive.



 Manage users and assign roles        Run usage reports and logs
  and rights to your archive.          directly from the Archive
                                       Administration console.

 Enterprise Vault.cloud                                                                        13
Why Enterprise Vault.cloud?

                                                      Purely hosted
                                                      - No mandatory hardware or software to install and maintain
                                                      - Low upfront investment and total cost of ownership
                                                      - Flat fee per mailbox per month includes service upgrades


 Enterprise Vault.cloud
                                                      Unlimited Storage & Rapid Search
 - Email Storage Management                           - Unlimited email storage & retention
 - Email eDiscovery                                   - Rapid search results from scalable grid architecture
 - Email Compliance*
 - Mailbox Continuity                                 - No mailbox size limits for end users


                                                      Enterprise-class Infrastructure & Security
                                                      - Redundant, scalable, Tier 4 data centers
                                                      - Data encrypted in transit & at rest
                                                      - 24/7/365 support included in cost of the service


* SEC/FINRA regulatory compliance with AdvisorMail.

  Enterprise Vault.cloud                                                                                            14
Agenda

               1         Today’s Information Management Challenges


               2         Archiving & Cloud Benefits


               3         Enterprise Vault.cloud


               4         How It Works


               5         Closing


Enterprise Vault.cloud                                               15
Global Footprint




Enterprise Vault.cloud   16
Easy Set Up: Measured in Days
                     Create a
  1                 journaling
                      contact



                Create an SMTP
  2             send connector
                                        Administration Tools
                                  Provides directory synchronization
                                   services
                                  Allows administrators to create and
                     Activate
  3                 journaling
                                   deploy personal archive folders in
                                   Outlook and Outlook Web Access (OWA)




Enterprise Vault.cloud                                                    17
Architecture
1 Journal Information to your Archive

2 Apply Management Policies

3 Provide Users with Direct Access to the Archive                     ENTERPRISE
                                                                      VAULT.CLOUD

4 Discover from the Archive

5 Enable Mailbox Continuity/Restore
                                                         EDISCOVERY




                                                EMAIL
                                                SERVER




                                                                       CLIENT ACCESS




  Enterprise Vault.cloud                                                               18
Technology: Enterprise Security



          Technical                       Physical                 Administrative

   Infrastructure security         Data Center security           Personal security
   • Redundant firewalls           • SAS70-II/ISO 27001-2005      • Employee screening
   • Redundant load balancers      • Tier-4 data centers          • Confidentiality NDAs
   • Minimum system baselines      • Tier-1 networks              • Ongoing certifications

   Application security            Data redundancy security       Process security
   • Roles-based access control    • Power, cooling, network      • Change management
   • Two-factor authentication     • Geographically-dispersed     • Access management
   • Audit history                 • Data replication             • Uptime monitoring

   Data security                   Site security                  System security
   • Encryption in transit (TLS)   • Biometric access control     • Intrusion detection (IDS)
   • Encryption at rest (AES)      • Security surveillance/CCTV   • SYMC, MSS, SEP Altiris
   • Encryption of credentials     • 24x7 guard service           • Qualys vulnerability tests

Enterprise Vault.cloud                                                                           19
Backend: Secure Cloud Archive
 SECURE




SMTP Journaling /              Clustered Firewalls
                                                           Capture Grid          Indexing Grid      Storage Grid   Access Grid
 S-POP / S-IMAP                 & Load Balancers



                                                                                                                      Cloud
             >99.99%                                                                                               Indexing &
          Proven reliability               Multiple Data                  Real-Time              Real-Time
                                                                                                                     Storage
                                             Centers                      Upgrades               Monitoring




Enterprise Vault.cloud                                                                                                          20

                                                                                                                                     20
Import legacy emails
Collect and ingest data from a variety of sources




Enterprise Vault.cloud                              21
Enterprise Vault.Cloud Data Imports




Enterprise Vault.cloud                22
Always-on Mailbox Continuity

    Send and receive emails when your primary email system is
                           unavailable




                         Benefits:
                          Keep business moving
                          Prevent data loss
                          Integrates with Symantec AV/AS security


Enterprise Vault.cloud                                               23
Enterprise Vault Mailbox Continuity.cloud




Enterprise Vault.cloud                      24
Agenda

               1         Today’s Information Management Challenges


               2         Archiving & Cloud Benefits


               3         Enterprise Vault.cloud


               4         How It Works


               5         Closing


Enterprise Vault.cloud                                               25
Benefits summary – Address The Needs of Your Stakeholders
                         End User                      Legal/HR                 Compliance




                  Restore lost and            Streamline eDiscovery        One-click review
                   deleted emails
                                               Easily manage legal          Streamlined
                  Eliminate mailbox            holds                         supervision
                   quota hassles
                                               Define and enforce           End-to-end audit
                  Access to any email          retention policies            support services
                 sent /received


                                                    IT Management

                             Reduce email server            Eliminate free-    Reduce backup
                              storage, improve                range PSTs/NSFs     windows
                              performance


Enterprise Vault.cloud                                                                            26
Thank you!
    Questions and Answers




    Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in
    the U.S. and other countries. Other names may be trademarks of their respective owners.

    This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or
    implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.


Enterprise Vault.cloud                                                                                                                                                                27
Appendix



Enterprise Vault.cloud   28
Administration Add-on Components and Integrations

  Product Component             Description
  CloudLink                     Used for user synchronization and user
                                access in Outlook / OWA


  ADFS integration (SAML 2.0)   Used for Single Sign On


  Folder Synchronization        Provide users a live view of their folders in
                                the archive

  Office 365 Sync               Used to sync users, domains, and push
                                user access from 365




 Enterprise Vault.cloud                                                     29
BlackBerry Integration – Anywhere, Anytime Access
  • SMS/Pin-to-Pin/Call Log Archiving
  • Access your whole email archive
  • Consistent user experience




         Thick Client    Unlimited Mailbox      Quick Search


Enterprise Vault.cloud                                         30

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The Growing Email Archiving DilemmaThe Growing Email Archiving Dilemma
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EV.Cloud Email Archiving

  • 1. Symantec Enterprise Vault.cloud Chris Russell Corporate Sales Manager Enterprise Vault.cloud
  • 2. Agenda 1 Today’s Information Management Challenges 2 Archiving & Cloud Benefits 3 Enterprise Vault.cloud 4 How It Works 5 Closing Enterprise Vault.cloud 2
  • 3. Agenda 1 Today’s Information Management Challenges 2 Archiving & Cloud Benefits 3 Enterprise Vault.cloud 4 How It Works 5 Closing Enterprise Vault.cloud 3
  • 4. What is Driving the Need? Exploding Data Growth, And Rising Legal And IT Costs Worldwide Data Rising Legal Costs Rising IT Costs Growth* (Exabytes) 7910 1227 130 2005 2010 2015 More data Identification Application upgrades From more sources Collection PST/NSF management In more places Preservation Backup SLAs Enterprise Vault.cloud 4 *Source: IDC Digital Universe Study, sponsored by EMC, June 2011
  • 5. Enterprise Vault.cloud Enterprise Vault Personal.cloud Symantec Enterprise Vault eDiscovery Discovery.cloud Enterprise Vault Mailbox Continuity.cloud Access Points: On-Premise Cloud Other * *To be featured on an upcoming release . Enterprise Vault.cloud 5
  • 6. Agenda 1 Today’s Information Management Challenges 2 Archiving & Cloud Benefits 3 Enterprise Vault.cloud 4 How It Works 5 Closing Enterprise Vault.cloud 6
  • 7. Why Archive? Reduce Storage Improve Backup Improve Email Costs Performance Performance Archiving Keep Data Readily Simplify Search & Provide Email Accessible to End eDiscovery Continuity Users Enterprise Vault.cloud 7
  • 8. Enterprise Vault.cloud: Solution Benefits Simplified cloud-based deployment with cloud email integrations Mailbox management integration with user-defined retention Fast search to enable legal discovery and compliance requirements Provides email continuity during planned and unplanned downtime Enterprise Vault.cloud 8
  • 9. Enterprise Vault.cloud Benefits Little to no hardware/software Predictable costs Easy to deploy/manage with no upfront CAPEX Market leading SLA’s Automatic updates 24/7 support as standard Easy to scale Enterprise Vault.cloud 9
  • 10. Agenda 1 Today’s Information Management Challenges 2 Archiving & Cloud Benefits 3 Enterprise Vault.cloud 4 How It Works 5 Closing Enterprise Vault.cloud 10
  • 11. Overview: Personal Archive Search multiple user/employee Powerful search capabilities archives directly from Outlook enables drill-down on search and Outlook Web Access results  Users can quickly find and restore lost or deleted emails and attachments  Better knowledge management  Retain and easily reassign the archives of departed employees Outlook integration does not Access your archive from require MAPI , a desktop plug-in Outlook Web Access and or on-premise components your BlackBerry client natively Enterprise Vault.cloud 11
  • 12. Overview: Discovery Archive Search the entire contents of Stores and indexes every email, archived emails/attachments in a centralized, online and using a variety of search criteria tamper-proof repository  Accelerates legal discovery and HR enquiries  Enforces email preservation and legal holds  Search across multiple users and enforce email use policies Online review and tagging Automated legal hold enforcement Enterprise Vault.cloud 12
  • 13. Overview: Archive Administration Add and disable users with ease Manage global retention policies using on-premise tools. across your entire archive.  Disable users without losing valuable data.  Assign user roles and manage users from a single application. • Manage retention policies for all messages and tags in your archive. Manage users and assign roles Run usage reports and logs and rights to your archive. directly from the Archive Administration console. Enterprise Vault.cloud 13
  • 14. Why Enterprise Vault.cloud? Purely hosted - No mandatory hardware or software to install and maintain - Low upfront investment and total cost of ownership - Flat fee per mailbox per month includes service upgrades Enterprise Vault.cloud Unlimited Storage & Rapid Search - Email Storage Management - Unlimited email storage & retention - Email eDiscovery - Rapid search results from scalable grid architecture - Email Compliance* - Mailbox Continuity - No mailbox size limits for end users Enterprise-class Infrastructure & Security - Redundant, scalable, Tier 4 data centers - Data encrypted in transit & at rest - 24/7/365 support included in cost of the service * SEC/FINRA regulatory compliance with AdvisorMail. Enterprise Vault.cloud 14
  • 15. Agenda 1 Today’s Information Management Challenges 2 Archiving & Cloud Benefits 3 Enterprise Vault.cloud 4 How It Works 5 Closing Enterprise Vault.cloud 15
  • 17. Easy Set Up: Measured in Days Create a 1 journaling contact Create an SMTP 2 send connector Administration Tools  Provides directory synchronization services  Allows administrators to create and Activate 3 journaling deploy personal archive folders in Outlook and Outlook Web Access (OWA) Enterprise Vault.cloud 17
  • 18. Architecture 1 Journal Information to your Archive 2 Apply Management Policies 3 Provide Users with Direct Access to the Archive ENTERPRISE VAULT.CLOUD 4 Discover from the Archive 5 Enable Mailbox Continuity/Restore EDISCOVERY EMAIL SERVER CLIENT ACCESS Enterprise Vault.cloud 18
  • 19. Technology: Enterprise Security Technical Physical Administrative Infrastructure security Data Center security Personal security • Redundant firewalls • SAS70-II/ISO 27001-2005 • Employee screening • Redundant load balancers • Tier-4 data centers • Confidentiality NDAs • Minimum system baselines • Tier-1 networks • Ongoing certifications Application security Data redundancy security Process security • Roles-based access control • Power, cooling, network • Change management • Two-factor authentication • Geographically-dispersed • Access management • Audit history • Data replication • Uptime monitoring Data security Site security System security • Encryption in transit (TLS) • Biometric access control • Intrusion detection (IDS) • Encryption at rest (AES) • Security surveillance/CCTV • SYMC, MSS, SEP Altiris • Encryption of credentials • 24x7 guard service • Qualys vulnerability tests Enterprise Vault.cloud 19
  • 20. Backend: Secure Cloud Archive SECURE SMTP Journaling / Clustered Firewalls Capture Grid Indexing Grid Storage Grid Access Grid S-POP / S-IMAP & Load Balancers Cloud >99.99% Indexing & Proven reliability Multiple Data Real-Time Real-Time Storage Centers Upgrades Monitoring Enterprise Vault.cloud 20 20
  • 21. Import legacy emails Collect and ingest data from a variety of sources Enterprise Vault.cloud 21
  • 22. Enterprise Vault.Cloud Data Imports Enterprise Vault.cloud 22
  • 23. Always-on Mailbox Continuity Send and receive emails when your primary email system is unavailable Benefits:  Keep business moving  Prevent data loss  Integrates with Symantec AV/AS security Enterprise Vault.cloud 23
  • 24. Enterprise Vault Mailbox Continuity.cloud Enterprise Vault.cloud 24
  • 25. Agenda 1 Today’s Information Management Challenges 2 Archiving & Cloud Benefits 3 Enterprise Vault.cloud 4 How It Works 5 Closing Enterprise Vault.cloud 25
  • 26. Benefits summary – Address The Needs of Your Stakeholders End User Legal/HR Compliance  Restore lost and  Streamline eDiscovery  One-click review deleted emails  Easily manage legal  Streamlined  Eliminate mailbox holds supervision quota hassles  Define and enforce  End-to-end audit  Access to any email retention policies support services sent /received IT Management  Reduce email server  Eliminate free-  Reduce backup storage, improve range PSTs/NSFs windows performance Enterprise Vault.cloud 26
  • 27. Thank you! Questions and Answers Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Enterprise Vault.cloud 27
  • 29. Administration Add-on Components and Integrations Product Component Description CloudLink Used for user synchronization and user access in Outlook / OWA ADFS integration (SAML 2.0) Used for Single Sign On Folder Synchronization Provide users a live view of their folders in the archive Office 365 Sync Used to sync users, domains, and push user access from 365 Enterprise Vault.cloud 29
  • 30. BlackBerry Integration – Anywhere, Anytime Access • SMS/Pin-to-Pin/Call Log Archiving • Access your whole email archive • Consistent user experience Thick Client Unlimited Mailbox Quick Search Enterprise Vault.cloud 30

Editor's Notes

  1.  The data explosion that has burdened corporations and governments across the globe for the past decade has become increasingly expensive to manage. Most organizations now manage Terabytes, if not Petabytes, of business critical information, the sources of which also continue to proliferate, on-site and in the cloud. And while many organizations have focused on managing the cost of storage, the other costs and risks of managing a growing amount of information are perhaps more significant.  It can be expensive to identify, collect, and preserve electronically stored information for discovery in legal, regulatory, and internal investigations. An ad hoc response to investigations can be both disruptive and time consuming for IT. Electronic discovery, or eDiscovery, also poses significant risks if done poorly; for example, one study states that the cost of legal sanctions in eDiscovery increased 271 percent from 2005-2010.1 Large amounts of information also hamper the ability of organizations to migrate to new application versions in a timely manner, be it on-premise such as Microsoft Exchange 2010 and Microsoft SharePoint 2010; or in the cloud, such as Microsoft Office 365. IT operations are similarly hamstrung trying to manage personal email folders (PST or NSF files) and meet their backup and recovery SLAs.(Transition to next slide)  Source: 1. Sanctions for E-Discovery Violations: By the Numbers, Dan H. Willoughby & Rose Hunter Jones & Gregory R Antine, Duke Law Journal, 15 November 2010
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  3. In case of an email server failure, maintenance or downtime, Enterprise Vault Mailbox Continuity.cloud allows for no disruption in email service preventing allowingUsers to stay productiveNo disruption in customer communicationsElimination of downtime costsNo loss of emailsRapid recovery