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1 of 12
CBCMA Training
Series
Topics
1 – All Chenoa Fund Programs Overview
Conventional / FHA
2 – How to Calculate AMI
3 – Pre-Registration: The 1003
Conventional / FHA
4 – Underwriting
5 – Lock Desk
6 – How to Lock a Loan
Conventional / FHA
7 – How to Secure DPA Approvals
8 – How to Draw Documents
9 – Purchase Clearing: Uploading
10 – Purchase Clearing: Conditions and
Escalations
11 – Final Documents
12 – Servicing
13 – Why Use Chenoa Fund
Conventional / FHA
• Our 2nd Mortgagee Clause is
CBC Mortgage Agency
ISAOA ATIMA
912 W. Baxter Dr.
Ste. 150
South Jordan, UT 84095
Note: This is only necessary for
amortized loans.
Address
Send Second Mortgage Payments: Amortized
Second Mortgage Payment
Address
Statebridge Company, LLC
6061 South Willow Drive
Suite 300
Greenwood Village, CO 80111
Send Second Mortgage Payments: Soft
Second Mortgage Payment
Address
CBC Mortgage Agency
Attn: Payment Processing
912 Baxter Dr, Suite 150
South Jordan, UT 84095
First Mortgage Payments
1st Mortgage Payment
Address
CBC Mortgage Agency
Attn: Payment Processing
912 Baxter Dr, Suite 150
South Jordan, UT 84095
• CBC Mortgage Agency (CBCMA) sells
first mortgages to investors following the
initial close
• CBCMA doesn’t always service first
mortgages
• Make sure your borrowers understand
that they may need to make payments
elsewhere either on or after the first
month
• Borrowers should expect to receive a
Goodbye Letter from CBC Mortgage
Agency when their first lien has been sold
Servicing Line
866-563-7572
Reminders
• First and second mortgage
payments are not
combined; please help
borrowers understand this
• Hours of Operation:
• 8:00 AM–6:00 PM MT
• Monday through Friday
Early Payment Default
• Early Payment Defaults
happen when one of the
first 6 payments due on the
mortgage note becomes
30+ calendar days
delinquent
• Delinquency is defined as
happening when a
payment is not received
on or before the due date
designated on the
mortgage note
Early Payment Default (cont.)
• If a mortgage is prepaid in
full, other than by a
refinancing, before the 8th
monthly payment following
the closing date, the seller
will
• Refund the premium paid
by the purchaser
(“premium” means the
amount paid by purchaser
that exceeds the principal
balance of the mortgage);
and
• Refund the amount of the
grant or gift (if a grant or
gift has been provided
through the purchaser)
Subordination Policy
• CBC Mortgage Agency accepts
subordination requests for
some programs, with the
following requirements and
restrictions:
• On loans closed prior to March
1st, 2018, we require a 13-
month waiting period policy
• ON loans closed after March
1st, 2018, we have a 36-month
waiting period policy
• To qualify, the loans must have
made either 13 or 36
payments on both the primary
and secondary loans with no
late payments
Subordination Policy (cont.)
• Payments may not be paid
forward; all payments must
have been made prior to
subordination approval (no
exceptions allowed)
• Soft seconds do not qualify for
subordinations; the note
dictates that a refinance of the
1st mortgage would trigger a
payoff of the 2nd mortgage
Subordination Policy (cont.)
• If a loan qualifies for
subordination, the following is
required
• The requesting party should
email a copy of the
subordination agreement to
servicing@chenoafund.org for
review and acceptance
• A $150 processing fee
(payable to CBCMA)
• A return shipping label
• A subordination document to
be executed
• All documents may not be
executed until we have verified
the payment as received

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12.0 Servicing (v9.2)

  • 2. Topics 1 – All Chenoa Fund Programs Overview Conventional / FHA 2 – How to Calculate AMI 3 – Pre-Registration: The 1003 Conventional / FHA 4 – Underwriting 5 – Lock Desk 6 – How to Lock a Loan Conventional / FHA 7 – How to Secure DPA Approvals 8 – How to Draw Documents 9 – Purchase Clearing: Uploading 10 – Purchase Clearing: Conditions and Escalations 11 – Final Documents 12 – Servicing 13 – Why Use Chenoa Fund Conventional / FHA
  • 3. • Our 2nd Mortgagee Clause is CBC Mortgage Agency ISAOA ATIMA 912 W. Baxter Dr. Ste. 150 South Jordan, UT 84095 Note: This is only necessary for amortized loans. Address
  • 4. Send Second Mortgage Payments: Amortized Second Mortgage Payment Address Statebridge Company, LLC 6061 South Willow Drive Suite 300 Greenwood Village, CO 80111
  • 5. Send Second Mortgage Payments: Soft Second Mortgage Payment Address CBC Mortgage Agency Attn: Payment Processing 912 Baxter Dr, Suite 150 South Jordan, UT 84095
  • 6. First Mortgage Payments 1st Mortgage Payment Address CBC Mortgage Agency Attn: Payment Processing 912 Baxter Dr, Suite 150 South Jordan, UT 84095 • CBC Mortgage Agency (CBCMA) sells first mortgages to investors following the initial close • CBCMA doesn’t always service first mortgages • Make sure your borrowers understand that they may need to make payments elsewhere either on or after the first month • Borrowers should expect to receive a Goodbye Letter from CBC Mortgage Agency when their first lien has been sold Servicing Line 866-563-7572
  • 7. Reminders • First and second mortgage payments are not combined; please help borrowers understand this • Hours of Operation: • 8:00 AM–6:00 PM MT • Monday through Friday
  • 8. Early Payment Default • Early Payment Defaults happen when one of the first 6 payments due on the mortgage note becomes 30+ calendar days delinquent • Delinquency is defined as happening when a payment is not received on or before the due date designated on the mortgage note
  • 9. Early Payment Default (cont.) • If a mortgage is prepaid in full, other than by a refinancing, before the 8th monthly payment following the closing date, the seller will • Refund the premium paid by the purchaser (“premium” means the amount paid by purchaser that exceeds the principal balance of the mortgage); and • Refund the amount of the grant or gift (if a grant or gift has been provided through the purchaser)
  • 10. Subordination Policy • CBC Mortgage Agency accepts subordination requests for some programs, with the following requirements and restrictions: • On loans closed prior to March 1st, 2018, we require a 13- month waiting period policy • ON loans closed after March 1st, 2018, we have a 36-month waiting period policy • To qualify, the loans must have made either 13 or 36 payments on both the primary and secondary loans with no late payments
  • 11. Subordination Policy (cont.) • Payments may not be paid forward; all payments must have been made prior to subordination approval (no exceptions allowed) • Soft seconds do not qualify for subordinations; the note dictates that a refinance of the 1st mortgage would trigger a payoff of the 2nd mortgage
  • 12. Subordination Policy (cont.) • If a loan qualifies for subordination, the following is required • The requesting party should email a copy of the subordination agreement to servicing@chenoafund.org for review and acceptance • A $150 processing fee (payable to CBCMA) • A return shipping label • A subordination document to be executed • All documents may not be executed until we have verified the payment as received