Dave, I'm Afraid I have to Place you On Hold
-Robotics and IT Support.
You can't manage it until you measure it. This mantra has lead to an era of automation, self-service and consolidation. Doing more with less, doing less with less. The IT department is birthing out robots faster than an alien invasion. These robots are not the type we were told about in our childhood, these robots are here to take our jobs away.
While many herald the coming revolution in IT, we should stop and give pause to what we will do with the millions of displaced workers in 2020.
* Review a history in robotics that have displaced human jobs.
* Look forward at the trends in automation that are disrupting information technology and information systems.
* Discover the skills that will be desirable for knowledge workers as "automation" becomes commonplace.
* The five employees you meet in heaven, augmented, AI, Robot, human, post carbon
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