With the integration of ASA TireMaster and ClearMechanic, auto technicians will have tools to help customers see why repairs have been recommended. Technicians will be able to email customers photos of failed vehicle parts, and they’ll be able to associate the photos with diagrams and written explanations of why the work is needed. All images and illustrations will be stored by ASA for future reference, making subsequent follow ups on declined services even easier. Repair centers will be able to send customers reminders that include the images, along with work estimates. Car owners are more likely to trust and approve repair recommendations when visual evidence is provided. ClearMechanic has documented a 20-40% increase in success on additional service recommendations when customers are shown photos of their defective vehicle parts. Additionally, ClearMechanic speeds up the customer approval process, eliminating delays that hurt a service center's productivity. Finally, photos and videos captured with ClearMechanic are permanently stored and can be used for follow-up communication with customers or for insurance, warranty or liability purposes. Call 866.210.6717 or email info@asatire.com for more information.

1. “Visually Sell Repairs”
As seen In:

2. What is ClearMechanic?

3. How ClearMechanic Works

4. How ClearMechanic Works
Shop takes photos or videos, CM does the rest.
Step 1 Step 2 Step 3 Step 4
Take photos and videos CM sends images to Customers see real-time “Visual Selling” improves
with CM mobile apps. customers and advisors. images of their vehicles. close rate by 20-40%.
Technician or Advisor ClearMechanic Customer CM Data and Case Studies

5. Instantly Send Inspection Photos
Post vehicle photos and videos instantly to your website.
Send directly to customers by e-mail and text message.

6. Key Milestones
Top iPhone and Android apps for service centers
• Over 10,000 registered technicians and service personnel
• Over $25 million of service recommendations delivered

7. Example Photos from CM Clients
Water Pump Photo, 2/18, 2:34 p.m.
Tire Replacement Photo, 2/18, 3:12 p.m.
ClearMechanic's iPhone and Android applications
instantly post inspection photos for review by customers.

8. Example Videos from CM Clients
By popular demand, we introduced the ability to send
real-time inspection videos to customers.

9. Proprietary Expert Diagrams
CM has developed the industry‟s best database of
technician-approved, consumer-friendly diagrams.

10. Proprietary Expert Diagrams
CM has developed the industry‟s best database of
technician-approved, consumer-friendly diagrams.

11. Why Use ClearMechanic?
Increase Sales Immediately through Visual Selling
High-quality photos and illustrations gets customer to say “Yes.”
Get Customer Approval Quickly
Instantly sending vehicle photos by text and e-mail gets a quicker “Yes.”
Client Testimonials
“This is the future of service inspections. We‟ve tried to do real-time video by ourselves for years
but could not make it efficient or automated.”
- Service Director, Young Buick GMC
“We were surprised by how user-friendly ClearMechanic is. Integrating smartphones with our
website and our DMS is a game-changer.”
- General Manager, Magnussen Dealer Group
“Paid for itself in one day.”
- Owner, PMI Fleet Services

12. What Customer Sees

13. What Customer Sees

14. What Customer Sees

15. ClearMechanic Product Offerings

16. ClearMechanic Packages: Basic to Gold
Basic Package Silver Package Gold Package
iPhone and Android Real-time video All other packages
mobile applications capability included
Post photos directly Private Analytics “Visual Declined
to service center‟s Dashboard, with Service Marketing”
website permanent access to win back lost
to all inspection customers
E-mail and SMS photos and videos
text message API access for
capability Interactive Service authorized vendors
Library
Call 866-210-6717 or E-mail info@asatire.com for pricing!

17. Comparison of ClearMechanic Offerings
No Visual CM CM CM
Selling Basic Silver Gold
Customer Approval
Rate of Service 30% 40% 50% 50%
Recommendations
Dollars Per RO $200 $265 $330 $400
Customers See
Proof of Service No Sometimes Frequent Guaranteed
Need?
Authorization for CM
iPhone and Android
Applications
Inspection Photos
Instantly Posted to
Shop Website

18. Comparison of ClearMechanic Offerings
No Visual CM CM CM
Selling Basic Silver Gold
24/7 Monitoring of
Images by CM
Analysts
“Send” Feature to
Manually E-mail and
Text Message Images
Activity Reports
Showing Utilization by
Employee
All Images Stored
Permanently for Future
Use
Private Dashboard for
Analytics and
Reporting

19. Comparison of ClearMechanic Offerings
No Visual CM CM CM
Selling Basic Silver Gold
Real-Time Video
Capability
Complete CM Library
of 1,000 Expert
Diagrams
Follow Up on Declined
Services with Photos,
Videos
API Access for Vendors
You Choose (To Use
Photos, Videos)

20. ClearMechanic Basic Offering
Recommended For:
Instantly posting real-time inspection photos to shop websites.
CM iPhone and
Android Applications Post Directly to Your Website

21. ClearMechanic Basic Offering
send
“””Send” Feature Enables Instant E-mail and
Text Message to Customers

22. ClearMechanic Silver Offering
Recommended For:
Real-time video capability, permanent data access, private
analytics and Interactive Service Library.
“Real-time video is why I signed up for
this program. It‟s a game changer.”
- Jim Astle, Service Director at Young Automotive
“Real-time video is the future of
service inspections.”
- Mike Allen, Owner at CarFix
Custom, Private Analytics Dashboard for Each Client

23. ClearMechanic Silver Offering
Click on any RO
in Dashboard to
view details.
Use this for
customer follow-
ups, liability
protection and
warranty.
Custom, Private Analytics Dashboard for Each Client

24. ClearMechanic Silver Offering
search
Searchable Interactive Service Library

25. ClearMechanic Gold Offering
Recommended For:
Service centers to win back lost customers using
personalized, visual “Declined Service Letters.”
Identify “Declined”
Services where
photos are available

26. ClearMechanic Gold Offering
Visually sell declined
services with the „wow‟
factor needed to get
customer‟s attention.
Personalized evidence
for each customer with
inspection photos,
videos and diagrams.
Customize each letter to
the recent vehicle
inspection.

27. Appendix

28. ClearMechanic iPhone Screenshots

29. ClearMechanic iPhone Screenshots

30. ClearMechanic Android Screenshots

31. ClearMechanic Android Screenshots

32. ClearMechanic Daily Activity Reports

33. ClearMechanic Data and Testimonials
Including photos of customer‟s defective part improves sales
conversion rate
Conversion rate without ClearMechanic: 30-40%
Conversion rate with ClearMechanic: 50%-70%
Especially helpful for leaks, cracks, wear, and rust.
Dealership Testimonial:
“Taking pictures adds credibility to our recommendations and makes customers
advocates for our dealership. Customers are wowed by the process.”
Consumer Testimonial:
“You‟re never excited to find out new repairs are necessary. But this was an easy,
educational way of getting Instantly sending vehicle photos by text and e-mail gets a quicker “
information about my car.”

34. Overview of Interactive Service Library
ClearMechanic develops and owns the industry‟s most
comprehensive library of expert parts and repair illustrations
9 vehicle systems with approximately 1,000 unique illustrations
3 illustration types: Location, Function and System
Integration options:
1 Frame CM‟s interactive service within dealer‟s web site.
2 Embed CM content into outgoing e-mail campaigns (e.g. declined service letters).
3 Incorporate CM content into online scheduling to “pre-educate” customers.

35. How CM Creates Expert Diagrams
Source Material
CM Illustrators
CM Technicians
CM Customers /
Partners
CM‟s process for in-house illustration development allows for rapid
iteration and new creation ofsending vehicle photos by text and e-mail gets a quicker “
Instantly expert content.

36. Sample Expert “Location” Diagram
Instantly sending vehicle photos by text and e-mail gets a quicker “
Sample Location Diagram: Oxygen Sensor

37. Sample Expert “Function” Diagram
Instantly sending vehicle photos by text and e-mail gets a quicker “
Sample Function Diagram: Oxygen Sensor

38. Sample Expert “System” Diagram
Sample Systemsending vehicle photos by text and e-mail gets a quicker “
Instantly
Diagram: Oxygen Sensor

39. ClearMechanic Packages: Basic to Gold
Basic Package Silver Package Gold Package
iPhone and Android Real-time video All other packages
mobile applications capability included
Post photos directly Private Analytics “Visual Declined
to service center‟s Dashboard, with Service Marketing”
website permanent access to win back lost
to all inspection customers
E-mail and SMS photos and videos
text message API access for
capability Interactive Service authorized vendors
Library
Call 866-210-6717 or E-mail info@asatire.com for pricing!