Tutorial Questions

1. Tutorial 5: Motivating Behaviour
Discussion Questions
1. When has your level of performance been directly affected by your motivation?
By your ability? By the environment?
 Motivation - My manager at my part-time workplace clearly stated that my wages will
not be increased no matter how long I have worked for the business because I am only
a part-time worker. Therefore, I lost my motivation in my work and I no longer desire
to work as hard.
 Ability - I was promoted from a waiter to a cashier without sufficient training.
Therefore, my level of performance dropped significantly due to insufficient
knowledge to operate the point-of-sale system.
 Environment - On top of insufficient knowledge, the computers at the cashier’s
counter are very outdated, which causes it to shut down randomly. Hence, I was unable
to perform at my best due to the outdated resources.
2. Identify examples from your own experience that support, and others that refute,
Maslow’s hierarchy of needs theory.
 Support - When my psychological needs (base salary) and security needs (job stability)
are not fulfilled, I disregard my self-actualization needs such as job achievements.
 Refute - I was able to satisfy belongingness needs and make friends with my co-worker,
even when my job as a part-timer is not stable due to low business profit.