Decision making is the most important job of any leadership team. This is a workshop I hosted for my team at Carrot to move us towards better decision making as a team. Drawn from frameworks from Bain and Google, this presentation walks through an example of a particular team's strength and weaknesses in decision making.

1. Decision Making
Mini-Workshop
Feb 2017
For full workshop contact
connie@productmaestro.com

2. Agenda
1. Why is this important to discuss?
2. Our unique challenges
3. Examples of Decisions you were involved and how they were made?
4. Identify Challenges

3. “Ultimately, a company’s
value is just the sum of the
decisions it makes and
executes.”

4. Our Unique Challenges
1. Blend of multiple worlds and perspectives
a. We don’t always understand fundamentals of each
other’s work
b. Our assumptions are different
2. New Team
3. Lots of Unknowns
a. We’re a startup
b. We are delivering evidence based content using an
unproven modality

5. Examples Exercise
● 3 min - Write down two decisions you’ve been a part of recently.
● 20 min - Roundtable share
○ Share the less straightforward decision
○ How do you think it went?
○ What can we learn from it?
■ Which decision making model was used or chosen? Who were involved?
■ Was there an owner?
■ Was it documented, if so how?
■ Did the decision get re-visited, if so, how soon?

6. Common Pitfalls
1. Ownership ambiguity
a. Multiple Decision Makers, or unassigned Decision Maker
b. Decision Driver (Scut) vs Decision Maker - does not have to be the same
2. Mistakes Tolerance
a. Delegation Guardrails
3. Timing
a. Decision date
b. Revisit date

7. Discussion of our
Challenges

8. Four Aspects of Decision Effectiveness
Quality
Are decisions proved to
be right more often
than not?
Speed
Are decisions made
faster or slower than
competitors?
Yield
How well decisions
are translated into
action?
Effort
What time, trouble,
and expense are
required for each
key decision?

9. How do we feel we’re doing?

10. How do we feel we’re doing?

11. 5. Delegation*
Decision Making Models
Buy-in
1. Autocratic
2. Consultative
3. Group - Majority
4. Group - Full Consensus
Speed to decision, (but not necessarily execution)

12. Discussion of Solutions
For full workshop contact
connie@productmaestro.com