2. THE BASICS
Knowing how to write well will benefit any job you take
Writing moves any business forward (communication
between employees, clients, agencies, etc.)
The Associated Press reported that American
businesses said workers need to improve their writing
skills.
Job skills alone may not be enough to ensure your
success
Employers will sometimes choose candidates who
demonstrate the best skills as a business
communicator
Ability to get your ideas across in a clear manner is
extremely important.
4. Communication Responsibilities
Check incoming communications for factual discrepancies
Record all promises you made for further correspondence
Confirm in writing all appointments and invitations arranged
verbally
Recognize the importance of sending goodwill messages
promptly
Proofread all correspondence you write
5. What do Memos, Faxes, Email, IM
and Blogs Have in Common?
Streamlined for the busy world of work
Give busy readers information quickly
Informal
Demand a great deal of thought and time
Represent yourself and your company
6. Advantages of Written
Communications
Business Letter vs. Other Types of Writing
Less expensive than a phone call or personal visit
Will get into an office when a telephone call may not be accepted
People attach greater importance to a written message
Provides documentation
Confidential, read in private. Reader may concentrate more on the
message
May include visuals (statistics, etc.)
Fast method of sending the same information and ensuring the
reader gets the message
Allows you to spend time, as necessary, on where you need it in the
message creation process
Editor's Notes
Bullets 3-5 from Professional Business Writing, 7th edition.Lecture:Most people need an hour to write a business letter. If you make $30K a year, it costs $14 per letter you write. David Noble quote, pg. 1 – Cost of Cover Letter.
From Professional Business Writing, 7th ed.
Professional Business Writing, 7th edition
LectureAll are ‘ready-made’ to send shorter messagesCan contain any topic in the world of work. Mostly they focus on day-to-day activities at the companyConversational, yet professional, style of writingMust be written clearly, with correct grammar and punctuation