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In managing processes within organizations, what type(s) of methodology can be implemented in
order to become more efficient and cost effective? Please describe each methodology(s) briefly.
Solution
Knowledge management is the art of performing knowledge actions such as organizing,
blocking, filtering, storing gathering, sharing, disseminating and using knowledge objects such as
data, information, experiences, evaluations, insights, wisdom and initiatives. In general terms it
is the performance of knowledge actions on knowledge objects (Sivan, 2001) as shown in the
Figure 1.
Knowledge management = Knowledge Actions
Knowledge management = Knowledge Actions

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