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Admitting Processing Time
1. Admitting Processing Time Average time from Patient Walk-in to Completion of Patient escort by Access Rep. Data based on actual observations from 11/8 to 11/10/00 Walk-in to completion of registration = 26.67 minutes Escort time = 2.7 minutes
2. Admitting Processing Time Average time from Patient Walk-in to Completion of Patient escort by Access Rep. – Scheduled Patients with Pre-Certification Data based on actual observations from 11/8 to 11/10/00 Walk-in to completion of registration = 30.6 minutes Escort time = 3.4 minutes
3. SMC Admitting - Type of Patient Service Data Based on actual observations 11/8/00 to 11/10/00
4. SMC Admitting - Scheduled vs Walk-in patients Data based on actual observations 11/8/00 to 11/10/00
5. SMC Admitting Process - Walk-in, Scheduled Pre-registered, Scheduled not Pre-registered Data Based on actual observations 11/8/00 to 11/10/00
6. SMC Admitting - Scheduled patients requiring Pre-Certification Data based on actual observations 11/8/00 to 11/10/00
7. SMC Admitting - Total Patients with and without Pre-Certification Data based on actual observations 11/8/00 to 11/10/00
8. Insurance Eligibility & Pre-Certification Processing Time Average time for each step(if required) in the process Data based on actual observations for 31 patients Total Time required = 29.0 minutes