6. Our users are our highest priority.
We understand our customers’ challenges.
We’re committed to improving our products.
Our core values
For over 40 years
Slide 1—IntroAt Esri, we want to make a difference in the world, and we believe geography is vital to addressing the complex problems facing the world today. A geographic information system, or GIS, enables you to capture, analyze, and present all forms of geographically referenced information. This data is visualized and interpreted through maps, reports, and charts that reveal relationships, patterns, and trends. In short, GIS is a system for understanding ourselves and the world around us.G58427v1.1, April 23, 2013
Slide 2—What we doFounded in 1969, Esri has grown from a small research group focused on project work to a large global company with over 350,000 user organizations worldwide. Esri develops GIS software, focusing on growing GIS and its applications and providing education, support, and services.
Slide 2—What we do (Alternate/Additional slide if desired)Founded in 1969, Esri has grown from a small research group focused on project work to a large global company with over 350,000 user organizations worldwide. Esri develops GIS software, focusing on growing GIS and its applications and providing education, support, and services.
Slide 2—What we do (Alternate/Additional slide if desired)Jack Dangermond is the founder and president of Esri. He is recognized as a pioneer in spatial analysis methods as well as one of the most influential people in GIS. He actively manages Esri and is closely connected to projects, clients, and company vision. Jack is also involved in national and global initiatives to facilitate standards for data access and sharing across agencies and organizations. He is personally committed to applying GIS methods for environmental stewardship and sustainable communities.
Slide 3—Our Users Esri users are found in many different markets including local government, natural resources, health and human services, utilities, and defense. They use GIS to analyze complex situations, visualize problems, and create plans and solutions. They are also increasing efficiency, reducing costs, and helping people make faster and better decisions. GIS improves the processes of communication and collaboration for better coordination across organizations. These hundreds of thousands of individual GIS efforts contribute toward better management of our planet.
Slide 4—Our core valuesFor over 40 years we have remained committed to our core values and priorities: Our users’ work, accomplishments, and productivity are important to us. We develop consultative relationships with them so that our products and services reflect what they need and want. We understand the markets in which our users apply GIS. We hire people who have faced the same challenges working in the same fields. We have considerable institutional knowledge of working GIS implementations, and actively share our knowledge with our users through every form of communication. We’re committed to improving our products by investing in high-quality engineering. Our staff is well versed in the complexities of geographic data capture, data storage and management, spatial analysis, and visualization.
Slide 5—StabilityCarefully managed growth and zero debt give Esri stability that is uncommon in today's highly volatile business world. Private ownership means no stockholders forcing short-term decisions at the expense of long-term objectives. This allows us to truly put our customers first.
Slide 6—Support and TrainingOur relationship with our users doesn’t end when a product is sold. Esri provides comprehensive lifecycle support to help customers be successful in their use of GIS. As software is developed, Esri teams concurrently create documentation, technical support, training, educational resources, and implementation services. All Esri training courses are designed to teach knowledge and skills that can be immediately applied. We continually evaluate and adopt new training innovations to help GIS professionals learn in creative and cost-effective ways.
Slide 7—ServicesThe Esri Professional Services Division has effectively collaborated with government, commercial, and other organizations to implement innovative GIS solutions. The Division offers project, implementation, and industry-focused services that include knowledge transfer to help users deploy GIS on their own, customization of off-the-shelf GIS software, and delivery of ready-to-use enterprise systems.
Slide 8—PartnersThe Esri Partner Network makes GIS more widely accessible. We select and nurture organizations that share our values and build solutions that meet our customers’ specific needs. We also work with core technology providers such as Microsoft, IBM, SAP, and Amazon Web Services to ensure product compatibility and explore new technologies.
Slide 9—We’re a global companyThere are more than 80 Esri distributors worldwide serving local customers and partners. In addition to selling software, they provide technical support, consulting services, training, user conferences, and so on.
Slide 10—Giving backNon-profit organizations are making huge strides in addressing global issues, particularly in the fields of conservation, sustainable development, and humanitarian affairs. We support them with GIS software, data, and solutions to help them be successful through the Esri Non-profit Organizations Program. Also, following a disaster, the Esri Disaster Response Program provides software, data coordination, technical support, and other GIS assistance to any affected organization.Esri has long supported the widespread use of GIS in classrooms and research labs around the world. We offer software at deep discounts and actively help local, regional, and global organizations create GIS education programs. Students and faculty alike use GIS to build knowledge and solve problems in over a hundred different fields.
