1. ROI VINCENT B GUIA
093 Brgy San Cristobal San Pablo City
09365722738
roi_guia02@yahoo.com
______________________________________________________________________________
OBJECTIVES
To work in a company where I could apply my knowledge and develop my personality as
a career person while utilizing my skills for the benefits of the company
Skilled in providing effective technical support in hardware and software issues
including diagnosis and troubleshooting
Both independent and team worker, as required.
Ability to multi-task and prioritize effectively.
Poised and patient when dealing with clients
Hands-on experience in creating user accounts; including user rights, security and
groups creation
Knowledgeable in video and photo editing
WORKING EXPERIENCE
IT Staff
I.T Department
Fujitsu Die-Tech Corporation of the Philippines
Laguna Technopark, Biñan, Laguna, Philippines
September 29, 2015– March 1, 2016
Duties and Responsibilities:
Delivering service and support to employees using remote desktop application
Interacting with employees to provide and process information in response to
inquiries, concerns, and requests
Resolving technical hardware and software issues involving system and network
problems and more
Managing computer, printer, IP phone setup and deployment for new employees
Setting up new users' accounts and email
Installing, testing and configuring new peripheral equipment and software
Maintaining inventory of all equipment, software and software licenses
2. Assigning users and computers to proper groups in Active Directory
Configuring and maintenance of Fujitsu Tablet PC for the production use.
Monitoring and updating anti-virus software
EDUCATIONAL ATTAINMENT
Tertiary : Laguna State Polytechnic University
Brgy. Del Remedio San Pablo City
Bachelor of Science in Information Technology
2011- 2015
Secondary : Col Lauro D Dizon Memorial National Highschool
Mabini Ext. San Pablo Ciy Laguna
2007- 2011
Primary : PlacidoEscudero Memorial School Center
Brgy. Sta Elena San Pablo City
2001- 2007
SEMINARS AND TRAININGS ATTENDED
Competent in Computer Hardware Servicing- NC2
Tesda (STI San Pablo)
November 15, 2014
Internship
Junior Technical Assistant
On The Job Training Shindengen Philippines Corporation (SDP)
Carmelray Industrial Park Canlubang Laguna
November 2014- March 2015
9th
and 10th
Y4IT (Philippine Youth Congress on Information Technology)
University of the Philippine, Diliman Quezon Ciy
September 23,2011 and September 13, 2012
12th
Y4IT (Philippine Youth Congress on Information Technology)
SMX Convention Center, Pasay City
September 14, 2014
3. PERSONAL INFORMATION
Age : 21
Date of Birth : January 2, 1995
Gender : Male
Civil Status : Single
Height : 5’5”
Weight : 70 kg.
Nationality : Filipino
Religion : Catholic
CHARACTER REFERENCES
Neirro C. Ilagan
IT Professor
Laguna State Polytechnic University- SPCC
0929-826-2691
Mr. Eric John Calimlim
IT Administrator
Shindengen Philippines Corporation, Calmelray Industrial Park 1
0999-4046-937
Ms. Diana Dela Cruz
IT Supervisor
Fujitsu Die-Tech Corporation of the Philippines
0917-804-9012
I hereby certify that the above information is true and correct according to my knowledge and
belief.