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PRESENTATION2011 1 Latitudeafrica2011
TABLE OF CONTENTS OVERVIEW COMPANY PHILOSOPHIES TRAVEL SECURITY MANAGEMENT LATITUDE AFRICA COMMUNICATIONS L.A CORPORATE POLICY L.A SERVICES PERFORMANCE EVALUATION TRAVEL PROCEDURES HOW IS LA DIFFERENT TYPES OF LA ACCOUNTS CONCLUSION 2 Latitudeafrica2011
OVERVIEW Welcome to Latitude Africa Corporate Travel Services, we are a dynamic travel management company. Our aim is to provide complete travel and events solutions to busy professional organizations, large or small.  	We partner with airlines worldwide and have direct contact with some of the leading hotels in the world and have access to car hires services throughout the region. 	Our travel experts are on hand to offer their knowledge and expertise to guide you through the corporate world of travel and events.  	Latitude Africa Corporate Services look after you from the start of your enquiry through to the very end of your journey, providing you with 24 hour assistance and a dedicated contact. Our products and services are specifically tailored for business clients.         We take care of all your travel needs it's the little things that make a big difference!   3 Latitudeafrica2011
LATITUDE AFRICA’S PHILOSOPHY 4 Latitudeafrica2011
Latitudeafrica2011 5      WHAT ON EARTH DOES A CORPORATE TRAVEL MANAGER DO? Some companies may not have a corporate travel manager and some have entire teams that manage the corporate travel program. Regardless of size and structure, the typical corporate travel manager’s activities are usually similar across companies.  Here are some of the highlights: ,[object Object]
Reporting and Analysis:  Next to payroll and real estate, travel is often a significant expense to companies and most measure the spending behavior very closely. Your travel manager spends a good deal of time monitoring data related to purchasing, contract savings, policy adherence and program performance to start.  Then, they spend even more time creating context and analysis for their senior leadership.
Duty of Care:  If you travel for business, your employer has a duty to ensure you are safe.  Most travelers are not aware that corporate programs have tools that track itineraries so that they are accessible in the event of an emergency.  Your travel manager is monitoring these tools and is a key player in most corporate protocols related to disaster recovery.  Most travel managers are acutely aware of geo-political events, major market disruptions, aircraft/hotel/rail incidents etc and have detailed plans on how to handle each.
Customer Care: Involved in resolving specific issues for travelers–which may involve negotiation when resolution costs are high. Sometimes a corporate travel manager is simply calling an airline representative to “make something happen” for a VIP traveler.  Oftentimes, the corporate travel manager is interacting with you, the business traveler, answering a question or connecting you to the right information.,[object Object]
Meet clients
Host events,
Manage projects
Oversee operationCIVIL DISORDER INSURGENCY COUPS D’ ETAT K&R MUGGING ASSAULTS DISEASE HOTEL BURGLARY LOST TRAVEL DOCS And key personnel need to: ,[object Object]
Station
Travel
Spend time in overseas destinations. TYPHOONS TRAVEL DELAY
Latitudeafrica2011 7 WHY MANAGE TRAVEL RISKS?
Latitudeafrica2011 8 WAYS TO MANAGE TRAVEL RISK Corporate Travel Policy ,[object Object]
Defines who can travel, how to book & approval process
Defines risk restrictions, non-compliance consequences, training requirements, travel & risk monitoring & communication tools, preferred airlines & hotels, ground transport, etc.Business Travel Insurance ,[object Object]
Protects company from economic impact
Quantify travel program – how many travellers/expats, travel frequency, what high risk destinations, vehicle use, etc.
Identifies risk, drives insurance premiums & helps to formulate travel policies,[object Object]
Latitudeafrica2011 10 Traveller’s Particulars Travellers (or arrangers) must pass following info to the travel agent
CORPORATE TRAVEL SERVICES Our Corporate Travel Service will bring ease to any company booking overseas business trips. We understand the importance of your time and we take care of the arrangements for you.  We provide you with your own dedicated contact who will be on hand to assist with your travel plans 24 hours a day 7 days a week. In our Mombasa and Nairobi offices.  Our highly experienced advisors will not only look after you, they will share with you their knowledge and travel experiences, making recommendations and suggestions, leaving you with piece of mind that you are in the hands of a professional. Working with so many suppliers and travel partners you can rely on us to deliver cost-effective travel solutions. Whatever your corporate travel needs we deliver them with integrity and understanding, we look after our clients and recognize their needs, offering the very best in customer care.  11 Latitudeafrica2011
BALANCING FUNDAMENTALS ,[object Object]

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Latitude Africa

  • 2. TABLE OF CONTENTS OVERVIEW COMPANY PHILOSOPHIES TRAVEL SECURITY MANAGEMENT LATITUDE AFRICA COMMUNICATIONS L.A CORPORATE POLICY L.A SERVICES PERFORMANCE EVALUATION TRAVEL PROCEDURES HOW IS LA DIFFERENT TYPES OF LA ACCOUNTS CONCLUSION 2 Latitudeafrica2011
  • 3. OVERVIEW Welcome to Latitude Africa Corporate Travel Services, we are a dynamic travel management company. Our aim is to provide complete travel and events solutions to busy professional organizations, large or small.  We partner with airlines worldwide and have direct contact with some of the leading hotels in the world and have access to car hires services throughout the region. Our travel experts are on hand to offer their knowledge and expertise to guide you through the corporate world of travel and events.  Latitude Africa Corporate Services look after you from the start of your enquiry through to the very end of your journey, providing you with 24 hour assistance and a dedicated contact. Our products and services are specifically tailored for business clients.   We take care of all your travel needs it's the little things that make a big difference!   3 Latitudeafrica2011
  • 4. LATITUDE AFRICA’S PHILOSOPHY 4 Latitudeafrica2011
  • 5.
  • 6. Reporting and Analysis:  Next to payroll and real estate, travel is often a significant expense to companies and most measure the spending behavior very closely. Your travel manager spends a good deal of time monitoring data related to purchasing, contract savings, policy adherence and program performance to start.  Then, they spend even more time creating context and analysis for their senior leadership.
  • 7. Duty of Care:  If you travel for business, your employer has a duty to ensure you are safe.  Most travelers are not aware that corporate programs have tools that track itineraries so that they are accessible in the event of an emergency.  Your travel manager is monitoring these tools and is a key player in most corporate protocols related to disaster recovery.  Most travel managers are acutely aware of geo-political events, major market disruptions, aircraft/hotel/rail incidents etc and have detailed plans on how to handle each.
  • 8.
  • 12.
  • 15. Spend time in overseas destinations. TYPHOONS TRAVEL DELAY
  • 16. Latitudeafrica2011 7 WHY MANAGE TRAVEL RISKS?
  • 17.
  • 18. Defines who can travel, how to book & approval process
  • 19.
  • 20. Protects company from economic impact
  • 21. Quantify travel program – how many travellers/expats, travel frequency, what high risk destinations, vehicle use, etc.
  • 22.
  • 23. Latitudeafrica2011 10 Traveller’s Particulars Travellers (or arrangers) must pass following info to the travel agent
  • 24. CORPORATE TRAVEL SERVICES Our Corporate Travel Service will bring ease to any company booking overseas business trips. We understand the importance of your time and we take care of the arrangements for you.  We provide you with your own dedicated contact who will be on hand to assist with your travel plans 24 hours a day 7 days a week. In our Mombasa and Nairobi offices. Our highly experienced advisors will not only look after you, they will share with you their knowledge and travel experiences, making recommendations and suggestions, leaving you with piece of mind that you are in the hands of a professional. Working with so many suppliers and travel partners you can rely on us to deliver cost-effective travel solutions. Whatever your corporate travel needs we deliver them with integrity and understanding, we look after our clients and recognize their needs, offering the very best in customer care.  11 Latitudeafrica2011
  • 25.
  • 31.
  • 35. Social Media platforms i.e. Facebook , LinkedIn, Skype , Gtalk etc
  • 36.
  • 37.
  • 38.
  • 39. “one stop” meeting & conferences with full knowledge of your companies' needs and corporate culture to ensure successful execution of corporate functions.
  • 40. 24 hour support to provide emergency assistance and last minute changes and reservations.
  • 41. Computer maintained customer profiles and all their details.
  • 42.
  • 43. Contd. TRAVEL SERVICES VISA-latitude Africa will aid in Travel visa acquisition, this is subject to embassies regulations, thus will not bear any responsibilities for denied issuance. Provision of regular updates on visa requirements and all necessary documents requested by consulates as soon as they become available. Pre-booking qualification to help choose the best suitable itinerary for tour holiday. Personal itinerary planning and customized vacation planning. Tailor-made itineraries for groups and individuals to meet your interests and budget. Domestic and International travel arrangements for hotels , transport , sightseeing ,restaurant guide and tour arrangements and conference planning. Latitudeafrica2011 17
  • 44.
  • 45. 24/7 emergency reach out system
  • 46. Personalized services to accommodate each client.
  • 47. Treats the personal leisure travelers needs with white gloves.
  • 48. Offers more travel budget than before.
  • 50.
  • 51. TYPES OF ACCOUNTS HANDLED 20 Latitudeafrica2011
  • 52. COST SAVINGS 21 Latitudeafrica2011
  • 53.
  • 55. Business & Tourist Visa Support
  • 56. End to End Travel services
  • 57. MICE (Meetings, Incentives, Conferences & Events)LEISURE TRAVEL Last - Minute Travel Arrangements Travel Insurance Services Exceptional Vacation Values Quality Suppliers Currency Exchange Group Discount Travel Weddings and Honeymoon Arrangements 22 Latitudeafrica2011
  • 59. In your evaluation, we ask that you consider the following: Our knowledge and experience in the travel and hospitality industry. 50% of our clients are repeat clients and referrals. Young dynamic professionals with undying passion to stimulate business growth and trust. Professional, proactive, personalized service Operational expertise and technical resources, which provide added value through comprehensive traveler services and flexible operational configuration options that will best suit your corporation . Pride in our long term customer partnerships. On behalf of all the associates, employees and senior management at Latitude Africa, we commit our personnel, financial and technological resources to building a mutually beneficial and successful travel partnership. Latitudeafrica2011 24
  • 60. THANK YOU FOR YOUR TIME! CONTACT US: 25 Latitudeafrica2011