4. www.agilegurgaon.com
“A system must be managed. It will not manage itself. Left to themselves,
components become selfish, competitive, independent profit centers, and
thus destroy the system….
…. the secret is cooperation among the component systems toward the aim
of the Organization”
W. Edwards Deming
“If you get the Culture right, the other stuff will take care of itself.”
Tony Hsieh, CEO – Zappos.com
5. www.agilegurgaon.com
Culture eats Strategy for Breakfast Everyday !
“ If you do not manage culture, it manages you, and you may not even be
aware of the extent to which this is happening.” – Edgar Schein
7. www.agilegurgaon.com
What is Organizational Culture?
Influencing
Factors
A value system held by members of an organization that varies in every organization.
Attention to Detail
11. www.agilegurgaon.com
Challenges in Cultural Transformation?
Organizational Diversity
Same Organization
and
Same Country
Different
Organization
and
Same Country
Different
Organization
and
Different Country
Same Organization
And
Different Country
NationalDiversity
12. www.agilegurgaon.com
Common Traps
Agile
Myopia
Fall back to
Waterfall
Cultural
Conflicts Power
Distance
Individuals Vs
Team
Uncertainty
Avoidance
Long Term Vs
Short Term
Telling Agile
Doing Waterfall
Selecting limited
Agile Principles
Change in
Leadership
What’s your
Utilization index
I want
accelerated time
to market
Work on this US,
it’s top priority
13. www.agilegurgaon.com
Building a Good Culture
1
23
4
5
AS-IS Culture and
Expectation Setting
Recognition and Reward
Programs
Innovation and
Thoughtful approach
Encourage Agility
through SocializationValue interpersonal
relationships and Trust
14. www.agilegurgaon.com
Kotter Change Model – Transforming Organizations
Create a climate for an organizational change
1. Increase sense of Urgency
2. Build Guiding Teams
3. Get the vision right
Engaging & Enabling Organization
4. Communicate the Vision
5. Empower Action
6. Create Short Term wins
Implementing &
sustaining the change
7. Consolidate Gains
8. Anchor approaches in the
new culture
A complex system just like our Enterprise IT all alone will land up into massive destruction. What we really need is a good synergy and collaboration among the independent units to be able to all function together.
There are organizations which focuses only on outcome irrespective of people, team, innovation, processes etc
Management are more oriented towards people and decisions are taken accordingly
Organization emphasizes more on team rather than individuals and tasks are organized accordingly
Organization which promotes innovation and risk taking irrespective of proven frameworks in market
Organization which focuses on stability as compared to growth
Organizations which are competitive in nature and set aggressive goals for them
Organizations which pay lot of attention to analysis, precision and are data driven
More focus on utilization and other temporary goals
Pressure on team for benefits of Agile like early delivery
Changing interest of leadership
Use of Agile vocabulary to substitute waterfall work
Selected Agile principles, waterfall everywhere else
Change in leadership with different vision
Conflict in culture itself of different organization/country
Power Distance within the team
Behavior as individuals OR as a team
Uncertainty avoidance index to deal with ambiguities
Orientation for long term Vs short term
Focus on a desired goal exhibiting collective performance
Have positive synergy in the team, socialize with each and understand workplace, complementing skill set of each other
Having respect for each other, focus on individual as well as mutual goals, building trust and accountability as a team
Support innovation and thoughts for continuous learning
Rewards and recognition program to keep the motivation high
Kotter change model mentions about the phases of creating a change , engaging the organization to it and then further sustaining it.
It is even applicable when it comes about single team's Scrum & Agile adoption or when we are trying to scale it across multiple teams.
Vision –
Why is it required to develop Agile culture
Where are we heading with Agile
Ensure Right attitude team efficacy
Clear Purpose and benefit of what’s being done
Team
Reward system, career progression
Ensure Individual and mutual accountability
Continuous Learning Opportunities
Personality Development
Independence and flexibility
Handling conflicts efficiently
Leadership
Inspect and Craft appropriate Culture
Top level support to drive Agile top down
Motivate and Inspire team
Promote evaluation and reward system