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Scandinavian Search Group
The SSG SalesGauge
         Presentation
           2009
Some Facts about
Scandinavian Search Group
                      • Founded 1997
       • 4th largest MRI Network office in Europe 2008
                  • 120 placements in 2008
   • Scandinavian Search Group Baltic established June 2008
Some Facts about

MRINetwork
   Established 1964




                      Nearly 1,000
                      offices, in
                      more than 35
                      countries
Our services
Pulling together for
 increased sales…
 …maximizing sales team effectiveness


The SSG SalesGauge
When you pay for six salespeople you get six
         pulling sales in, right?
What if you pay for six but get five pulling sales
         in and one pulling sales out?
‘Normal Distribution’
   These pull sales                        Top Performers
     out of the                             produce 32%
organisation and put                        more than the
pressure on everyone                     ‘Average’ producers
                                                            These take up
   Bottom Performers                                       the slack for the
     produce 32%                                          Bottom Performers
      less than the                                     – but are highly mobile
  ‘Average’ producers
These all looked the same when hired…



                                         32% more
                                        than average
                                            sales

                    Average sales


  32% less
than average
    sales
What do you miss?
If traditional approaches work
- you wouldn’t have an issue…
…but traditional approaches do not work
            consistently well!
360,000 salespeople followed through
     sales careers over 20 years

         “It’s not experience – or college degrees
                 or other accepted factors…

                 …(it) hinges on fit with the job.”




                    Source: Herbert M. Greenberg and Jeanne Greenberg,
    “Job Matching for Better Sales Performance, ” Harvard Business Review, Vol. 58, No. 5.
“Six months after hire persons who had been job
matched outperformed those who had not been matched.
 “Moreover, the differences widened after 14 months”



                                                                                    Percentage of
                                                                                   Top Performers
                                                                                     in sales force
                                                                                    – Job Match vs.
                                                                                    Non Job Match

                       Source: Herbert M. Greenberg and Jeanne Greenberg,
       “Job Matching for Better Sales Performance, ” Harvard Business Review, Vol. 58, No. 5.
Shield your targets!
Interviews: Less than perfect...
• 100s of questions to get necessary information

• Which are the right questions?

• Analyzing and comparing candidate responses

• What if they exaggerate?
The SSG SalesGauge...
     ...How it works
The SSG SalesGauge...
      1. Test your Top 3 Sales People

     2. Receive a Benchmark Profile for

      - Organizational reengineering
             - Future Hirings
The
    JobMatch
     Pattern
Shaded areas indicate
the JobMatch pattern

The JobMatch patterns
show requirements for
 the sales positions in
    your company
“...(it) hinges on fit with the job…”

   ‘Superior’ sales producers fit their jobs and:
• Can deal with the mental demands of their sales cycle position
• Are comfortable with the demands of the sales environment they work in
• Enjoy selling and are motivated to do it
The SSG SalesGauge...
  3. Benchmark against the Top Performers

              - Current Team
              - Future Hirings
Good
     Match
Grey areas indicate the
  JobMatch pattern

 Red boxes show the
  candidate’s scores
Questionable
  Match
Grey areas indicate the
  JobMatch pattern

 Red boxes show the
  candidate’s scores
The Report
Internal Recruitment
       and Coaching
“In these days of Talent Wars, the best way to keep your
 stars is to know them better than they know themselves
- and then use that information to customize the career of
                       their dreams”




  -Source: Timothy Butler & James Waldroop: “Job Sculpting” Harvard Business Review - September-October 1999
The Report
  External Recruitment
of new Top Performers
New Candidates
Benchmarked towards
     Top Performers
Real Life Case 1:

                  Novartis Ciba Vision
The Challenge
     – 37 salespeople - averaged 109% of target
     – Top 10 averaged 125% of target (111% to 139%)
     – Bottom 7 averaged 92% of target (82% to 99%)

What they did
     – Profile Identified the Key Characteristics of the Top (& bottom) Performers
          • Provided a framework to identify top performers at the point of hiring
          • Provided a framework to raise everyone’s performance to Top Performer level
Results
     – Took product line from $1M p.a. to $1M per month
     – 2nd year total sales: $10.5M
     – 3rd year total sales: $22M
Real Life Case 2:

               Data Service Organization
14 Account Executives
• Dramatic performance gaps
    – Average sales of 3 Top Performers:           $1.25M
    – Average sales of 3 Bottom Performers:        $850K

Benchmark pattern created of the top three performers

All 14 reviewed against pattern and ‘the bar’ set at 87%

Big difference between matched / non-matched people:
     Matched: Average sales:                                 $1.31M
     Non-Matched – Average sales:                            $ 840K
     Average difference between selected and non-selected:   $ 470K

…Which would you prefer to hire?
What Next?




…We’ll help you develop the profile, produce the reports and track the
     results to keep you on line – we’ll support you all the way
Pulling together for
 increased sales…
 …maximizing sales team effectiveness
  ...and headhunting the right people

       Scandinavian Search Group
               together with
 Profiles International and MRINetwork

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Ssg Sales Gauge 1 2009 En (3)

  • 1. Scandinavian Search Group The SSG SalesGauge Presentation 2009
  • 2. Some Facts about Scandinavian Search Group • Founded 1997 • 4th largest MRI Network office in Europe 2008 • 120 placements in 2008 • Scandinavian Search Group Baltic established June 2008
  • 3. Some Facts about MRINetwork Established 1964 Nearly 1,000 offices, in more than 35 countries
  • 5. Pulling together for increased sales… …maximizing sales team effectiveness The SSG SalesGauge
  • 6. When you pay for six salespeople you get six pulling sales in, right?
  • 7. What if you pay for six but get five pulling sales in and one pulling sales out?
  • 8. ‘Normal Distribution’ These pull sales Top Performers out of the produce 32% organisation and put more than the pressure on everyone ‘Average’ producers These take up Bottom Performers the slack for the produce 32% Bottom Performers less than the – but are highly mobile ‘Average’ producers
  • 9. These all looked the same when hired… 32% more than average sales Average sales 32% less than average sales
  • 10. What do you miss?
  • 11. If traditional approaches work - you wouldn’t have an issue… …but traditional approaches do not work consistently well!
  • 12. 360,000 salespeople followed through sales careers over 20 years “It’s not experience – or college degrees or other accepted factors… …(it) hinges on fit with the job.” Source: Herbert M. Greenberg and Jeanne Greenberg, “Job Matching for Better Sales Performance, ” Harvard Business Review, Vol. 58, No. 5.
  • 13. “Six months after hire persons who had been job matched outperformed those who had not been matched. “Moreover, the differences widened after 14 months” Percentage of Top Performers in sales force – Job Match vs. Non Job Match Source: Herbert M. Greenberg and Jeanne Greenberg, “Job Matching for Better Sales Performance, ” Harvard Business Review, Vol. 58, No. 5.
  • 15. Interviews: Less than perfect... • 100s of questions to get necessary information • Which are the right questions? • Analyzing and comparing candidate responses • What if they exaggerate?
  • 16. The SSG SalesGauge... ...How it works
  • 17. The SSG SalesGauge... 1. Test your Top 3 Sales People 2. Receive a Benchmark Profile for - Organizational reengineering - Future Hirings
  • 18. The JobMatch Pattern Shaded areas indicate the JobMatch pattern The JobMatch patterns show requirements for the sales positions in your company
  • 19. “...(it) hinges on fit with the job…” ‘Superior’ sales producers fit their jobs and: • Can deal with the mental demands of their sales cycle position • Are comfortable with the demands of the sales environment they work in • Enjoy selling and are motivated to do it
  • 20. The SSG SalesGauge... 3. Benchmark against the Top Performers - Current Team - Future Hirings
  • 21. Good Match Grey areas indicate the JobMatch pattern Red boxes show the candidate’s scores
  • 22. Questionable Match Grey areas indicate the JobMatch pattern Red boxes show the candidate’s scores
  • 24.
  • 25.
  • 26.
  • 27. “In these days of Talent Wars, the best way to keep your stars is to know them better than they know themselves - and then use that information to customize the career of their dreams” -Source: Timothy Butler & James Waldroop: “Job Sculpting” Harvard Business Review - September-October 1999
  • 28. The Report External Recruitment of new Top Performers
  • 30.
  • 31.
  • 32.
  • 33.
  • 34. Real Life Case 1: Novartis Ciba Vision The Challenge – 37 salespeople - averaged 109% of target – Top 10 averaged 125% of target (111% to 139%) – Bottom 7 averaged 92% of target (82% to 99%) What they did – Profile Identified the Key Characteristics of the Top (& bottom) Performers • Provided a framework to identify top performers at the point of hiring • Provided a framework to raise everyone’s performance to Top Performer level Results – Took product line from $1M p.a. to $1M per month – 2nd year total sales: $10.5M – 3rd year total sales: $22M
  • 35.
  • 36. Real Life Case 2: Data Service Organization 14 Account Executives • Dramatic performance gaps – Average sales of 3 Top Performers: $1.25M – Average sales of 3 Bottom Performers: $850K Benchmark pattern created of the top three performers All 14 reviewed against pattern and ‘the bar’ set at 87% Big difference between matched / non-matched people: Matched: Average sales: $1.31M Non-Matched – Average sales: $ 840K Average difference between selected and non-selected: $ 470K …Which would you prefer to hire?
  • 37. What Next? …We’ll help you develop the profile, produce the reports and track the results to keep you on line – we’ll support you all the way
  • 38. Pulling together for increased sales… …maximizing sales team effectiveness ...and headhunting the right people Scandinavian Search Group together with Profiles International and MRINetwork