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1. Support for Windows 7
Chapter 1
Installing and Maintaining Windows 7

2. About the Presentations
 The presentations cover the objectives found in the opening of each chapter.
 All chapter objectives are listed in the beginning of each presentation.
 You may customize the presentations to fit your class needs.
 Some figures from the chapters are included. A complete set of images from the book can be found on the
Instructor Resources disc.
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3. Objectives
 In this chapter, you will learn:
 About new features of Windows 7 and how it differs from Windows Vista
 How to prepare for a Windows 7 installation
 How to install Windows 7, including upgrades, clean installations, and dual-boot systems
 How to use the Windows 7 Action Center to help solve hardware and software problems
 How to use the Windows 7 Backup and Restore utility
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4. Objectives (cont’d.)
 About creating a system image of Windows 7
 About installing and supporting Windows 7 in a large enterprise
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5. What’s New with Windows 7
 Fewer differences between Windows 7 and Vista compared to Vista and XP
 Tools are similar to those in Vista
 Works faster and uses fewer system resources than Vista
 Many improvements over Windows Vista
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6. Improvements Over Windows Vista
 Taskbar changes
 New and taller taskbar displays a large full-screen preview on mouse over
 Jump List provides access to some of the major functions of the program
 Aero Peek gives you a peek at the desktop
 Windows Touch
 Allows you to use a touch screen without additional software
 Supports multi-touch
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7. 7
Figure 1-1 Mouse over the Internet Explorer icon in the
taskbar to see each open tab in IE
Courtesy: Course Technology/Cengage Learning

8. 8
Figure 1-3 Use Aero Peek to view the Windows desktop
and gadgets
Courtesy: Course Technology/Cengage Learning

9. Improvements Over Windows Vista (cont’d.)
 Snap and shake windows
 Aero Snap automatically maximizes a window when you drag it to the top of the desktop
 Aero Shake allows you to place the cursor in the title bar of a window, shake the window and
minimize all other open windows
 Libraries
 A collection of one or more folders and their contents
 Files and folders can be located on any storage media on the local computer or network
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10. 10
Figure 1-4 Windows 7 includes four default libraries
Courtesy: Course Technology/Cengage Learning

11. Improvements Over Windows Vista (cont’d.)
 Windows XP Mode allows you to run older applications that are not compatible with
Windows 7
 Action Center
 Replaces the Vista Security Center
 Is a centralized location that alerts the user to issues that might need to be addressed
 Homegroups
 Used to share resources on the computer with other computers on the local network
belonging to the homegroup
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12. Improvements Over Windows Vista (cont’d.)
 Windows Life Essentials includes:
 Messenger
 Photo Gallery
 Mail
 Writer
 Movie Maker
 Family Safety
 Toolbar
 Microsoft Security Essentials: antivirus software that protects a system against
malware
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13. Editions of Windows 7
 Windows 7 Starter
 Has the most limited features
 Intended for use on networks or in developing nations
 Windows 7 Home Basic: designed for low-cost home systems not requiring full security
and networking features
 Windows 7 Home Premium
 Similar to Windows 7 Home Basic
 Includes additional features such as the Aero user interface
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14. Editions of Windows 7 (cont’d.)
 Windows 7 Professional
 Intended for business users
 Similar to Windows Vista Business
 Windows 7 Enterprise
 Includes additional features over Windows 7 Professional
 Major additional features include BitLocker Drive Encryption and support for multiple
languages
 Multiple site licensing available
 Windows 7 Ultimate: includes every Windows 7 feature
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15. 32-Bit or 64-Bit Versions
 An operating system is built using either 32-bit or 64-bit code
 Use a 64-bit version of Windows 7 if:
 You need increased performance
 Your system has enough resources to support it
 A 64-bit installation of Windows
 Generally runs faster than a 32-bit installation
 Can support more RAM
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16. Preparing to Install Windows 7
 Before installing Windows 7, determine if:
 The system’s hardware resources qualify
 The hardware devices are compatible
 The system has a DVD drive
 Minimum/recommended hardware:
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Hardware For 32-Bit For 64-Bit
Processor 1 GHz or faster 1 GHz or faster
Memory (RAM) 1 GB 2 GB
Free hard drive space 16 GB 20 GB
Video device and driver DirectX 9 device with
WDDM 1.0 or higher
DirectX 9 device with
WDDM 1.0 or higher

17. Preparing to Install Windows 7 (cont’d.)
 Many hardware manufacturers have not produced Windows 7 drives
 Run the Windows 7 Upgrade Advisor before you upgrade
 Microsoft also has a Compatibility Center that is searchable
 Dual boot allows you to install the new OS without disturbing the old one
 Compatibility mode: group of settings that can be applied to older drivers or
applications
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18. 18
Figure 1-8 The Windows 7 Compatibility Center for hardware
and software
Courtesy: Course Technology/Cengage Learning

19. Preparing to Install Windows 7 (cont’d.)
 Upgrade licenses cost less than the full license
 Upgrades can be purchased for a PC that already has a Windows XP or a Windows Vista
license
 Both the upgrade and full license can be used for a clean installation or in-place
upgrade installation
 In-place upgrade: launched from the Windows desktop and carries forward user
settings and installed applications
 Clean install: creates a fresh installation and does not carry forward settings or
applications
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20. Preparing to Install Windows 7 (cont’d.)
 When the computer doesn’t have a DVD drive
 Use an external DVD drive
 Download it from the Internet
 Copy setup files from another computer on the network that has a DVD drive
 Perform a network installation of Windows
 Use a USB flashdrive
 Decide on a clean install, in-place upgrade, or dual boot
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21. Installing Windows 7
 For an in-place upgrade
 Boot the system to the Windows desktop
 Close open applications and scan for viruses
 Install the Windows 7 DVD and launch Windows setup
 Follow the instructions on the screen
 Locate the product key
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22. 22
Figure 1-10 Begin the Windows 7 installation from the AutoPlay box
Courtesy: Course Technology/Cengage Learning

23. Figure 1-12 Opening menu when you launch Windows 7 setup from within Windows
Courtesy: Course Technology/Cengage Learning
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24. 24
Figure 1-16 The Windows 7 product key found on the inside of a retail
package or on the outside of an OEM (Original Equipment
Manufacturer) package
Courtesy: Course Technology/Cengage Learning

25. Installing Windows 7 (cont’d.)
 To perform a clean install or a dual boot:
 Begin the installation from the Windows 7 DVD or from the Windows desktop
 If no operating system is installed on the PC, start booting from the DVD
 When installing the upgrade to a replacement hard drive:
 Install Vista or XP first, then install the upgrade
 Install Windows 7 twice
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26. 26
Figure 1-20 Select language, time, and keyboard options
Courtesy: Course Technology/Cengage Learning

27. Installing Windows 7 (cont’d.)
 After the installation:
 For an OEM installation, affix the product key sticker to the computer
 Verify that you have network access
 Activate Windows
 Install updates and service packs for Windows
 Verify automatic updates are set as you want them
 Install hardware and applications
 Turn Windows features on or off
 For a laptop, configure power management settings
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28. 28
Figure 1-26 Paste the Windows 7 Certificate of Authenticity
sticker to a new desktop
Courtesy: Course Technology/Cengage Learning

29. 29
Figure 1-29 The network icon in the taskbar indicates a problem
Courtesy: Course Technology/Cengage Learning

30. 30
Figure 1-32 Verify the Network security key for the wireless
network is correct
Courtesy: Course Technology/Cengage Learning

31. 31
Figure 1-41 Manage how and when Windows is updated
Courtesy: Course Technology/Cengage Learning

32. Windows 7 Action Center
 The support and troubleshooting tools from Vista exist in Windows 7 and work the
same way
 Some of the tools are renamed
 Action Center is new to Windows 7
 Provides an easy-to-access central location to find many support tools
 Problems are color coded
 Red indicates a critical problem
 Orange indicates a less critical problem
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33. 33
Figure 1-52 The Action Center shows a critical problem that
needs a resolution
Courtesy: Course Technology/Cengage Learning

34. Windows 7 Action Center (cont’d.)
 When first opened, any problem that needs addressing is displayed
 Only lists problems when solutions are available
 Also possible to see a list of past and current problems providing a history of problems
 The Security and Maintenance Settings and Support tools provides options such as
virus protection settings
 The UAC (User Account Control) box offers more options in Windows 7
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35. Windows 7 Action Center (cont’d.)
 The Action Center can be used to view performance reports and adjust Windows for
best performance
 Performance and Information and Tools window contains links to adjusting
 Visual effects
 Indexing options
 Power settings
 Tools to clean up the hard drive
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36. 36
Figure 1-58 Detailed information about key system components
Courtesy: Course Technology/Cengage Learning

37. Backing Up User Data and the System Image
 The Windows 7 Backup and Restore utility provides more control over what you can
choose to back up compared to Vista
 Windows 7 Professional, Ultimate, and Enterprise editions allow you to save the
backup to a network location
 You can select the folders and libraries to be included in the backup
 Shadow copy: made of any open files so that they can be included in the backup
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38. 38
Figure 1-61 Set up a backup routine for the first time
Courtesy: Course Technology/Cengage Learning

39. 39
Figure 1-68 View and change backup setting
Courtesy: Course Technology/Cengage Learning

40. Backing Up User Data and the System Image
(cont’d.)
 A simple way to open a Windows utility window is to use the Search programs and files
box
 A previous version of a file or folder is a version that was previously created by the
Backup and Restore utility or by System Protection when it created a restore point
 Restore point: a snapshot of the Windows system and includes files that have changed
since the last restore point was made
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41. Backing Up User Data and the System Image
(cont’d.)
 Backup and Restore can be used to create a system image
 Important points about a system image
 It is a copy of the Windows volume
 It must always be created on an internal or external hard drive
 The system image on a hard drive can be found in the path
D:WindowsImageBackupcomputer name
 In addition to backing up a system image, you should also back up individual folders that
contain user data
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42. Backing Up User Data and the System Image
(cont’d.)
 Windows Backup and Restore offers two ways to create a system image:
 Include backing up the system image as part of the regularly scheduled backup procedure
 Create a system image apart from the regularly scheduled backup procedure
 The system image you create using Backup and Restore can only be installed on the
computer that was used to create it
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43. Special Concerns When Working in a Large
Enterprise
 In a large computing environment deployment strategies are needed to perform
installations
 Deployment strategy
 A procedure to install Windows, device drivers, and applications on a computer
 Can include the process to transfer user settings, application settings, and user data files
from an old installation to the new installation
 Microsoft suggests four deployment strategies; the one selected depends on the
number of computers to be deployed and the time required
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44. Special Concerns When Working in a Large
Enterprise (cont’d.)
 High-touch with retail media strategy
 Recommended for fewer than 100 computers
 Except for upgrade installations, applications must be manually installed after the OS is
installed
 Windows Easy Transfer can be used to transfer user settings
 User State Migration Tool (USMT)
 Included in the AIK
 The kit contains software tools and documentation to set up high-volume deployments
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45. Special Concerns When Working in a Large
Enterprise (cont’d.)
 High-touch with standard image strategy
 A system administrator prepares a standard image
 Standard image: includes Windows 7, drivers, and applications
 The image is created using tools in the Windows AIK
 It is usually stored in an 8 GB or larger bootable USB flash drive
 The installation is started manually by booting from the flash drive
 It takes longer to set up than the high-touch with media strategy
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46. Special Concerns When Working in a Large
Enterprise (cont’d.)
 Lite-touch, high-volume deployment strategy
 Uses a deployment server on the network to serve up the installation after a technician starts
the process
 Distribution share: files in the installation that include Windows, device drivers, and
applications
 The technician starts the installation by booting the computer to Windows PE
 Windows Preinstallation Environment (Windows PE) is a minimum operating system used to
start the installation
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47. Special Concerns When Working in a Large
Enterprise (cont’d.)
 Zero-touch, high-volume deployment strategy
 The most difficult to set up and requires complex tools
 Does not require pull automation (the user starting the process)
 Uses push automation (the server automatically pushes the installation to a computer)
 The entire installation is automated and no user intervention is required
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48. Special Concerns When Working in a Large
Enterprise (cont’d.)
 The Windows 7 version of USMT is:
 Version 4.0
 Much improved over earlier versions
 Included in the Windows AIK software
 AIK software must first be installed before using USMT
 Source: the computer from which the user and application settings as well as user files
are taken
 Destination: the computer that is to receive the data
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49. Special Concerns When Working in a Large
Enterprise (cont’d.)
 USMT software uses two commands
 ScanState migrates settings and files from the source to a safe location
 LoadState applies the settings and files to the destination computer
 What to expect with IPv6
 IPv6 uses 128 bits for an IP address instead of IPv4 with 32 bits
 Addresses are written as 8 blocks of hexadecimal numbers
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50. Special Concerns When Working in a Large
Enterprise (cont’d.)
 Windows 7 supports both IPv4 and IPv6 on the same network
 Both standards are enabled by default
 The IPv6 addresses are followed by a % sign and a number
 Tunnels are used by IPv6 to transport IPv6 packets through or over an IPv4 network
 Three tunneling protocols have been developed: ISATAP, Teredo, 6TO4
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51. Summary
 Windows 7 performs better than Windows Vista with fewer resources.
 The Windows 7 taskbar incorporates a Jump List allowing quick access to recently used
files.
 Windows 7 supports multi-touch with Windows Touch.
 Aero Snap and Shake provide additional ways to restore, maximize, resize, and move
windows.
 Libraries collect files and folders into logical collections
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52. Summary (cont’d.)
 Windows XP mode allows users to run older programs in a native Windows XP
environment, available for certain editions of Windows 7
 The Action Center is now a central alert and support center.
 The homegroup provides for improved sharing over the standard Windows workgroup.
 All editions except Starter are available in 32-bit and 64-bit versions.
 Upgrade licenses allows for cheaper upgrades
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53. Summary (cont’d.)
 Windows 7 can be installed as an in-place upgrade, in a dual-boot scenario or as a fresh
install.
 The four deployment strategies are (a) high-touch with retail media, (b) high-touch
with a standard image, (c) lite-touch, high-volume deployment, and (d) zero-touch,
high-volume deployment.
 IPV6 is now the standard stack for Windows 7, and IPV6 packets are tunneled over the
commonly deployed IPV4 network
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