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Liberty Mutual
              Auto & Home Voluntary Benefits




Presented By: Charles Busch
Sales Representative
Madison Wisconsin Office
Phone – 608-242-5665, Ext 56636
E-mail – Charles.Busch@LibertyMutual.Com       1
About Liberty Mutual
 Private provider of personal automobile, homeowners, workers
  compensation, general liability, commercial auto, business property,
  group disability, life and international insurance products and services
 Employs approximately 45,000 people in more than 900 offices
  throughout the world
 $109.4 billion in consolidated assets and $31.1 billion in annual
  consolidated revenue as of 2009
 Fortune 100 ranking
 J.D. Power and Associates Call Center Certification
 Products available in all 50 states
 Headquartered in Boston




Auto & Home Voluntary Benefits
                                                                             2
Experience the Best.

 5th largest property and casualty insurer in the US
 9th largest writer of personal lines insurance in the U.S.
 14,000+ affinity relationships: employee voluntary benefits
  programs and alumni and professional association
  programs
 Over 80% of all Liberty Mutual’s new personal insurance
  business comes from affinity groups.
 Most sponsored auto and home voluntary benefit program
  in the country with more than 6,000 participating companies



Auto & Home Voluntary Benefits
A better way to buy insurance.

  A full Suite of insurance products your
  employees need …
                 Auto, Home, Condo, Renters
                 Personal Liability / Umbrella
                 Identity Fraud Expense
                 Watercraft
                 Motorcycle, Recreational Vehicles




Auto & Home Voluntary Benefits
A better way to buy insurance.


  …at a price they’ll really like

          Employees could save hundreds of dollars on their auto
          and home insurance with our exclusive group discount, as
          well as many other discounts




Auto & Home Voluntary Benefits
The right thing to do.
                  With the right insurer.
Benefits for you
          No hassle
          No direct costs
          Support - Initial and Ongoing


The result
          Greater employee satisfaction that helps you attract and
           retain valuable employees
          More time for you to focus on employee recruitment,
           retention, and development




Auto & Home Voluntary Benefits
Your success is our priority.

Marketing support
Whatever your participation goal, our marketing
initiatives can help you reach it.
            On-site representation
            E-mail announcements and reminders
            Co-branded website
            Tele-enrollment meetings
            Direct mail
            Electronic ads
            Newsletter content



Auto & Home Voluntary Benefits
Happy employees are better
employees




 Auto & Home Voluntary Benefits
                                  8
Savings.

           Substantial discounts

          Employer group discount
          Home discounts
          Auto discounts
          Multi-policy discount




Auto & Home Voluntary Benefits
Convenience.
         In addition to simplifying the insurance process by offering
           12-month policies with rate guarantees, we also offer:


         Easy to enroll & obtain a quote
       Local agent
       Onsite rep
       Phone
       Internet

         Convenient payment options
       Payroll deduction
       Electronic funds transfer (EFT)
       Internet
       Direct billing

Auto & Home Voluntary Benefits
Payroll Deduction
  Convenient, value added option for your employees
       No down payment
       No billing fees
       No monthly checks to write
  No cost to employer with little added administration
       Take requested deductions as part of regular payroll cycle
       Forward Liberty information on deductions taken
       Wire funds to Liberty’s bank
  Liberty has One of the industry’s most flexible billing applications
       Paper bill or electronic file
       Data formats are non-proprietary and customizable
       No reliance on Social Security Number
  Liberty handles all service and coverage questions
  Higher participation = successful value added benefit


Auto & Home Voluntary Benefits
A track record of customer satisfaction.

        98% of policyholders intend to repurchase

        97% of policyholders would recommend us to a friend

        90% overall satisfaction with Liberty Mutual

        Local sales reps draw 96% satisfaction rate from
         customers


Based upon a survey of customers participating in Liberty
Mutual’s AUTO & HOME Voluntary Benefits program.




Auto & Home Voluntary Benefits
Personal Attention

    Your employees manage their insurance
    needs on their own time
                 On-site sales presence
                 350 local offices
                 Over 1,900 local field sales representatives
                 2 call centers
                 Customized client website




Auto & Home Voluntary Benefits
Engaging employees
                         and bringing safety to life.

                Educational seminars*
                         –      Auto Insurance
                         –      Homeowners Insurance
                         –      Safe Driving
                         –      Gas Savings
                         –      Energy Efficiency
                         –      Online Safety
                         –      Identity Theft


* Not available in all states




Auto & Home Voluntary Benefits
Engaging employees
              and bringing safety to life.


         Onsite Events
              –   Bike Safety Training
              –   Fingerprinting – Child Identification
              –   Seatbelt Education
              –   SADD/Teen Driving
              –   Safelite AutoGlass VIN Etching Event
              –   Fire Safety
              –   McGruff the Crime Dog




Auto & Home Voluntary Benefits
We’re available for your employees –
before and after a loss.




 Auto & Home Voluntary Benefits
                                       16
Ongoing Policy Assistance.

         For any questions surrounding enrollment, changes to
           existing policies or policy coverages and rates:


         Extended customer service hours
              – Monday – Friday: 7:00 a.m. – 1:00 a.m. EST
              – Saturday: 7:00 a.m. – 11:30 p.m. EST
              – Sundays: 9:00 a.m. – 10:00 p.m. EST




Auto & Home Voluntary Benefits
If a claim should occur...


          24-Hour claims reporting
               – Phone or Internet options
          Prompt Appraisals and Estimates
          Over 1,500 Total Liberty Care Facilities
          24-Hour emergency repair for home customers
          Voluntary contractor network program*
          Voluntary personal contents replacement program


         *Available in most States




Auto & Home Voluntary Benefits
The Benefits of Choosing Liberty Mutual.

        Available Features                  Liberty Mutual
        New Car replacement                       
        Unlimited towing                          
        Unlimited rental                          
        Emergency roadside assistance             
        12-month rate guarantee                   
        Civil union treatment                     
        Accident forgiveness                      
        New customer accident forgiveness         




Auto & Home Voluntary Benefits
Proven Choice For Leading Companies




Auto & Home Voluntary Benefits
And its not just about the products and
                services…


“I’m always looking for ways to expand the offering that
we provide to our employees at Oracle. The Liberty
Mutual program has been an excellent addition and has
expanded the comprehensive offering that we provide.”

                  - Rhonda Davidson, Senior Benefits Manager, Oracle Corporation




Auto & Home Voluntary Benefits
None of the hassles. All of the benefits.
             Put Liberty Mutual’s Auto & Home Voluntary Benefit
               to work for your business – and your employees.
For more information please contact me!
Charles Busch
Sales Representative
Madison Wisconsin Office
Phone – 608-242-5665, Ext 56636
E-mail – Charles.Busch@LibertyMutual.Com




                    It’s one of the easiest business decisions you’ll ever make.


            Auto & Home Voluntary Benefits
                                                                                   22

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Gsp Employer Presentation

  • 1. Liberty Mutual Auto & Home Voluntary Benefits Presented By: Charles Busch Sales Representative Madison Wisconsin Office Phone – 608-242-5665, Ext 56636 E-mail – Charles.Busch@LibertyMutual.Com 1
  • 2. About Liberty Mutual  Private provider of personal automobile, homeowners, workers compensation, general liability, commercial auto, business property, group disability, life and international insurance products and services  Employs approximately 45,000 people in more than 900 offices throughout the world  $109.4 billion in consolidated assets and $31.1 billion in annual consolidated revenue as of 2009  Fortune 100 ranking  J.D. Power and Associates Call Center Certification  Products available in all 50 states  Headquartered in Boston Auto & Home Voluntary Benefits 2
  • 3. Experience the Best.  5th largest property and casualty insurer in the US  9th largest writer of personal lines insurance in the U.S.  14,000+ affinity relationships: employee voluntary benefits programs and alumni and professional association programs  Over 80% of all Liberty Mutual’s new personal insurance business comes from affinity groups.  Most sponsored auto and home voluntary benefit program in the country with more than 6,000 participating companies Auto & Home Voluntary Benefits
  • 4. A better way to buy insurance. A full Suite of insurance products your employees need …  Auto, Home, Condo, Renters  Personal Liability / Umbrella  Identity Fraud Expense  Watercraft  Motorcycle, Recreational Vehicles Auto & Home Voluntary Benefits
  • 5. A better way to buy insurance. …at a price they’ll really like Employees could save hundreds of dollars on their auto and home insurance with our exclusive group discount, as well as many other discounts Auto & Home Voluntary Benefits
  • 6. The right thing to do. With the right insurer. Benefits for you  No hassle  No direct costs  Support - Initial and Ongoing The result  Greater employee satisfaction that helps you attract and retain valuable employees  More time for you to focus on employee recruitment, retention, and development Auto & Home Voluntary Benefits
  • 7. Your success is our priority. Marketing support Whatever your participation goal, our marketing initiatives can help you reach it.  On-site representation  E-mail announcements and reminders  Co-branded website  Tele-enrollment meetings  Direct mail  Electronic ads  Newsletter content Auto & Home Voluntary Benefits
  • 8. Happy employees are better employees Auto & Home Voluntary Benefits 8
  • 9. Savings. Substantial discounts  Employer group discount  Home discounts  Auto discounts  Multi-policy discount Auto & Home Voluntary Benefits
  • 10. Convenience. In addition to simplifying the insurance process by offering 12-month policies with rate guarantees, we also offer: Easy to enroll & obtain a quote  Local agent  Onsite rep  Phone  Internet Convenient payment options  Payroll deduction  Electronic funds transfer (EFT)  Internet  Direct billing Auto & Home Voluntary Benefits
  • 11. Payroll Deduction  Convenient, value added option for your employees No down payment No billing fees No monthly checks to write  No cost to employer with little added administration Take requested deductions as part of regular payroll cycle Forward Liberty information on deductions taken Wire funds to Liberty’s bank  Liberty has One of the industry’s most flexible billing applications Paper bill or electronic file Data formats are non-proprietary and customizable No reliance on Social Security Number  Liberty handles all service and coverage questions  Higher participation = successful value added benefit Auto & Home Voluntary Benefits
  • 12. A track record of customer satisfaction.  98% of policyholders intend to repurchase  97% of policyholders would recommend us to a friend  90% overall satisfaction with Liberty Mutual  Local sales reps draw 96% satisfaction rate from customers Based upon a survey of customers participating in Liberty Mutual’s AUTO & HOME Voluntary Benefits program. Auto & Home Voluntary Benefits
  • 13. Personal Attention Your employees manage their insurance needs on their own time  On-site sales presence  350 local offices  Over 1,900 local field sales representatives  2 call centers  Customized client website Auto & Home Voluntary Benefits
  • 14. Engaging employees and bringing safety to life. Educational seminars* – Auto Insurance – Homeowners Insurance – Safe Driving – Gas Savings – Energy Efficiency – Online Safety – Identity Theft * Not available in all states Auto & Home Voluntary Benefits
  • 15. Engaging employees and bringing safety to life. Onsite Events – Bike Safety Training – Fingerprinting – Child Identification – Seatbelt Education – SADD/Teen Driving – Safelite AutoGlass VIN Etching Event – Fire Safety – McGruff the Crime Dog Auto & Home Voluntary Benefits
  • 16. We’re available for your employees – before and after a loss. Auto & Home Voluntary Benefits 16
  • 17. Ongoing Policy Assistance. For any questions surrounding enrollment, changes to existing policies or policy coverages and rates: Extended customer service hours – Monday – Friday: 7:00 a.m. – 1:00 a.m. EST – Saturday: 7:00 a.m. – 11:30 p.m. EST – Sundays: 9:00 a.m. – 10:00 p.m. EST Auto & Home Voluntary Benefits
  • 18. If a claim should occur...  24-Hour claims reporting – Phone or Internet options  Prompt Appraisals and Estimates  Over 1,500 Total Liberty Care Facilities  24-Hour emergency repair for home customers  Voluntary contractor network program*  Voluntary personal contents replacement program *Available in most States Auto & Home Voluntary Benefits
  • 19. The Benefits of Choosing Liberty Mutual. Available Features Liberty Mutual New Car replacement  Unlimited towing  Unlimited rental  Emergency roadside assistance  12-month rate guarantee  Civil union treatment  Accident forgiveness  New customer accident forgiveness  Auto & Home Voluntary Benefits
  • 20. Proven Choice For Leading Companies Auto & Home Voluntary Benefits
  • 21. And its not just about the products and services… “I’m always looking for ways to expand the offering that we provide to our employees at Oracle. The Liberty Mutual program has been an excellent addition and has expanded the comprehensive offering that we provide.” - Rhonda Davidson, Senior Benefits Manager, Oracle Corporation Auto & Home Voluntary Benefits
  • 22. None of the hassles. All of the benefits. Put Liberty Mutual’s Auto & Home Voluntary Benefit to work for your business – and your employees. For more information please contact me! Charles Busch Sales Representative Madison Wisconsin Office Phone – 608-242-5665, Ext 56636 E-mail – Charles.Busch@LibertyMutual.Com It’s one of the easiest business decisions you’ll ever make. Auto & Home Voluntary Benefits 22