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Marina Ibrahim
Enterprise & Marketing Coach & Trainer
iStart
Business Course
Marina Ibrahim
Enterprise & Marketing Coach & Trainer
Your Trainer
— Multi-linguist, Multi-entrepreneur, Marketing
Coach & Trainer
— www.bizz-buzz.co.uk
— www.cooking-like-cleopatra.com
— Moved from Germany to UK in 2002
— Background in Marketing, Creative &
Digital Media, Enterprise Coaching &
Business Mentoring, International,
Intercultural Training
— (Mentor: Branding, Niching, Marketing &
Sales, Training, International, DISC Profiling)
— Supporting my clients to run their business
sustainably and successfully
2015/2016 WiRE iStart 2
Aims & Objectives
1. You & Your business
2. Understand your Values and what motivates you
3. Get legal, insured & (intellectually) protected
4. Gauge your knowledge and expand your development
areas
5. Your products & services, your customers, marketing, money
& sales, IT & Productivity
6. Formulate your entrepreneurial journey (business plan)
7. Action Plan to follow up with your enterprise mentor
2015/2016 WiRE iStart 3
i-Start Content
2015/2016 WiRE iStart 4
1. YOU & YOUR BUSINESS (YOUR VISION, VALUES, PURPOSE, SWOT)
2. COMPLY, GET LEGAL & INSURED (Companies House, HRMC, Tax, IP,
Insurance)
3. YOUR WEBSITE
4. IT &PRODUCTIVITY
5. MONEY & FINANCES
6. MARKETING Strategy (SELLING, PITCHING, PRESENTING, NETWORKING)
7. ONLINE MARKETING Strategy (Blogging, Email, LinkedIn, Instagram,
Facebook, Twitter, Pinterest, YouTube)
iStart Enterprise Wheel
2015/2016 WiRE iStart 5
Mark out of 10: How much you know and how you
are about each topic to take action, start your
business 0 = no idea (in the hub) / 10 = highest mark,
(outer rim)
1. You & Your Business
2. Plan, Comply, Be Legal & Insured
3. Money & Finance
4. IT & Productivity Tools for Start-ups
5. Marketing Strategy
6. Your Website
7. Online Marketing
iStart Enterprise Wheel
2015/2016 WiRE iStart 6
Mark out of 10: How much you know and how you
are about each topic to take action, start your
business 0 = no idea (in the hub) / 10 = highest mark,
(outer rim)
1. You & Your Business
2. Plan, Comply, Be Legal & Insured
3. Money & Finance
4. IT & Productivity Tools for Start-ups
5. Marketing Strategy
6. Your Website
7. Online Marketing
Sales
1.You & Your
Business
2.Plan, Comply, Be
Legal & Insured
3.Money &
Finance
iStart Enterprise Wheel
2015/2016 WiRE iStart 7
Mark out of 10: How much you know and how you
are about each topic to take action, start your
business 0 = no idea (in the hub) / 10 = highest mark,
(outer rim)
1. You & Your Business
2. Plan, Comply, Be Legal & Insured
3. Money & Finance
4. IT & Productivity Tools for Start-ups
5. Marketing Strategy
6. Your Website
7. Online Marketing
1. You &
Your
Business
2. Plan,
Comply, Be
Legal &
Insured
3. Money &
Finance
4. IT &
Productivity
Tools
5.
Marketing
Strategy
6. Your
Website
7. Online
Marketing
2015/2016 WiRE iStart 8
Why Entrepreneurs Fail – 9 Killer Mistakes
1. Wrong Choice of Business
(lack of research, no demand, no niche, too much
competition)
2. No business plan
(FAIL TO PLAN = PLAN TO FAIL)
3. Lack of adequate
experience
(lack of business or niche experience, finance, marketing,
selling, )
2015/2016 WiRE iStart 9
Why Entrepreneurs Fail – 9 Killer Mistakes
4. Lack of Passion
(Passion makes you succeed and go on when all seems
lost. Without passion entrepreneurial journey fails.)
5. Many businesses at the
same time
(inability to focus leads to failure)
6. Competition
(trying to compete in a saturated market is a huge
challenge, it needs money and expertise)
7. Poor Customer Service
(It take years to build trust and reputation and a seconds to
destroy it.)
8. No Mentors or Advisors
(Avoid going it all alone! Seek for help and advice and an
objective pair of eyes and ears)
9. Charging too little
(Price is not the only way to compete!)
1. EXERCISE:
Why do you want to start a Business?
2015/2016 WiRE iStart 10
Why do you want to start a Business?
Every business has 3 purposes
1. Meet your customers’ needs, wants and desires
2. Meet your needs, wants and desires
3. Meet your and your customer needs profitably
2015/2016 WiRE iStart 11
Why do you want to start a
Business?
1. What is my passion/skill/experience/hobby or craft
2. Is there a gap in the market: location, luxury or love
that you could improve?
3. What are your products / services
• What is it you are offering
• Who do you offer it to
• At what price?
4. Your Business Name
2015/2016 WiRE iStart 12
Who is the asset in your business?
2015/2016 WiRE iStart 13
YOU!
Your behaviour is key
to your business success
2015/2016 WiRE iStart 14
Learning about DISC
Crucial to develop ‘Know – Like – Trust’ Relationships
2015/2016 WiRE iStart 15
Your USP & Elevator Pitch
Crucial to develop ‘Know – Like – Trust’ Relationships
2015/2016 WiRE iStart 16
SMART Marketing Goals (page 32)
Crucial to develop ‘Know – Like – Trust’ Relationships
2015/2016 WiRE iStart 17
SMART Exercise (page 30)
Crucial to develop ‘Know – Like – Trust’ Relationships
2015/2016 18WiRE iStart
DISC: Values - Driving Forces - Behaviour
Behaviour
Driving forces
Underlying
values & beliefs
­ What motivates you?
­ What matters to you?
­ What are your dreams?
Nyskapande
Målinriktad
Energisk
Viljestark
Kraftfull
Looks for facts
Knowledgeable
Systematic
Diplomatic
Reflective
Encouraging
Co-operative
Good listener
Composed
Loyal
Full of vitality
Confident
Generous
Inspiring
Open
Powerful
Energetic
Creative
Goal oriented
Strong-willed
We usually have a pretty good opinion
about who we are…
WiRE iStart
Nyskapande
Målinriktad
Energisk
Viljestark
KraftfullPedantic
Uncommunicative
Indecisive
Suspicious
Distant
Reserved
Passive
Obsessive
Thick-headed
Dejected
Unwilling to change
Stubborn
Unrealistic
Unrestrained
Egotistical
Unserious
Verbose
Lacking good
Judgment
Obstinate
Dominant
Authoritarian
Impatient
Controlling
Insensitive
…but may not know how we are
perceived
2015/2016 WiRE iStart 21
Learning about DISC (Exercise)
Crucial to develop ‘Know – Like – Trust’ Relationships
Get to know yourself better & Treat people how they want to be treated!
• Strengths
What you already have ( skills &
resource)
• Weaknesses
What you have yet to acquire
• Opportunities
Things to explore/try/follow up
• Threats
Things to be aware of and have a
contingency plan for
Look in The Mirror &
Be honest with yourself!
2015/2016 WiRE iStart 22
What is my business name?
• Brain storm your ideas
• Ask your friends
• Check in directories that no one else is using that name
locally
• Re-branding is expensive
• If Limited Company check with Companies House
• Be web aware – check for domain names
• Be Trade Mark aware
2015/2016 WiRE iStart 23
Intellectual Property
https://www.innovate-design.co.uk/vital-info/
2015/2016 WiRE iStart 24
Basic Legal Issues – Must do’s
2015/2016 WiRE iStart 25
• Register with HMRC within 3 months
of starting your business
• Keep all records up to date
• Keep all your records for 6 years
• Get insured (Public Indemnity, Public Liability)
• Protect your brand/intellectual property
• Comply with Health and Safety
• Have Business Terms & Conditions
Your Website
2015/2016 WiRE iStart 26
Home on the Web – Window to the World
Your Website
2015/2016 WiRE iStart 27
Home on the Web – Window to the World
1. Domain Name
2. Buying a Website
3. (Purpose/Content/Traffic
attraction/Business critical?
1. Professionally built or self service?
2. Choosing a CMS
3. Will you own the site?
4. What content
5. How much should it cost?
6. SEO & SEO Checklist
7. Google Adwords
10 Tips for your website
IT for Start-Ups
2015/2016 WiRE iStart 28
IT for Start-Ups
2015/2016 WiRE iStart 29
1. Buying a Computer
2. Hardware & Operating Systems
3. Back Ups (hardware or cloud)
4. Disaster Recovery
5. Security
6. CLOUD
7. Productivity Apps & Tools
Top 10 Tips & Links
Productivity - How to eat an elephant!
• Big Plans are made up of little
plans
• Little plans become individual
jobs
• Individual jobs need actual
actions
Nothing happens without
activity!
2015/2016 WiRE iStart 30
Money & Finance
2015/2016 WiRE iStart 31
Money & Finance
2015/2016 WiRE iStart 32
1. Opening a business bank account
2. Earning projection & goals
3. Personal & business costs
4. Cash Flow Forecast
5. Profit & Loss
6. Tax on Profits
7. Accounting Software
Top 10 Tips & Links
• Establish how much money you
need to make
• Establish how much money you
want to make
• Think about your personal
survival budget
• Be Honest with yourself!
Accounting Software
http://accounting-software-review.toptenreviews.com/
2015/2016 WiRE iStart 33
Positioning
2015/2016 WiRE iStart 34
Pricing
2015/2016 WiRE iStart 35
Pricing
2015/2016 WiRE iStart 36
: https://www.gov.uk/understand-business-cash-flow
the perfect cashflow
2015/2016 WiRE iStart 37
Marketing Strategy
2015/2016 WiRE iStart 38
1. Product
2. Price
3. Promotion
4. Place
5. Process
6. People
7. Performance
Top 10 Tips & Links
Marketing Strategy
2015/2016 WiRE iStart 39
1. Set your business objectives
2. Set your marketing goals
3. Identify your key customers
4. Analyze your market
5. Where to market
6. Find your voice & story
7. Analyze, Tweak & Repeat
8. Branding
9. Stationery (business cards,
letterhead)
10.PR
Top 10 Tips & Links
Selling
2015/2016 WiRE iStart 40
Selling is like Dating
2015/2016 WiRE iStart 41
1.Avoid being needy!
2.Ask good questions!
3.Not every date/prospect
is right for you
Presenting
2015/2016 WiRE iStart 42
Presenting
2015/2016 WiRE iStart 43
1. Join a speakers club
2. Network and find speaking gigs
3. Learn how to write speeches
4. Be entertaining & memorable
5. PowerPoint and other presentation
software
Top 10 Tips & Links
Networking
2015/2016 WiRE iStart 44
Networking
2015/2016 WiRE iStart 45
1. Find the right events
2. Plan & prepare
3. Your elevator pitch
4. Be communicative
5. Listen
6. Take notes
7. Follow up
Top 10 Tips & Links
3. EXERCISE:
What is your Elevator Pitch?
2015/2016 WiRE iStart 46
Online Marketing Strategy
2015/2016 WiRE iStart 47
Online Marketing Strategy
2015/2016 WiRE iStart 48
1. Blogging
2. Email Marketing
3. LinkedIn
4. Instagram
5. Facebook
6. Twitter
7. Pinterest
8. YouTube
Top 10 Tips & Links
Snapshot Business Plan
2015/2016 WiRE iStart 49
Snapshot Business Plan
2015/2016 WiRE iStart 50
iStart Enterprise Wheel
2015/2016 WiRE iStart 51
Rate your business
knowledge!
Mark out of 10
(with 0 in the hub = no idea to 10
(outer rim = very confident &
knowledgeable)
How much do you know
about each topic area to
immediately take action/start
your business?
0
10
10
10
10
10
10
10
Next steps: E-learning & Resources
2015/2016 WiRE iStart 52
www.WiRE_i-Start-Course.org Membership, Networking
Follow up & next steps
2015/2016 WiRE iStart 53
Good
luck!
2015/2016 WiRE iStart 54

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WiRE iStart Women & Broadband Challenge 2015/2016

  • 1. Marina Ibrahim Enterprise & Marketing Coach & Trainer iStart Business Course Marina Ibrahim Enterprise & Marketing Coach & Trainer
  • 2. Your Trainer — Multi-linguist, Multi-entrepreneur, Marketing Coach & Trainer — www.bizz-buzz.co.uk — www.cooking-like-cleopatra.com — Moved from Germany to UK in 2002 — Background in Marketing, Creative & Digital Media, Enterprise Coaching & Business Mentoring, International, Intercultural Training — (Mentor: Branding, Niching, Marketing & Sales, Training, International, DISC Profiling) — Supporting my clients to run their business sustainably and successfully 2015/2016 WiRE iStart 2
  • 3. Aims & Objectives 1. You & Your business 2. Understand your Values and what motivates you 3. Get legal, insured & (intellectually) protected 4. Gauge your knowledge and expand your development areas 5. Your products & services, your customers, marketing, money & sales, IT & Productivity 6. Formulate your entrepreneurial journey (business plan) 7. Action Plan to follow up with your enterprise mentor 2015/2016 WiRE iStart 3
  • 4. i-Start Content 2015/2016 WiRE iStart 4 1. YOU & YOUR BUSINESS (YOUR VISION, VALUES, PURPOSE, SWOT) 2. COMPLY, GET LEGAL & INSURED (Companies House, HRMC, Tax, IP, Insurance) 3. YOUR WEBSITE 4. IT &PRODUCTIVITY 5. MONEY & FINANCES 6. MARKETING Strategy (SELLING, PITCHING, PRESENTING, NETWORKING) 7. ONLINE MARKETING Strategy (Blogging, Email, LinkedIn, Instagram, Facebook, Twitter, Pinterest, YouTube)
  • 5. iStart Enterprise Wheel 2015/2016 WiRE iStart 5 Mark out of 10: How much you know and how you are about each topic to take action, start your business 0 = no idea (in the hub) / 10 = highest mark, (outer rim) 1. You & Your Business 2. Plan, Comply, Be Legal & Insured 3. Money & Finance 4. IT & Productivity Tools for Start-ups 5. Marketing Strategy 6. Your Website 7. Online Marketing
  • 6. iStart Enterprise Wheel 2015/2016 WiRE iStart 6 Mark out of 10: How much you know and how you are about each topic to take action, start your business 0 = no idea (in the hub) / 10 = highest mark, (outer rim) 1. You & Your Business 2. Plan, Comply, Be Legal & Insured 3. Money & Finance 4. IT & Productivity Tools for Start-ups 5. Marketing Strategy 6. Your Website 7. Online Marketing Sales 1.You & Your Business 2.Plan, Comply, Be Legal & Insured 3.Money & Finance
  • 7. iStart Enterprise Wheel 2015/2016 WiRE iStart 7 Mark out of 10: How much you know and how you are about each topic to take action, start your business 0 = no idea (in the hub) / 10 = highest mark, (outer rim) 1. You & Your Business 2. Plan, Comply, Be Legal & Insured 3. Money & Finance 4. IT & Productivity Tools for Start-ups 5. Marketing Strategy 6. Your Website 7. Online Marketing 1. You & Your Business 2. Plan, Comply, Be Legal & Insured 3. Money & Finance 4. IT & Productivity Tools 5. Marketing Strategy 6. Your Website 7. Online Marketing
  • 8. 2015/2016 WiRE iStart 8 Why Entrepreneurs Fail – 9 Killer Mistakes 1. Wrong Choice of Business (lack of research, no demand, no niche, too much competition) 2. No business plan (FAIL TO PLAN = PLAN TO FAIL) 3. Lack of adequate experience (lack of business or niche experience, finance, marketing, selling, )
  • 9. 2015/2016 WiRE iStart 9 Why Entrepreneurs Fail – 9 Killer Mistakes 4. Lack of Passion (Passion makes you succeed and go on when all seems lost. Without passion entrepreneurial journey fails.) 5. Many businesses at the same time (inability to focus leads to failure) 6. Competition (trying to compete in a saturated market is a huge challenge, it needs money and expertise) 7. Poor Customer Service (It take years to build trust and reputation and a seconds to destroy it.) 8. No Mentors or Advisors (Avoid going it all alone! Seek for help and advice and an objective pair of eyes and ears) 9. Charging too little (Price is not the only way to compete!)
  • 10. 1. EXERCISE: Why do you want to start a Business? 2015/2016 WiRE iStart 10
  • 11. Why do you want to start a Business? Every business has 3 purposes 1. Meet your customers’ needs, wants and desires 2. Meet your needs, wants and desires 3. Meet your and your customer needs profitably 2015/2016 WiRE iStart 11
  • 12. Why do you want to start a Business? 1. What is my passion/skill/experience/hobby or craft 2. Is there a gap in the market: location, luxury or love that you could improve? 3. What are your products / services • What is it you are offering • Who do you offer it to • At what price? 4. Your Business Name 2015/2016 WiRE iStart 12
  • 13. Who is the asset in your business? 2015/2016 WiRE iStart 13 YOU!
  • 14. Your behaviour is key to your business success 2015/2016 WiRE iStart 14 Learning about DISC Crucial to develop ‘Know – Like – Trust’ Relationships
  • 15. 2015/2016 WiRE iStart 15 Your USP & Elevator Pitch Crucial to develop ‘Know – Like – Trust’ Relationships
  • 16. 2015/2016 WiRE iStart 16 SMART Marketing Goals (page 32) Crucial to develop ‘Know – Like – Trust’ Relationships
  • 17. 2015/2016 WiRE iStart 17 SMART Exercise (page 30) Crucial to develop ‘Know – Like – Trust’ Relationships
  • 18. 2015/2016 18WiRE iStart DISC: Values - Driving Forces - Behaviour Behaviour Driving forces Underlying values & beliefs ­ What motivates you? ­ What matters to you? ­ What are your dreams?
  • 19. Nyskapande Målinriktad Energisk Viljestark Kraftfull Looks for facts Knowledgeable Systematic Diplomatic Reflective Encouraging Co-operative Good listener Composed Loyal Full of vitality Confident Generous Inspiring Open Powerful Energetic Creative Goal oriented Strong-willed We usually have a pretty good opinion about who we are… WiRE iStart
  • 21. 2015/2016 WiRE iStart 21 Learning about DISC (Exercise) Crucial to develop ‘Know – Like – Trust’ Relationships Get to know yourself better & Treat people how they want to be treated!
  • 22. • Strengths What you already have ( skills & resource) • Weaknesses What you have yet to acquire • Opportunities Things to explore/try/follow up • Threats Things to be aware of and have a contingency plan for Look in The Mirror & Be honest with yourself! 2015/2016 WiRE iStart 22
  • 23. What is my business name? • Brain storm your ideas • Ask your friends • Check in directories that no one else is using that name locally • Re-branding is expensive • If Limited Company check with Companies House • Be web aware – check for domain names • Be Trade Mark aware 2015/2016 WiRE iStart 23
  • 25. Basic Legal Issues – Must do’s 2015/2016 WiRE iStart 25 • Register with HMRC within 3 months of starting your business • Keep all records up to date • Keep all your records for 6 years • Get insured (Public Indemnity, Public Liability) • Protect your brand/intellectual property • Comply with Health and Safety • Have Business Terms & Conditions
  • 26. Your Website 2015/2016 WiRE iStart 26 Home on the Web – Window to the World
  • 27. Your Website 2015/2016 WiRE iStart 27 Home on the Web – Window to the World 1. Domain Name 2. Buying a Website 3. (Purpose/Content/Traffic attraction/Business critical? 1. Professionally built or self service? 2. Choosing a CMS 3. Will you own the site? 4. What content 5. How much should it cost? 6. SEO & SEO Checklist 7. Google Adwords 10 Tips for your website
  • 28. IT for Start-Ups 2015/2016 WiRE iStart 28
  • 29. IT for Start-Ups 2015/2016 WiRE iStart 29 1. Buying a Computer 2. Hardware & Operating Systems 3. Back Ups (hardware or cloud) 4. Disaster Recovery 5. Security 6. CLOUD 7. Productivity Apps & Tools Top 10 Tips & Links
  • 30. Productivity - How to eat an elephant! • Big Plans are made up of little plans • Little plans become individual jobs • Individual jobs need actual actions Nothing happens without activity! 2015/2016 WiRE iStart 30
  • 31. Money & Finance 2015/2016 WiRE iStart 31
  • 32. Money & Finance 2015/2016 WiRE iStart 32 1. Opening a business bank account 2. Earning projection & goals 3. Personal & business costs 4. Cash Flow Forecast 5. Profit & Loss 6. Tax on Profits 7. Accounting Software Top 10 Tips & Links • Establish how much money you need to make • Establish how much money you want to make • Think about your personal survival budget • Be Honest with yourself!
  • 38. Marketing Strategy 2015/2016 WiRE iStart 38 1. Product 2. Price 3. Promotion 4. Place 5. Process 6. People 7. Performance Top 10 Tips & Links
  • 39. Marketing Strategy 2015/2016 WiRE iStart 39 1. Set your business objectives 2. Set your marketing goals 3. Identify your key customers 4. Analyze your market 5. Where to market 6. Find your voice & story 7. Analyze, Tweak & Repeat 8. Branding 9. Stationery (business cards, letterhead) 10.PR Top 10 Tips & Links
  • 41. Selling is like Dating 2015/2016 WiRE iStart 41 1.Avoid being needy! 2.Ask good questions! 3.Not every date/prospect is right for you
  • 43. Presenting 2015/2016 WiRE iStart 43 1. Join a speakers club 2. Network and find speaking gigs 3. Learn how to write speeches 4. Be entertaining & memorable 5. PowerPoint and other presentation software Top 10 Tips & Links
  • 45. Networking 2015/2016 WiRE iStart 45 1. Find the right events 2. Plan & prepare 3. Your elevator pitch 4. Be communicative 5. Listen 6. Take notes 7. Follow up Top 10 Tips & Links
  • 46. 3. EXERCISE: What is your Elevator Pitch? 2015/2016 WiRE iStart 46
  • 48. Online Marketing Strategy 2015/2016 WiRE iStart 48 1. Blogging 2. Email Marketing 3. LinkedIn 4. Instagram 5. Facebook 6. Twitter 7. Pinterest 8. YouTube Top 10 Tips & Links
  • 51. iStart Enterprise Wheel 2015/2016 WiRE iStart 51 Rate your business knowledge! Mark out of 10 (with 0 in the hub = no idea to 10 (outer rim = very confident & knowledgeable) How much do you know about each topic area to immediately take action/start your business? 0 10 10 10 10 10 10 10
  • 52. Next steps: E-learning & Resources 2015/2016 WiRE iStart 52 www.WiRE_i-Start-Course.org Membership, Networking
  • 53. Follow up & next steps 2015/2016 WiRE iStart 53