CIPTEC utilised two collective intelligence methods with the aim to improve innovation in the public transport sector: crowdsourcing and co-creation workshops. In this presentation we present the results of these activities.

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Overview of WP3 “Developing innovative concepts in public transport sector by
collective intelligence”
Siena, May 23rd
2017

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Objectives
WP3
• Support innovation and inspiring ideas through
crowdsourcing and co-creation workshops.
• Develop the CIPTEC crowdsourcing platform and
organise crowdsourcing campaigns.
• Apply workshops by giving emphasis on the depth
and detailing of the emerged concepts.
• Bring together diverse groups of people.
• Develop new concepts (services and products) and
expand existing ones that can stimulate the
increase of PT’s attractiveness and market share.
A group, in the right circumstances, can be smarter than its
smartest member.
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Crowdsourcing
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Objectives of crowdsourcing
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017
Generate innovative ideas
Stimulate dialogue and discussion
share ideas
discuss / rate
ideas

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CIPTEC crowdsourcing platform
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Step 1: Register / Login
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Step 2: Share your idea
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017
Template for sharing ideas:

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3. Administrator / manage ideas
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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4. View idea / Rate idea
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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5. Discuss on ideas
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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CIPTEC crowdsourcing campaigns
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017
Five crowdsourcing campaigns (http://youplan.ciptec.eu)
Europe
Greece (AUTh)
Netherlands (MRDH)
Germany (traffiQ)
Italy (TIEMME)

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 5 crowdsourcing campaigns
 486 ideas submitted.
 2329 votes / 126 comments received.
 Organisers concluded on 24 innovative PT concepts.
Crowdsourcing campaigns overview
Crowdsourcing campaign Total No of concepts Shortlisted concepts
Europe
http://europe.ciptec.eu
28 2
Thessaloniki
http://thess.ciptec.eu
164 3
Rotterdam de Hague
http://mrdh.ciptec.eu
232 11
Southern Tuscany
http://tiemme.ciptec.eu
18 5
Frankfurt
http://traffiq.ciptec.eu
44 3
Total 486 24
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Thessaloniki campaign
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017
 874 users
 164 ideas submitted.
 1874 votes / 109 comments received.
 Winners to be announced soon by AUTh.
 10 October – 30 March

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Rotterdam / The Hague
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017
 232 ideas submitted.
 406 votes
 Winners announced by MRDH:
 PT seats (Public Transport seats) - > PT City Trip for 2 persons to Stockholm
 20 February – 3 April

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 Open source CIPTEC crowdsourcing platform -> in the process
of cleaning the code. The platform will be available here:
• http://crowdsourcing.ciptec.eu
The crowdsourcing platform
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Co-creation workshops
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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 CIPTEC workshops’
dates &
locations
 8 co-creation
workshops from
May 2016 to
December 2016.
Co-creation workshops’ overview
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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 209 participants in total from various user groups.
Participants
Groups of Participants No of Representatives
Citizens & Community Groups
(current & prospective users)
81
Mobility providers & PT
operators
61
Experts in the field of PT 49
Local authorities & transport
policy makers
18
Total No of participants 209
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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 11 different co-creation methods were used.
1. Brainstorming
2. World Café
3. Role playing
4. Conceptual mapping
5. Appreciative Inquiry
6. Problem Tree
7. Brand Constellation
8. Storytelling
9. Dilemma Thinking
10. Dot Voting (for prioritization of concepts)
11. Two Dimension Axis (for prioritization of concepts)
Methods used
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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 A total of 165 concepts came up.
 Workshops aim to offer more detailed and elaborated
concepts than crowdsourcing.
 Organisers concluded on 17 innovative PT concepts.
Results
Workshop Total No of concepts Shortlisted concepts
1st
Thessaloniki 41 2
2nd
Thessaloniki 28 2
1st
Tuscany 8 3
2nd
Tuscany 23 4
1st
Frankfurt 1* 1
2nd
Frankfurt 36 2
1st
Rotterdam / The
Hague
19 3
2nd
Rotterdam / The
Hague
9 3**
Total 165 17
*
Targeted event to the
“umbrella brand” concept.
**
All 9 concepts were integrated
into the 3 concepts of the 1st
event.
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Thessaloniki 1st
workshop
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Thessaloniki 2nd
workshop
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Tuscany 1st
workshop
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Tuscany 2nd
workshop
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Frankfurt 1st
workshop
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Frankfurt 2nd
workshop
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Rotterdam / The Hague 1st
workshop
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Rotterdam / The Hague 2nd
workshop
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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 Questions that can be used to guide the discussion:
• What improvements to the processes followed are needed
to increase their effectiveness in the PT sector?
• How can these collective intelligence methods be deployed
for the PT needs?
• What is your experience with implementing a collective
intelligence approach for the needs of PT? What are the
benefits for PT?
• Are there any problems with the integration of PT users
and other stakeholders in the planning stages of PT?
• Are there within you organisation on-going or planned
collective intelligence activities?
• Would you adopt such collective intelligence process?
• Other
Validation and potential
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017

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Discussion
CIPTEC: Evaluation Workshop Overview, Siena, 23 May 2017
CIPTEC project has received funding by the Horizon 2020 research
and innovation programme of the European Union (No 636412).
Thank you for your attention
Ilias Trochidis
Tero
it@tero.gr