Organizations across diverse industries are in pursuit of Customer 360, by integrating customer information across multiple channels, systems, devices and products. Having a 360-degree view of the customer enables enterprises to improve the interaction experience, drive customer loyalty and improve retention. However delivering a true Customer 360 can be very challenging.
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Using Big Data to Drive Customer 360
1. Using Big Data to Drive a True
Customer 360
Capture Value from Big Data with an Enterprise Data Hub
Vijay Raja - Solutions Marketing Manager
Amy O’Connor - Big Data Evangelist