The ‘last-mile problem’ calls the last mile of any network, or its edge, the hardest to reach. Ubiquitous mobile computing has extended the edge of the internet beyond desktop computers and transformed it into a living, dynamic target that is constantly changing and shifting as people move about and carry the digital world into the physical one. Our smart devices, however, are essentially oblivious as to their context and their location, and experiences break right at the very seams we strive to make smoother. What if there were a technology that allowed our devices to see their surroundings and enabled us to design experiences that truly span channels from end to end?
The technology is already here and I set out to explore a new way of thinking about experience design that takes into consideration the possibilities offered by a newly visible ‘edge of the network.’
Interact London 2014
October 9-10, 2014 - Royal Institute of British Architects
Slide 31 video - https://www.youtube.com/watch?v=mC73XKSnB3I
Slide 33 video - https://www.youtube.com/watch?v=mEay3buozhM
Slide 35 video - https://www.youtube.com/watch?v=OnjIh1E_gXI