1. Organizational
Future
Alignment of services with goals and objectives

2. Mission/Vision

3. Driving Factors
• Align vision and services
• Adjust to the changing landscape
• Redundancy and backup
• Stronger more personalized service
• Provide more opportunities for advancement

4. Timeline
• When – will probably take 6 mo or a year to flesh out needs,
job descriptions, align skills, etc.
• Office remodel – conversations will occur immediately so we
can get a cost estimate for resource planning.

5. Suggestions

6. Proposed Quadrants
Alumni and College and
Student Department
Services Support
Systems and Internal
Data Support

7. Alumni and Student Services
• Frosh Registration
Alumni and College • Transfer Evaluation
Student and
Services Dept
• Records
Support • MyMAP/Registration
Systems • Imaging/Data Processing
Internal
and
Support
• Petitions
Data

8. College and Dept Support
• Graduation Services
• Catalog/Curriculum
College and
Alumni
Department • Class Scheduling
and
Student
Support • Processional/
Services Commencement
Systems • Initial Form
Internal
and Review/Intake (e.g.,
Support
Data
Grade Changes, etc)

9. Internal Support
• Policies and procedures
• Business Continuity
Alumni College • Training and Certification
and and
Student Dept
• Outreach programs
Services Support • Internal Communications
Systems • Web Content
and Internal • Assessment
Data Support • System business rules
documentation
• Staff Meetings
• Divisional collaboration

10. Systems and Data
• Enterprise Business
requirement development
Alumni College • Internal systems
and and
Student Dept development
Services Support • Web infrastructure
• Reports/BI
Internal
Systems Support • STP management
and Data • SAAS/IT liaison
• Business Process Mapping
• Dashboards

11. Overview
• Frosh Registration • Graduation Services
• Transfer Evaluation • Catalog/Curriculum
• Records • Class Scheduling
• MyMAP/Registration • Processional/Commencement
• Imaging/Data Processing • Initial Form Review/Intake
• Petitions (e.g., Grade Changes, etc)
Alumni College
and and
Student Dept
Services Support
Systems
Internal
• and
Enterprise Business Support • Policies and procedures
Data
Requirement Development • Business Continuity
• Internal systems • Training and Certification
development • Outreach programs
• Web infrastructure • Internal Communications
• Reports/BI • Web Content
• STP management • Assessment
• SAAS/IT liaison • System business rules
• Business Process Mapping documentation
• Dashboards • Staff Meetings
• Divisional collaboration

12. Registrars
• AIM Access
• NCAA Eligibility
• FERPA
• Budgets