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Then, Now & How
[now]
[how]

[then]

The Mobile imperative
Opportunities by geo
Action plan
Assigning budgets
Click on the now & next
[now]
4 reasons to
believe
Mobile is the only ubiquitous
communication channel

With a mobile penetration rate of
(everyone)

149%

there are

90m

mobile phone subscribers
To brands and marketers out there, if you
leave with one thought from today, it
should be this:

Mobile is the only
Omni-present
channel in the
consumer journey

Credit: WPP 2013
Mobile takes context into
account

Source: millennial media
Mobile advertising is
incredibly effective

Source: Dynamic Logic MarketNorms for Online, last 3 years through Q1/2012, N=2,211 campaigns, n=2,804,525 respondents; Dynamic
Logic’s AdIndex for Mobile Norms, data from last 3 years through Q1/2012, N=181 campaigns, n=127,191 respondents.
We’ve established that as a channel, mobile is ubiquitous, and the
opportunity is vast. And I think we can agree that it’s largely untapped
in a scalable and meaningful way

The challenge to brands, then, is “if
every Vietnamese citizen is
connected, what can brands do to
connect with them?”
[how]
Breaking the
opportunities down
&
Action plan
Vietnam is a dichotomous
market

70
million

Source: http://en.wikipedia.org/wiki/Vietnam

20
million

Credit: kaigakyoshite, Flickr
Corresponding strata of devices
Basic Content Consumption

High Content Consumption

Essential Tasks & Connectivity
Feature
Phones

Rural

$100
smartphones

Utility & Entertainment
High end
smartphones

Phablet

Tablets –
Low Cost & Prem.

Urban
Attends local
activation

Text
push

Enters competition:
Gives email

Young rural
males: hardest to
reach audience in
media
Shares with
his mates

Match email &
phone #
against social
Re-message on facebook database
(feature phone)
The value exchange
Mutually beneficial ecosystem

Entertainment

Offers, prizes
Drive trial &
penetration

advocacy

CRM
data
frequency
More relevant
communicatio
ns

Social currency

Content &
entertainment
The rural opportunity
70 million consumers

Legacy/featurephone is the
dominant platform

Limited data-points
for targeting
purposes – although
increasing
operator/publisher
tie-ups

Facebook for
feature phone +
CRM bridges Geo
divide and data
gaps
Sees offer
commercial on
TVC

Google’s HSBC,
lands on offer page
Download
s app

Card shark:
Credit-conscious
urban consumers
Advocates HSBC
to her friends

Location function
recommends local branch
– appointment made

Details
added to
lead-gen
database
Sees offer
commercial on
TVC

Google’s HSBC,
lands on offer page
Download
s app

Card shark:
Credit-conscious
urban consumers
Advocates HSBC
to her friends
Weather match
alerts her to gift

Details added
to lead-gen
database
Location function
recommends local branch
– appointment made
The Urban opportunity
20 million consumers

1/3 smartphone
penetration
80% projected by
2015
Source: Nielsen, wearesocial.net, IMC Institute, telecompaper.com,
reuters.com

High volume of
data-points for
targeting &
contextual
messaging
purposes

Rich formats and
apps bridge the
media channel gap
Action plan: Get your house in order
1. Open browser
2. Search for your
brand. Is it amongst
the top results
displayed?
3. Is your brand
amongst top organic
listings?
4. Is your brand site
optimized?
Action plan: Focus Effort
10
%

Emerging
Second Screen/AR

Evolved/Evolving

20%

Location/Rich/Apps

Getting house in order

70%

Site/Search/Social/SEO
Action plan: Budgeting
Budget for Mobile should be a function of the size of the
opportunity for your business & quality of your data!

Audience size
(Reach)
+
Time spent
+
Affinity

100% of
communications
innovation budget
10% of digital media
budget
let’s not lose sight of the fact that:

mobile is, by nature, a
communication platform, therefore
shouldn’t be a platform simply to
talk to consumers, but rather with
consumers
[then]
Let’s never forget:
Mobile devices and its application, or any
other great invention that will come along
later on, are no substitute for the content of
great conversation.
Why?
Great conversations satisfy the most
fundamental need when human being
exchange thoughts: It establishes that there
is a real understanding and real compassion
from the other human being.
Why?
Great conversations satisfy the most
fundamental need when human being
exchange thoughts: It establishes that there
is a real understanding and real compassion
from the other human being.
Whenever we can create and sustain
great conversations, we can establish

Omnipresence

Relevant

Intimate
Catching up on mobile marketing can
keep you from falling behind the trend
… but only by sustaining the right
conversations can you keep your brand
ahead of the game.
Thank You

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MMA 2013_Mobile then now how

  • 1.
  • 3. [now] [how] [then] The Mobile imperative Opportunities by geo Action plan Assigning budgets Click on the now & next
  • 5. Mobile is the only ubiquitous communication channel With a mobile penetration rate of (everyone) 149% there are 90m mobile phone subscribers
  • 6. To brands and marketers out there, if you leave with one thought from today, it should be this: Mobile is the only Omni-present channel in the consumer journey Credit: WPP 2013
  • 7. Mobile takes context into account Source: millennial media
  • 8. Mobile advertising is incredibly effective Source: Dynamic Logic MarketNorms for Online, last 3 years through Q1/2012, N=2,211 campaigns, n=2,804,525 respondents; Dynamic Logic’s AdIndex for Mobile Norms, data from last 3 years through Q1/2012, N=181 campaigns, n=127,191 respondents.
  • 9. We’ve established that as a channel, mobile is ubiquitous, and the opportunity is vast. And I think we can agree that it’s largely untapped in a scalable and meaningful way The challenge to brands, then, is “if every Vietnamese citizen is connected, what can brands do to connect with them?”
  • 11. Vietnam is a dichotomous market 70 million Source: http://en.wikipedia.org/wiki/Vietnam 20 million Credit: kaigakyoshite, Flickr
  • 12. Corresponding strata of devices Basic Content Consumption High Content Consumption Essential Tasks & Connectivity Feature Phones Rural $100 smartphones Utility & Entertainment High end smartphones Phablet Tablets – Low Cost & Prem. Urban
  • 13. Attends local activation Text push Enters competition: Gives email Young rural males: hardest to reach audience in media Shares with his mates Match email & phone # against social Re-message on facebook database (feature phone)
  • 14. The value exchange Mutually beneficial ecosystem Entertainment Offers, prizes Drive trial & penetration advocacy CRM data frequency More relevant communicatio ns Social currency Content & entertainment
  • 15. The rural opportunity 70 million consumers Legacy/featurephone is the dominant platform Limited data-points for targeting purposes – although increasing operator/publisher tie-ups Facebook for feature phone + CRM bridges Geo divide and data gaps
  • 16. Sees offer commercial on TVC Google’s HSBC, lands on offer page Download s app Card shark: Credit-conscious urban consumers Advocates HSBC to her friends Location function recommends local branch – appointment made Details added to lead-gen database
  • 17. Sees offer commercial on TVC Google’s HSBC, lands on offer page Download s app Card shark: Credit-conscious urban consumers Advocates HSBC to her friends Weather match alerts her to gift Details added to lead-gen database Location function recommends local branch – appointment made
  • 18. The Urban opportunity 20 million consumers 1/3 smartphone penetration 80% projected by 2015 Source: Nielsen, wearesocial.net, IMC Institute, telecompaper.com, reuters.com High volume of data-points for targeting & contextual messaging purposes Rich formats and apps bridge the media channel gap
  • 19. Action plan: Get your house in order 1. Open browser 2. Search for your brand. Is it amongst the top results displayed? 3. Is your brand amongst top organic listings? 4. Is your brand site optimized?
  • 20. Action plan: Focus Effort 10 % Emerging Second Screen/AR Evolved/Evolving 20% Location/Rich/Apps Getting house in order 70% Site/Search/Social/SEO
  • 21. Action plan: Budgeting Budget for Mobile should be a function of the size of the opportunity for your business & quality of your data! Audience size (Reach) + Time spent + Affinity 100% of communications innovation budget 10% of digital media budget
  • 22. let’s not lose sight of the fact that: mobile is, by nature, a communication platform, therefore shouldn’t be a platform simply to talk to consumers, but rather with consumers
  • 23.
  • 25. Let’s never forget: Mobile devices and its application, or any other great invention that will come along later on, are no substitute for the content of great conversation.
  • 26. Why? Great conversations satisfy the most fundamental need when human being exchange thoughts: It establishes that there is a real understanding and real compassion from the other human being.
  • 27. Why? Great conversations satisfy the most fundamental need when human being exchange thoughts: It establishes that there is a real understanding and real compassion from the other human being.
  • 28. Whenever we can create and sustain great conversations, we can establish Omnipresence Relevant Intimate
  • 29.
  • 30. Catching up on mobile marketing can keep you from falling behind the trend … but only by sustaining the right conversations can you keep your brand ahead of the game.