The Internet of Things is a network of connected devices fast becoming pervasive. These devices are bringing fundamental changes in the way business is done today; along with organization's internal processes and its digital strategy. These changes have already spurred a new wave of innovation and efficiency. As the technology evolves, businesses should develop the ability to separate the true game changers from the hype and be prepared for a world where the number of things to be managed increases by an order of magnitude. This presentation introduces the capabilities and imperatives that organizations need to advance. Presented at Mobile World Congress 2015 by Simon Short.

1. Always On – Mobile First
Thousands of Employees,
Millions of Devices,
Billions of Things
Welcome to the Connected World

2. 2Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Digital Masters Are Leading
Source: Capgemini Consulting-MIT Analysis – Digital Transformation: A roadmap for billion-dollar organisations (c) 2012.
Transformation management intensity
Digitalintensity
Fashionistas Digital Masters
Beginners Conservatives
+26%-11%

3. 3Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
What The Digital Masters Are Doing With IoT
Low Maturity: <40% of firms provide IoT solutions that support the feature
High Maturity : >60% off firms provide IoT solutions that support the feature
Medium Maturity : 40-60% of firms provide IoT solutions that support the feature
Basic
Information
Support
(Alerts and Notifications)
Remote
Operability
Support
(Remote Control and
Configuration)
Performance
Improvement
Support
(Predictive Maintenance /
Productivity Enhancement
Insights)
Industrial
Manufacturing
Medical
Devices
Utilities
Auto
Manufacturing
Insurance
Home
Appliances
Pharmaceuticals
Industry
Group
Predictive maintenance
and productivity
enhancement insights
based on sensor data
Performance
Improvement
Support
Example:
GE applies advanced
analytics techniques to the
data collected from its
connected equipment to
improve machine utilization
and efficiency.
Ability to be controlled and
configured remotely
Remote Operability
Support
Example:
GM’s OnStar system
allows vehicle owners to
remotely lock and
unlock their car doors,
and flash the horn and
lights through a
smartphone app.
Delivery of alerts and
notifications on product
status
Basic Information
Support
Example:
Whirlpool’s smart appliances
notify users when a wash
cycle is complete or the
refrigerator door is open, via
a smartphone app.

4. 4Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
IoT Is The Logical Progression From Enterprise Mobility Management
Millions of Devices, Billions of Apps, Trillions of Things...
Reach
Richness
Internet
of
Things
Secure
Data
Management
Mobile
Applications
Management
Mobile
Device
Management

5. 5Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Have You Thought About The Security Implications?
Risk Analysis Secured Design Rigorous Testing Secured Coding Security Certification

6. 6Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
The Monetization Opportunity…
69% users concerned
that a connected appliance
could result in a data
breach1
1 fortinet, “Connected Home Survey”, 2014
2 Capgemini Consulting, “Internet of Things” Are Organization Ready for a
Multi-Trillion Dollar prize”, 2014
Only 13%
organizations offer
IoT solutions that
integrate with
third party
Products
and
services2
Monetization is held back by multiple
challenges
Need for
Innovative
Approach
Lack of
Established
Standards
Security and
Privacy Concerns
Key
Monetization
Challenges
Ecosystem
Building
Organizations
develop a
platform,
charging partners
and customers
Hardware
Premium
Organizations
charge a price-
premium for
connected
features
Service
Revenue
Organizations
generate
recurring
revenues through
monetized
services
Data Revenue
Organizations
make money by
selling data
extracted from
sensors
Complexity of IoT Monetization Model
RelationshipwithCustomer
Basic Advanced
TransactionalCollaborativeRelational
Hardware
Premium
Data
Revenue
Ecosystem
Building
Service
Revenue

7. 7Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Are You Ready To Realize Your IoT Potential?
Business
IT Infrastructure
Skill Sets
IoT Potential
Realized
Revise SLAs to meet customer need for
reduced response time
Base key decisions on facts and figures
Identify the commercial
model that makes sense
Revamp security and policies to
reflect new reality
Governance
Emphasize ease-of-use in IoT
solution design to overcome
barriers to adoption
Identify IoT sales
champions
Augment product
management capabilities
with services expertise
Drive partnerships across all layers
Connect IT systems in
different areas to provide
unified view
Shift from on-premises
infrastructure to cloud
Promote early
wins internally
Create
specialized teams
for IoT solution
support
Evaluate impact of technology
changes on business model

8. 8Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Thank You
Fernando Alvarez
Chief Digital Officer, Capgemini Consulting
digital.sales.global@capgemini.com

9. 9Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Thank You
Simon Short
DCX & Mobile Solutions Global Leader
digital.sales.global@capgemini.com

10. www.sogeti.com/mobility
www.capgemini.com/mobility
The information contained in this presentation is proprietary. Copyright © 2015 Capgemini and Sogeti. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
About Capgemini and Sogeti
With almost 145,000 people in over 40 countries, Capgemini is one of the world's foremost providers of
consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573
billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their
needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way
of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and
Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics,
Mobile, Cloud and Cyber Security. Sogeti brings together more than 20,000 professionals in 15 countries and has
a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of
Cap Gemini S.A., listed on the Paris Stock Exchange
Capgemini and Sogeti offer end-to-end Mobile Solutions for mobile strategy
and services as an Enterprise Mobility Orchestrator. Deploying a framework
of harmonized methods, accelerators and industrialized services, the
Enterprise Mobility Orchestrator services can help create, implement and
support an organization’s mobile strategy. To address all areas of a
business going mobile, the service portfolio covers: Strategy; Experience &
Design; Development; Testing; Security; and Managed Mobility. Together,
Capgemini and Sogeti have combined their extensive capabilities in
strategic consulting, technology excellence, industry solutions and global
delivery to help organizations optimize their mobile business potential.
Always On – Mobile First