Successfully reported this slideshow.
Your SlideShare is downloading. ×

Getting the Most from Wikis, Blogs, and Other Collaborative Tools

Upcoming SlideShare
Priamry data type
Priamry data type
Loading in …3

Check these out next

1 of 31 Ad

More Related Content

Similar to Getting the Most from Wikis, Blogs, and Other Collaborative Tools (20)


Recently uploaded (20)

Getting the Most from Wikis, Blogs, and Other Collaborative Tools

  1. 1. Getting the Most from Wikis, Blogs, and Other Collaborative Tools Brenda P. Huettner
  2. 2. Poll 2
  3. 3. Culture  15-20% above the waterline (immediately obvious)  About 5% at the waterline (apparent after some thought)  70-80% below the waterline (below conscious awareness)
  4. 4. Logistics “Logistics is the management of the flow of the goods and services between the point of origin and the point of consumption in order to meet the requirements of customers.” Logistics. (2011, February 13). In Wikipedia, The Free Encyclopedia. Retrieved February 13, 20011, from
  5. 5. Communication
  6. 6. Start with the Tasks 6
  7. 7. Start with the Tasks 7
  8. 8. Start with the Tasks 8
  9. 9. Start with the Tasks 9
  10. 10. Email Lists 10
  11. 11. Email Lists 11 Collaboration Workshop
  12. 12. Message boards/forums 12 Collaboration Workshop
  13. 13. Blogs 13
  14. 14. Blogs 14
  15. 15. Microblogs 15
  16. 16. Microblogs 16
  17. 17. RSS 17
  18. 18. RSS 18 Managing Virtual Teams
  19. 19. Wikis 19
  20. 20. Wikis 20
  21. 21. Wikis 21
  22. 22. Web pages 22
  23. 23. Web pages 23 Collaboration Workshop
  24. 24. Web pages 24
  25. 25. Meeting Software 25
  26. 26. Meeting Software 26
  27. 27. Shared Software 27
  28. 28. Shared Tools 28
  29. 29. Old School Tools 29
  30. 30. Make Allowances! 30
  31. 31. Comments, suggestions, questions? Brenda Huettner P-N Designs, Inc. 31

Editor's Notes

  • Poll the participants
    Collaboration and community
    What do you really need?
    Understanding available tools
    Choosing the right tools for your project
  • What blogs, web sites, discussion forums, chat, wikis you visit?
    Use web-based communication tools to manage projects, people, clients?
    What for? (collaboration, knowledge management, internal/external communication, training?)
    Any experience using web-based collaborative tools across cultures?
    We should have lists of our own favorites available here. Maybe make each of these bullets their own slide, with our answers displayed as secondary bullets after the attendees answer?
  • Coordinating Communication
    Organizing activities and work
    Tracking issues and opportunities
    Planning infrastructure
  • 70% of information exchanged is nonverbal
    Noise-to-signal ratio
    Feedback loop
    Escalation path
    Open and honest discussion
  • Weaknesses
    Typically one writer with people posting comments (is this a strength or weakness?)
    Quality of the postings varies. Quantity overwhelms
    Focusing the conversation – adding barriers including registration
    Managing bad manners and nuisances – “I reserve the right to delete any post for any reason”
    Hubris vs. collaboration
  • Actual feed as automatically generated
  • Same entry in a feed reader
  • Weaknesses
    Limited editing interface and format; Inconsistent editing standards
    Open to anyone within the domain served by the wiki
    - Many are not sufficiently bold to take the first step toward changing someone else’s creation
    - Some are destructive or nuisances
    Invites all users to edit any page; to create new pages using any Web browser
    Promotes meaningful topic associations; page linking is intuitive – shows whether target page exists
    Involves visitor in ongoing creation
    “The simplest online database that could possibly work”
  • Technology can be tricky
    Build in time for testing
    Have a backup plan
    Don’t forget the “human” factor
    Allow time for people to get used to new technology
    Be aware of time zones
    Check for local and regional holidays