1. Brent Wattson
1873 Veteran Avenue, Apt. 2, Los Angeles, CA 90025
Phone: (323) 536-3018 E-Mail: BWattson@lion.lmu.edu
Experience
IT Support Services, Loyola Marymount University, CA August 2014- Present
Field Technician
Assisted professors, students and faculty with A/V, computer, and networking issues in a timely and professional manner.
Extensive knowledge of computer hardware installation and repair
Adept with troubleshooting software/hardware issues and providing detailed, accurate steps for resolving them
Nékter Juice Bar, Corona del Mar, CA June 2013- August 2013
Shift Lead
Working in a very fast paced environment that requires endurance and attention to detail while providing customers with a
consistent and quality product.
Balanced cash drawers
Oversaw inventory control
Memorized all aspects of POS system
Facilitated new hire training
Johnny’s Real New York Pizza at The Bluffs, Newport Beach, CA April 2013- June 2013
General Manager
Organized and facilitated in the opening of a new location. I also setup online ordering, website layout and content, and
managed the advanced, managerial POS duties.
Instructed staff members in proper health and safety practices
Coordinated inventory management between two locations
Supervised 30 staff members between two locations on quality control and customer service
Evaluated employee performance and made necessary adjustments
Johnny’s Real New York Pizza, Corona del Mar, CA January 2012- June 2013
General Manager
Facilitated in the overhaul and complete installation of security cameras, POS system, and Internet networking. Worked with
the general manager to increase sales, improve customer relations and quality of service.
Developed and incorporated customer rewards system
Developed more efficient inventory management system
Coordinated and delegated opening and closing duties
Education
Loyola Marymount University; Los Angeles, CA May 2016
Bachelor of Science in Computer Science