1. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved.

2. B 5 2A
2A 2A . 2 2 2 E
2A 4 G E
2A 3 2 M K E
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3. !
1970s 1980s 1990s PRESENT2000s
Character Mode
GUI
Web
Mobile
VUI
“Advanced voice technology will soon be ubiquitous, as natural and intelligent user
interface technology integrates seamlessly into daily life.” – Recode

4. Amazon Echo: The 1st Alexa-enabled Device
Amazon Echo sales up 9X compared to last year, company says in
holiday roundup of 2016 winter sold “millions” of Echo devices.

5. L A 22
S S
+, 5
Alexa Voice
Service
S 22
0 22
Alexa Skills
Kit

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8. https://www.amazon.com/b?ie=UTF8&node=13727921011

10. Mobile
Beacon
API Gateway
Lambda
AWS IoT
RDS SNS
S3DynamoDB
Certification Policy Shadow Rule Engine
Alexa Skills Kit –
KOLON Home ServiceAmazon echo

11. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
!

12. 여러분 만의
ALEXA SKILLS 만들기
Alexa skills 구현을 위한 두 가지:
앱 설정하기 – Amazon Developer
Portal
서비스 운영 – 사용자 음성 응답 서비스

13. - !

14. utterance
One more please
Alexa, open MySkill
wake word Skill (Invocation) namelaunch
Alexa, ask Anime Facts for a fact
wake word utterancelaunch Skill (Invocation) name
The answer is one
slot value

16. Alexa Skill 개발
HOSTED SERVICE
• AWS Lambda 활용 가능
• HTTP over SSL/TLS on port 443
• 인터넷 접근 가능 필요
• 도메인명과 맞는 SSL 인증서 사용 필요
– 개발시에는 사설 인증서 사용 가능
– 서비스를 위해서는 정식 인증서 필요

17. 개발
일반 텍스트나 SSML 지원
<say-as interpret-as="spell-out">hello</say-as>
S RVIC SIMULATOR
AWS Lambda 함수 호출 가능

18. 1 .
le(a 서비스로 들어오는 이벤트 요청을 서버리스(Serverless) )반으로 처리

19. 2 .

20. 상태 정의
“Tr v a” 상태
핸들러

22. https://echosim.io/

23. ( ) ( ( ) (
Skills
ASR NLU
TTS
AVS 는 여러분이 직접 Alexa 지원 기기를 반들 수 있도록 도와 주는 서비스로서,
다양한 음성 인식 기기를 프로토타입을 하거나 만들어 볼 수 있습니다.
User’s Utterance
Alexa Voice

24. -
A c t i v e C u s t o m e r s
U p N e a r l y 5 X
T e n s o f M i l l i o n s o f
A l e x a - E n a b l e d D e v i c e s

26. G E
I n t e l l i g e n t L E D
L a m p w i t h A l e x a
A N K E R
E u f y G e n i e S m a r t
S p e a k e r w i t h A l e x a
E C O B E E
S m a r t T h e r m o s t a t
w i t h A l e x a
S O N O S
S m a r t S p e a k e r
w i t h A l e x a

27. .D EBC
• C BB 0
• B 2 B8 ( -)
• 32) B
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• B 32) B
https://github.com/alexa/alexa-avs-sample-app/wiki/Raspberry-Pi

31. ,

32. : & 2 &
Alexa, ask Ghost to equip
my Strike loadout.

33. Where can we take Alexa next?

34. “Alexa, start the meeting.”
“Alexa, dial 555-8000.”
“Alexa, lower the blinds.”
“Alexa, ask Salesforce which
big deals closed today.”
P
NEW!

38. - A
A
A
C
I
A
C
T A
A

39. “Alexa, ask WeWork to find an
available conference room.”
“Conference rooms 3B, 4A and Product
Huddle are currently available.”
“Alexa, ask WeWork when th
e next meeting will start.”
“The next meeting will start at 5pm. W
ould you like to extend this meeting by
30 minutes?”
“Alexa, tell WeWork to file a ticket.”
“What’s worng?”
“…the room is freezing.
“…the phone is broken.”
“Okay. I’ve filed a ticket for this r
oom’s HVAC system.”

40. “Alexa, open Command Center”
B C
P A O
B B

41. Alexa, start my
conference Alexa Service
1. Check for a scheduled meeting
If no scheduled meeting
2. Prompt for meeting ID
Alexa for Business con
ferencing device API
Device Cloud Service
Check calendar for s
cheduled meetings
_> Dial into meeting

42. • Splunk Skill passes NL
query to Splunk API
• Project > Jubilee converts
query to SQL or SPL
• Project > Jubilee converts
response to NL text
• Only one intent required
• Beta starting early in 2018
Natural Language API
Splunk Data RDBMS
IntentResponse

43. “Alexa, ask Salesforce which
big deals closed today.”

44. Devic e SalesExistin g Busin ess
Mo dels
Alexa Develo per
Rewar ds Pr o g r am
” W e H a v e P a i d M i l l i o n s o f D o l l a r s to D e v e l op e r s i n 2 2
C oun tr i e s. S om e of T h e M ost P op ul a r S k i l l s H a v e
E a r n e d T e n s o f T h o u s a n d s o f D o l l a r s T h i s Y e a r . ”
T o m T a y l o r , A l e x a S V P
a l e x a . d e s i g n / m o n e t i z a t i o n

45. Am azo n Pay
Subsc r ipt io n
Mo del
In -Skill
Pur c h asin g
a l e x a . d e s i g n / m o n e t i z a t i o n

46. •
• -
• S -
• A - V
•
•
• -

47. • 4.
ü -. .4 . : 4.
• 4. 44:
ü : -. .4 . 4. : 44: 4. : 44: -. .4 .
•
ü : : 4. / : .::
• A
ü : : 4. / : .:: . : .-
• A B
ü : : 4. / : .:: .: .:

48. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved.
!