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Important Contacts
Important CBC Mortgage Agency Contacts
• Request your company account
executive’s information:
info@chenoafund.org
• Registering and locking loans, and
drawing initial and closing packages:
submissions@chenoafund.org
• Pricing: locks@chenoafund.org
• Underwriting:
scenariodesk@chenoafund.org
• Purchase clearing: reach out to your
assigned purchase clearing specialist
• To identify your specialist, refer to training
series “10–Purchase Clearing–Conditions
and Escalations”
• Collateral and shipping:
finaldocs@chenoafund.org
• Borrower payments:
servicing@chenoafund.org

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14.0 important contacts (v.8)

  • 2. Important CBC Mortgage Agency Contacts • Request your company account executive’s information: info@chenoafund.org • Registering and locking loans, and drawing initial and closing packages: submissions@chenoafund.org • Pricing: locks@chenoafund.org • Underwriting: scenariodesk@chenoafund.org • Purchase clearing: reach out to your assigned purchase clearing specialist • To identify your specialist, refer to training series “10–Purchase Clearing–Conditions and Escalations” • Collateral and shipping: finaldocs@chenoafund.org • Borrower payments: servicing@chenoafund.org