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R. GLENN
HUBBARD
Microeconomics
FOURTH EDITION
ANTHONY PATRICK
O’BRIEN
2 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Consumer Choice and Behavioral
Economics
CHAPTER
10
Chapter Outline and
Learning Objectives
10.1 Utility and Consumer
Decision Making
10.2 Where Demand Curves
Come From
10.3 Social Influences on
Decision Making
10.4 Behavioral Economics: Do
People Make Their Choices
Rationally?
Appendix: Using Indifference
Curves and Budget Lines to
Understand Consumer Behavior
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• Managers at Best Buy had an idea they believed people would love: The
company would buy any cell phone or other electronic product back from
their customers within two years of purchase and allow them to upgrade
to a newer model.
• To announce this Buy Back program, Best Buy took an opportunity to
reach over 110 million viewers by airing a commercial during the 2011
Super Bowl featuring an unlikely pair of celebrities: aging rock star Ozzie
Osborne and teenage singing sensation Justin Bieber.
• The success of celebrity endorsements may often rely on their relevance
to the advertised product.
• Firms must understand consumer behavior to determine what strategies
are likely to be most effective in selling their products.
• AN INSIDE LOOK on page 332 discusses whether endorsements from
celebrities ranging from Jennifer Lopez to Charlie Sheen can help or hurt
a brand.
Can Justin Bieber and Ozzy Osbourne Get You to Shop
at Best Buy?
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Do You Make Rational Decisions?
Economists generally assume that people make decisions in a rational,
consistent way. But are people actually as rational as economists assume?
See if you can answer these questions by the end of the chapter:
Consider the following situation:
You bought a concert ticket for $75, which is the most you were willing to
pay. While you are in line to enter the concert hall, someone offers you $90
for the ticket.
Would you sell the ticket?
Would an economist think it is rational to sell the ticket?
Economics in Your Life
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Define utility and explain how consumers choose goods and services to
maximize their utility.
10.1 LEARNING OBJECTIVE
Utility and Consumer Decision Making
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The Economic Model of Consumer Behavior in a Nutshell
The economic model of consumer behavior predicts that consumers will choose
to buy the combination of goods and services that makes them as well off as
possible from among all the combinations that their budgets allow them to buy.
Utility The enjoyment or satisfaction people receive from consuming goods
and services.
Marginal utility (MU) The change in total utility a person receives from
consuming one additional unit of a good or service.
Law of diminishing marginal utility The principle that consumers experience
diminishing additional satisfaction as they consume more of a good or service
during a given period of time.
The Principle of Diminishing Marginal Utility
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Figure 10.1
Total and Marginal Utility from Eating Pizza
on Super Bowl Sunday
The table shows that for the first 5 slices of
pizza, the more you eat, the more your total
satisfaction, or utility, increases.
If you eat a sixth slice, you start to feel ill from
eating too much pizza, and your total utility falls.
Each additional slice increases your utility by
less than the previous slice, so your marginal
utility from each slice is less than the one before.
Panel (a) shows your total utility rising as you eat
the first 5 slices and falling with the sixth slice.
Panel (b) shows your marginal utility falling
with each additional slice you eat and
becoming negative with the sixth slice.
The height of the marginal utility line at any
quantity of pizza in panel (b) represents the
change in utility as a result of consuming that
additional slice.
For example, the change in utility as a result of
consuming 4 slices instead of 3 is 6 utils, so the
height of the marginal utility line in panel (b) for
the fourth slice is 6 utils.
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The Rule of Equal Marginal Utility per Dollar Spent
Budget constraint The limited amount of income available to consumers to
spend on goods and services.
Table 10.1 Total Utility and Marginal Utility from Eating Pizza and Drinking Coke
Number
of Slices
of Pizza
Total Utility
from Eating
Pizza
Marginal
Utility from
the Last Slice
Number
of Cups
of Coke
Total
Utility from
Drinking Coke
Marginal
Utility from
the Last Cup
0 0 — 0 0 —
1 20 20 1 20 20
2 36 16 2 35 15
3 46 10 3 45 10
4 52 6 4 50 5
5 54 2 5 53 3
6 51 −3 6 52 −1
Remember: Optimal decisions are made at the margin. The key to making the
best consumption decision is to maximize utility by following the rule of equal
marginal utility per dollar spent.
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Table 10.2 Converting Marginal Utility to Marginal Utility per Dollar
(1)
Slices
of Pizza
(2)
Marginal
Utility
(MUPizza)
(4)
Cups
of Coke
(5)
Marginal
Utility
(MUCoke)
1 20 10 1 20 20
2 16 8 2 15 15
3 10 5 3 10 10
4 6 3 4 5 5
5 2 1 5 3 3
6 −3 −1.5 6 −1 −1
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Combinations of Pizza
and Coke with Equal
Marginal Utilities per Dollar
Marginal Utility
Per Dollar
(MU/P)
Total
Spending Total Utility
1 slice of pizza and 3 cups of Coke 10 $2 + $3 = $5 20 + 45 = 65
3 slices of pizza and 4 cups of Coke 5 $6 + $4 = $10 46 + 50 = 96
4 slices of pizza and 5 cups of Coke 3 $8 + $5 = $13 52 + 53 = 105
Table 10.3 Equalizing Marginal Utility per Dollar Spent
We can summarize the two conditions for maximizing utility:
1. 
Pizza
Pizza
P
MU
Coke
Coke
P
MU
2. Spending on pizza + Spending on Coke = Amount available to be spent
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Number of Ice
Cream Cones
Total Utility from
Ice Cream Cones
Marginal Utility
from Last Cone
Number of Cans
of Lime Fizz
Total Utility from
Cans of Lime Fizz
Marginal Utility
from Last Can
0 0 — 0 0 —
1 30 30 1 40 40
2 55 25 2 75 35
3 75 20 3 101 26
4 90 15 4 119 18
5 100 10 5 134 15
6 105 5 6 141 7
Finding the Optimal Level of Consumption
Solved Problem 10.1
The following table shows Lee’s utility from consuming ice cream cones and cans of Lime
Fizz soda:
a. Ed inspects this table and concludes, “Lee’s optimal choice would be to consume 4 ice
cream cones and 5 cans of Lime Fizz because with that combination, his marginal
utility from ice cream cones is equal to his marginal utility from Lime Fizz.”
Do you agree with Ed’s reasoning? Briefly explain.
Solving the Problem
Step 1: Review the chapter material.
Step 2: Answer part a. by analyzing Ed’s reasoning.
Ed’s reasoning is incorrect.
To maximize utility, Lee needs to equalize marginal utility per dollar for the two goods.
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Finding the Optimal Level of Consumption
Solved Problem 10.1
b. Suppose that Lee has an unlimited budget to spend on ice cream cones and cans of
Lime Fizz.
Under these circumstances, how many ice cream cones and how many cans of Lime
Fizz will he consume? (Assume that Lee cannot consume more than 6 ice cream
cones or 6 cans of Lime Fizz.)
Step 3: Answer part b. by determining how Lee would maximize utility with an
unlimited budget.
With an unlimited budget, consumers maximize utility by continuing to buy each good as
long as their utility is increasing.
In this case, Lee will maximize utility by buying 6 ice cream cones and 6 cans of Lime
Fizz, given that we are assuming he can’t buy more than 6 units of either good.
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Ice Cream Cones Cans of Lime Fizz
Quantity MU MU
1 30 15 40 40
2 25 12.5 35 35
3 20 10 26 26
4 15 7.5 18 18
5 10 5 15 15
6 5 2.5 7 7
c. Suppose that Lee has $7 per week to spend on ice cream cones and Lime Fizz. The
price of an ice cream cone is $2, and the price of a can of Lime Fizz is $1.
If Lee wants to maximize his utility, how many ice cream cones and how many cans of
Lime Fizz should he buy?
Finding the Optimal Level of Consumption
Solved Problem 10.1
Step 4: Answer part c. by determining Lee’s optimal combination of ice cream
cones and cans of Lime Fizz.
We can use the following table to solve this part of the problem:
Your Turn: For more practice, do related problems 1.8 and 1.9 at the end of this chapter.MyEconLab
Lee will maximize his utility by buying 1 ice cream cone and 5 cans of Lime Fizz. At this
combination, the marginal utility of each good divided by its price equals 15. He has also
spent all of his $7.
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What if the Rule of Equal Marginal Utility per Dollar Does Not Hold?
The idea of getting the maximum utility by equalizing the ratio of marginal utility
to price for the goods you are buying can be difficult to grasp, so it is worth
thinking about in another way.
From the information in Table 10.1, we can list the additional utility per dollar
you are getting from the last slice and the last cup and the total utility from
consuming 4 slices and 2 cups:
Marginal utility per dollar for the fourth slice of pizza = 3 utils per dollar
Marginal utility per dollar for the second cup of Coke = 15 utils per dollar
Total utility from 4 slices of pizza and 2 cups of Coke = 87 utils
The marginal utilities per dollar are not equal. You could raise your total utility
by buying less pizza and more Coke.
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Don’t Let This Happen to You
Equalize Marginal Utilities per Dollar
Harry’s Utility from Buying CDs and DVDs
Quantity of
CDs
Total Utility
from CDs
Marginal Utility
from Last CD
Quantity
of DVDs
Total Utility
from DVDs
Marginal Utility
from Last DVD
0 0 — 0 0 —
1 50 50 1 60 60
2 85 35 2 105 45
3 110 25 3 145 40
4 130 20 4 175 30
5 140 10 5 195 20
6 145 5 6 210 15
Consider the information in the following table, which gives Harry’s utility from buying CDs
and DVDs:
Let’s say that Harry has $100 to spend this month, the price of a CD is $10, and the price
of a DVD is $20.
Using the information from the first table, we can now calculate Harry’s marginal utility per
dollar for both goods in the next table.
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Don’t Let This Happen to You
Equalize Marginal Utilities per Dollar
Harry’s marginal utility per dollar is the same for two combinations of CDs and DVDs, as
shown in the following table:
The best combination provides him with the maximum amount of utility attainable, given his
budget constraint. Consumers maximize their utility when they equalize marginal utility per
dollar for every good they buy, not when they equalize marginal utility.
Your Turn: Test your understanding by doing related problem 1.11 at the end of this chapter.MyEconLab
Harry’s Marginal Utility and Marginal Utility per Dollar from Buying CDs and DVDs
Quantity of
CDs
Marginal Utility
from Last CD
(MUCD)
Quantity
of DVDs
Marginal Utility
from Last DVD
(MUDVD)
1 50 5 1 60 3
2 35 3.5 2 45 2.25
3 25 2.5 3 40 2
4 20 2 4 30 1.5
5 10 1 5 20 1
6 5 0.5 6 15 0.75
Combinations of CDs and
DVDs with Equal Marginal
Utilities per Dollar
Marginal Utility per Dollar
(MU/P) Total Spending Total Utility
5 CDs and 5 DVDs 1 $50 + $100 = $150 140 + 195 = 335
4 CDs and 3 DVDs 2 $40 + $60 = $100 130 + 145 = 275
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Income effect The change in the quantity demanded of a good that results
from the effect of a change in price on consumer purchasing power, holding all
other factors constant.
Substitution effect The change in the quantity demanded of a good that
results from a change in price making the good more or less expensive relative
to other goods, holding constant the effect of the price change on consumer
purchasing power.
The Income Effect and Substitution Effect of a Price Change
Table 10.4 Income Effect and Substitution Effect of a Price Change
When price . . .
consumer
purchasing
power . . .
The income effect
causes quantity
demanded to . . .
The substitution effect
causes the opportunity cost
of consuming a good to . . .
decreases, increases. increase, if a normal
good, and decrease,
if an inferior good.
decrease when the price
decreases, which causes the
quantity of the good
demanded to increase.
increases, decreases. decrease, if a normal
good, and increase, if
an inferior good.
increase when the price
increases, which causes the
quantity of the good
demanded to decrease.
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Number
of Slices
of Pizza
Marginal
Utility from
Last Slice
(Mupizza)
Number
of Cups
of Coke
Marginal
Utility from
Last Cup
(Mucoke)
1 20 13.33 1 20 20
2 16 10.67 2 15 15
3 10 6.67 3 10 10
4 6 4 4 5 5
5 2 1.33 5 3 3
6 −3 — 6 −1 —
Table 10.5 Adjusting Optimal Consumption to a Lower Price of Pizza
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Use the concept of utility to explain the law of demand.
10.2 LEARNING OBJECTIVE
Where Demand Curves Come From
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Figure 10.2 Deriving the Demand Curve for Pizza
A consumer responds optimally to a fall in the price of a product by consuming more of
that product.
In panel (a), the price of pizza falls from $2 per slice to $1.50, and the optimal quantity of
slices consumed rises from 3 to 4.
When we graph this result in panel (b), we have the consumer’s demand curve.
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Figure 10.3 Deriving the Market Demand Curve from Individual Demand Curves
The table shows that the total quantity demanded in a market is the sum of the quantities demanded by
each buyer. We can find the market demand curve by adding horizontally the individual demand curves
in panels (a), (b), and (c).
For instance, at a price of $1.50, your quantity demanded is 4 slices, David’s quantity demanded is 6
slices, and Lori’s quantity demanded is 5 slices. Therefore, panel (d) shows that a price of $1.50 and a
quantity demanded of 15 is a point on the market demand curve.
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For a demand curve to be upward sloping,
the good would have to be an inferior good
making up a very large portion of
consumers’ budgets with a greater income
effect than substitution effect.
Finding goods with upward-sloping
demand curves, referred to as Giffen
goods, proved impossible for more than a
century until finally in 2006, Robert Jensen
of Brown University and Nolan Miller of
Harvard conducted a study revealing both
rice and wheat as two examples.
Rice is a Giffen good
in poor parts of China.
Your Turn: Test your understanding by doing related problem 2.9 at the end of this chapter.MyEconLab
Are There Any Upward-Sloping Demand Curves
in the Real World?
Making
the
Connection
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Explain how social influences can affect consumption choices.
10.3 LEARNING OBJECTIVE
Social Influences on Decision Making
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The Effects of Celebrity Endorsements
In many cases, it is not just the number of people who use a product
that makes it desirable but the types of people who use it.
If consumers believe that media stars or professional athletes use a
product, demand for the product will often increase.
Sociologists and anthropologists have argued that social factors such
as culture, customs, and religion are very important in explaining the
choices consumers make.
Economists have traditionally seen such factors as being relatively
unimportant, if they take them into consideration at all.
Recently, however, some economists have begun to study how social
factors influence consumer choice.
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The NFL is by far the most popular sports league
in the United States, so it may not be surprising
that companies have lined up to have NFL
quarterback Tom Brady endorse their products.
Under Armour was so eager to have Brady
endorse their sportswear that they gave him part
ownership of the company in exchange for his
endorsement.
The average football fan might believe that
sportswear endorsed by Brady may be better.
But it seems more likely that people buy
products associated with Tom Brady or other
celebrities because using these products makes
them feel closer to the celebrity endorser or
because it makes them appear to be
fashionable.
Are you more likely to purchase
a product based on Tom Brady’s
endorsement?
Why Do Firms Pay Tom Brady to Endorse
Their Products?
Making
the
Connection
Your Turn: Test your understanding by doing related problem 3.10 at the end of this chapter.MyEconLab
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Network externality A situation in which the usefulness of a product increases
with the number of consumers who use it.
Does Fairness Matter?
If people were only interested in making themselves as well off as possible in a
material sense, they would not be concerned with fairness.
There is a great deal of evidence, however, that people like to be treated fairly
and that they usually attempt to treat others fairly, even if doing so makes them
worse off financially.
Network externalities sometimes result in market failures, partly due to
significant switching costs they can create related to changing products, the
selection of which may be path dependent.
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Are the Results of Economic Experiments Reliable? The experimental
situation is artificial, so results obtained from experiments may not hold up in
the real world.
Business Implications of Fairness If consumers value fairness, how does
this affect firms?
One consequence is that firms will sometimes not raise prices of goods and
services, even when there is a large increase in demand, because they are
afraid their customers will consider the price increases unfair and may buy
elsewhere.
Sometimes firms will give up some profits in the short run to keep their
customers happy and increase their profits in the long run.
A Test of Fairness in the Economic Laboratory: The Ultimatum Game
Experiment Experimental economics has been widely used during the past
two decades, and a number of experimental economics laboratories exist in the
United States and Europe.
The ultimatum game, first popularized by Werner Güth of the Max Planck
Institute of Economics, is an experiment that tests whether fairness is important
in consumer decision making.
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What’s Up with “Fuel Surcharges”?Making
the
Connection
Your Turn: Test your understanding by doing related problems 3.12 and 3.13 at the end of this chapter.MyEconLab
As oil prices declined in mid-2011, the price of most airline tickets did not decline and in fact,
actually increased slightly on some airline routes.
As oil prices began to rise in 2008, a number of companies began adding
a line for “fuel surcharge” to their bills because they knew that doing so
would make consumers believe that the price increases were fair.
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Describe the behavioral economics approach to understanding decision making.
10.4 LEARNING OBJECTIVE
Behavioral Economics: Do People Make Their Choices
Rationally?
Behavioral economics The study of situations in which people make choices
that do not appear to be economically rational.
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Consumers commonly commit the following three mistakes when making
decisions:
1. They take into account monetary costs but ignore nonmonetary
opportunity costs.
2. They fail to ignore sunk costs.
3. They are unrealistic about their future behavior.
Ignoring Nonmonetary Opportunity Costs
Opportunity cost The highest-valued alternative that must be given up to
engage in an activity.
Endowment effect The tendency of people to be unwilling to sell a good they
already own even if they are offered a price that is greater than the price they
would be willing to pay to buy the good if they didn’t already own it.
Nonmonetary opportunity costs are just as real as monetary costs and should
be taken into account when making decisions.
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Failing to Ignore Sunk Costs
Sunk cost A cost that has already been paid and cannot be recovered.
Being Unrealistic about Future Behavior
Many people have preferences that are not consistent over time.
If you are unrealistic about your future behavior, you underestimate the costs of
choices that you make today.
Taking into account nonmonetary opportunity costs, ignoring sunk costs, and
being more realistic about future behavior are three ways in which consumers
are able to improve the decisions they make.
Once you have paid money and can’t get it back, you should ignore that money
in any later decisions you make.
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Would you give up being a surgeon
to start your own blog?
Arnold Kim began blogging about Apple
products in 2000, during his fourth year of
medical school.
By 2008, he was earning more than
$100,000 per year from paid advertising.
The time, energy, and nearly $200,000 he
had invested in medical school were sunk
costs he needed to ignore in order to make
a rational decision about whether to continue
in medicine or to become a full-time blogger.
After weighing all his options, Kim chose to
blog full time and by mid-2011, his income had
risen above what he would have made as a doctor.
Knowing that it is rational to ignore sunk costs can be important in making key
decisions in life.
A Blogger Who Understands the Importance
of Ignoring Sunk Costs
Making
the
Connection
Your Turn: Test your understanding by doing related problems 4.7, 4.8, and 4.9 at the end of this chapter.MyEconLab
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If the payoff to studying
is so high, why don’t
students study more?
Government statistics show that students who do
well in college earn at least $10,000 more per
year than students who fail to graduate or who
graduate with low grades.
Most colleges advise that students study at least
two hours outside class for every hour they
spend in class, but surveys show that students
often ignore this advice.
On any given night, a student has to choose
between studying and other activities that may
seem to provide higher utility in the short run.
If students were more realistic about their future
behavior, they would not make the mistake of
overvaluing the utility from activities such as watching television or partying
because they would realize that those activities can endanger their long-run
goal of graduating with honors.
Why Don’t Students Study More?
Making
the
Connection
Your Turn: Test your understanding by doing related problems 4.10 and 4.11 at the end of this chapter.MyEconLab
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How Do You Get People to Save More of Their Income?
Solved Problem 10.4
Under 401(k) retirement plans, firms can send some of a worker’s pay to a mutual fund or
other investment, where its returns will accumulate tax free until the worker retires. Congress
included in the Pension Protection Act of 2006 a provision that made it easier for companies
to automatically enroll employees in a 401(k) plan, which increased participation rates.
a. Why would more people participate in a retirement plan when they are automatically
enrolled than when they have to fill out a form to enroll?
Solving the Problem
Step 1: Review the chapter material.
Step 2: Use your understanding of consumer decision making to answer part a.
Some people spend money today that they should be saving for retirement because they
expect to increase their saving in the future. If people who act in this way are not
automatically enrolled in a plan, they are unlikely to take the steps to enroll because they
expect—possibly unrealistically— that in the future they will enroll or save money for
retirement in other ways.
However, if they are automatically enrolled, then taking the step of opting out of the plan
would make it more obvious to themselves that they are behaving in a way that is
inconsistent with their long-term goal of saving for retirement. So, once automatically
enrolled, most people choose to stay enrolled, even if they would not have taken the
necessary action to enroll themselves.
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How Do You Get People to Save More of Their Income?
Solved Problem 10.4
Under 401(k) retirement plans, firms can send some of a worker’s pay to a mutual fund or
other investment, where its returns will accumulate tax free until the worker retires. Congress
included in the Pension Protection Act of 2006 a provision that made it easier for companies
to automatically enroll employees in a 401(k) plan, which increased participation rates.
b. Most 401(k) plans automatically enrolled employees at a saving rate of 3 percent of their
salary, which was a decline since the law had changed. One study indicated, though, that
40 percent of employees would have enrolled at a higher saving rate if they hadn’t been
automatically enrolled at the 3 percent rate.
Why wouldn’t employees enrolled at the 3 percent rate who wanted to save at a higher
rate simply tell their employers that they wanted to save at a higher rate (which is easy to
do under the plans)?
Step 3: Answer part b. by explaining why some employees don’t raise their saving
rate above the default rate of 3 percent.
Presumably, people who would have chosen a saving rate of 5 percent or 10 percent if they
had not been automatically enrolled at 3 percent intend to raise their saving rate in the
future. Some may actually do so, but for others the fact that they are at least saving
something may disguise the fact that they are spending too much in the present and saving
too little to meet their long-run saving goals.
Your Turn: For more practice, do related problems 4.12 and 4.13 at the end of this chapter.MyEconLab
36 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Do You Make Rational Decisions?
At the beginning of the chapter, we asked you to consider a situation in which
you had paid $75 for a concert ticket, which is the most you would be willing to
pay. Just before you enter the concert hall, someone offers you $90 for the
ticket. We posed two questions:
Would you sell the ticket? and
Would an economist think it is rational to sell the ticket?
If you answered that you would sell, then your answer is rational in the sense in
which economists use the term. The cost of going to see the concert is what
you have to give up for the ticket. Initially, the cost was just $75—the dollar
price of the ticket and the most you were willing to pay. However, once
someone offers you $90 for the ticket, the cost of seeing the concert rises to
$90 because once you turn down the offer, you have incurred a nonmonetary
opportunity cost of $90 if you use the ticket yourself.
The endowment effect explains why some people would not sell the ticket.
People seem to value things that they have more than things that they do not
have. Behavioral economists study situations where people’s choices do not
appear to be economically rational.
Economics in Your Life
37 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
AN
INSIDE
LOOK
Findings Are Mixed on the Success of Celebrity
Endorsements
When successful, a celebrity endorsement can shift the demand curve for a product to
the right, from D1 to D2.
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Consumption Bundle A Consumption Bundle B
2 slices of pizza and 1 can of Coke 1 slice of pizza and 2 cans of Coke
We assume that the consumer will always be able to decide which of the
following is true:
• The consumer prefers bundle A to bundle B.
• The consumer prefers bundle B to bundle A.
• The consumer is indifferent between bundle A and bundle B. That is, the
consumer would be equally happy to receive either bundle, so we can say
the consumer receives equal utility from the two bundles.
For consistency, we also assume that the consumer’s preferences are transitive.
Using Indifference Curves and Budget
Lines to Understand Consumer Behavior
Appendix
Use indifference curves and budget lines to understand consumer behavior.
LEARNING OBJECTIVE
Consumer Preferences
Suppose that a consumer is presented with the following alternatives, or
consumption bundles:
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Figure 10A.1 Plotting Dave’s Preferences for Pizza and Coke
Every possible combination of pizza and Coke will have an indifference curve passing
through it, although in the graph we show just four of Dave’s indifference curves.
Dave is indifferent among all the consumption bundles that are on the same
indifference curve.
So, he is indifferent among bundles E, B, and F because they all lie on indifference curve I3.
Moving to the upper right in the graph increases the quantities of both goods available for
Dave to consume.
Therefore, the further to the upper right the indifference curve is, the greater the utility
Dave receives.
Indifference curve A curve that shows the combinations of consumption
bundles that give the consumer
the same utility.
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Can Indifference Curves Ever Cross?
Figure 10A.2
Indifference Curves Cannot Cross
Because bundle X and bundle Z
are both on indifference curve I1,
Dave must be indifferent
between them.
Similarly, because bundle X and
bundle Y are on indifference curve I2,
Dave must be indifferent
between them.
The assumption of transitivity means
that Dave should also be indifferent
between bundle Z and bundle Y.
We know that this is not true, however,
because bundle Y contains more pizza and more Coke than bundle Z.
So Dave will definitely prefer bundle Y to bundle Z, which violates the assumption of transitivity.
Therefore, none of Dave’s indifference curves can cross.
Marginal rate of substitution (MRS) The rate at which a consumer would be
willing to trade off one good for another.
The Slope of an Indifference Curve
41 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Figure 10A.3 Dave’s Budget Constraint
Dave’s budget constraint shows the combinations of slices of pizza and cans of Coke he can buy with $10.
The price of Coke is $1 per can, so if he spends all of his $10 on Coke, he can buy 10 cans (bundle G).
The price of pizza is $2 per slice, so if he spends all of his $10 on pizza, he can buy 5 slices (bundle L).
As he moves down his budget constraint from bundle G, he gives up 2 cans of Coke for every slice of
pizza he buys.
Any consumption bundles along the line or inside the line are affordable.
Any bundles that lie outside the line are unaffordable.
The Budget Constraint
The slope of the budget constraint is equal to the ratio of the price of the good on the
horizontal axis divided by the price of the good on the vertical axis multiplied by −1.
Remember that a consumer’s
budget constraint is the amount of
income he or she has available to
spend on goods and services.
42 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Figure 10A.4
Finding Optimal Consumption
Dave would like to be on the
highest possible indifference
curve, but he cannot reach
indifference curves such as I4
that are outside his budget
constraint.
Dave’s optimal combination of
slices of pizza and cans of
Coke is at point B, where his
budget constraint just
touches—or is tangent to—the
highest indifference curve he
can reach.
At point B, he buys 3 slices of
pizza and 4 cans of Coke.
Choosing the Optimal Consumption of Pizza and Coke
To maximize utility, a consumer needs to be on the highest indifference curve,
given his budget constraint.
43 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
We can use the model of consumer choice to analyze a simplified version
of the situation Dell faces in deciding which features to offer consumers.
Dell Determines the Optimal Mix of ProductsMaking
the
Connection
Your Turn: Test your understanding by doing related problem 10A.8 at the end of this appendix.MyEconLab
Each point of tangency between a typical consumer’s indifference curve and the budget
constraint shows an optimal processor speed and screen size choice, which is useful
information for Dell in determining the mix of components to offer consumers.
44 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Deriving the Demand Curve
Figure 10A.5 How a Price Decrease Affects the Budget Constraint
A fall in the price of pizza from $2 per slice to $1 per slice increases the maximum number
of slices Dave can buy with $10 from 5 to 10.
The budget constraint rotates outward from point A to point B to show the effect of the
price decrease.
45 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Figure 10A.6
How a Price Change Affects Optimal
Consumption
In panel (a), a fall in the price of pizza
results in Dave’s consuming less Coke
and more pizza.
1. A fall in the price of pizza rotates the
budget constraint outward because
Dave can now buy more pizza with
his $10.
2. In the new optimum on indifference
curve I2, Dave changes the quantities
he consumes of both goods.
His consumption of Coke falls from 4
cans to 3 cans.
3. In the new optimum, Dave’s
consumption of pizza increases from
3 slices to 7 slices.
In panel (b), Dave responds optimally to
the fall in the price of pizza from $2 per
slice to $1 by increasing the quantity of
slices he consumes from 3 slices to 7
slices.
When we graph this result, we have
Dave’s demand curve for pizza.
46 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
When Does a Price Change Make a Consumer Better Off?
Solved Problem 10A.1
Dave has $300 to spend each month on DVDs and CDs, which both currently cost $10,
and he is maximizing his utility by buying 20 DVDs and 10 CDs. Suppose Dave still has
$300 to spend, but the price of a CD rises to $20, while the price of a DVD drops to $5.
Is Dave better or worse off than he was before the price change?
Use a budget constraint–indifference curve graph to illustrate your answer.
Solving the Problem
Step 1: Review the chapter material.
Step 2: Solve the problem by drawing the appropriate graph.
We begin by drawing the budget constraint, indifference curve, and point of optimal
consumption for
the original prices:
47 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Your Turn: For more practice, do related problem 10A.10 at the end of this appendix.MyEconLab
When Does a Price Change Make a Consumer Better Off?
Solved Problem 10A.1
Solving the Problem
Step 1: Review the chapter material.
Step 2: Solve the problem by drawing the appropriate graph.
Now draw a graph that shows the results of the price changes.
Dave has $300 to spend each month on DVDs and CDs, which both currently cost $10,
and he is maximizing his utility by buying 20 DVDs and 10 CDs. Suppose Dave still has
$300 to spend, but the price of a CD rises to $20, while the price of a DVD drops to $5.
Is Dave better or worse off than he was before the price change?
Use a budget constraint–indifference curve graph to illustrate your answer.
Because Dave
can now reach a
higher
indifference
curve, we can
conclude that he
is better off as a
result of the price
change.
48 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Figure 10A.7 Income and Substitution Effects of a Price Change
Following a decline in
the price of pizza,
Dave’s optimal
consumption of pizza
increases from 3 slices
(point A) per week to 7
slices per week (point C).
We can think of this
movement from point A to
point C as taking place in
two steps:
The movement from point
A to point B along
indifference curve I1
represents the
substitution effect, and
the movement from point
B to point C represents
the income effect.
Dave increases his consumption of pizza from 3 slices per week to 5 slices per week
because of the substitution effect of a fall in the price of pizza and from 5 slices per week
to 7 slices per week because of the income effect.
49 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Figure 10A.8
How a Change in Income
Affects the Budget Constraint
When the income Dave has
to spend on pizza and Coke
increases from $10 to $20,
his budget constraint shifts
outward.
With $10, Dave could buy a
maximum of 5 slices of pizza
or 10 cans of Coke.
With $20, he can buy a
maximum of 10 slices of
pizza or 20 cans of Coke.
50 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Figure 10A.9 How a Change in Income Affects Optimal Consumption
An increase in income leads Dave to
consume more Coke and more pizza.
1. An increase in income shifts
Dave’s budget constraint outward
because he can now buy more
of both goods.
2. In the new optimum on
indifference curve I2,
Dave changes the quantities
he consumes of both goods.
His consumption of Coke
increases from 4 cans
to 6 cans.
3. In the new optimum,
Dave’s consumption of pizza
increases from 3 slices
to 7 slices.
51 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
Figure 10A.10
At the Optimum Point, the
Slopes of the Indifference
Curve and Budget Constraint
Are the Same
At the point of optimal
consumption, the marginal
rate of substitution is equal
to the ratio of the price of
the product on the
horizontal axis to the price
of the product on the
vertical axis.
The Slope of the Indifference Curve, the Slope of the Budget Line,
and the Rule of Equal Marginal Utility per Dollar Spent
At the point of optimal consumption, the marginal rate of substitution (MRS) is
equal to the ratio of the price of the product on the horizontal axis to the price of
the product on the vertical axis.
52 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
)pizzaofquantityin the(Change)Cokeofquantityin the(Change PizzaCoke MUMU 
The Rule of Equal Marginal Utility per Dollar Spent Revisited
The rule of equal marginal utility per dollar states that to maximize utility,
consumers should spend their income so that the last dollar spent on each
product gives them the same marginal utility.
When Dave consumes less Coke but more pizza, his total utility remains the
same along an indifference curve. Therefore, we can write:
If we rearrange terms, we have:
Because the first expression is the slope of the indifference curve, it is equal to
the marginal rate of substitution (multiplied by negative 1). So, we can write:
Coke
Pizza
MU
MU
MRS 

pizzaofquantityin theChange
Cokeofquantityin theChange
Coke
Pizza
MU
MU


pizzaofquantityin theChange
Cokeofquantityin theChange
53 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall
We can rewrite this to show that at the point of optimal consumption:
The slope of Dave’s budget constraint equals the price of pizza divided by the
price of Coke (multiplied by negative 1).
We saw earlier in this appendix that at the point of optimal consumption, the
MRS equals the ratio of the prices of the two goods. Therefore:
This last expression is the rule of equal marginal utility per dollar that we first
developed in this chapter.
So we have shown how this rule follows from the indifference curve and budget
constraint approach to analyzing consumer choice.
Coke
Pizza
Coke
Pizza
P
P
MU
MU

Coke
Coke
Pizza
Pizza
P
MU
P
MU


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Consumer Behavior and the Economics of Choice

  • 2. 2 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Consumer Choice and Behavioral Economics CHAPTER 10 Chapter Outline and Learning Objectives 10.1 Utility and Consumer Decision Making 10.2 Where Demand Curves Come From 10.3 Social Influences on Decision Making 10.4 Behavioral Economics: Do People Make Their Choices Rationally? Appendix: Using Indifference Curves and Budget Lines to Understand Consumer Behavior
  • 3. 3 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall • Managers at Best Buy had an idea they believed people would love: The company would buy any cell phone or other electronic product back from their customers within two years of purchase and allow them to upgrade to a newer model. • To announce this Buy Back program, Best Buy took an opportunity to reach over 110 million viewers by airing a commercial during the 2011 Super Bowl featuring an unlikely pair of celebrities: aging rock star Ozzie Osborne and teenage singing sensation Justin Bieber. • The success of celebrity endorsements may often rely on their relevance to the advertised product. • Firms must understand consumer behavior to determine what strategies are likely to be most effective in selling their products. • AN INSIDE LOOK on page 332 discusses whether endorsements from celebrities ranging from Jennifer Lopez to Charlie Sheen can help or hurt a brand. Can Justin Bieber and Ozzy Osbourne Get You to Shop at Best Buy?
  • 4. 4 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Do You Make Rational Decisions? Economists generally assume that people make decisions in a rational, consistent way. But are people actually as rational as economists assume? See if you can answer these questions by the end of the chapter: Consider the following situation: You bought a concert ticket for $75, which is the most you were willing to pay. While you are in line to enter the concert hall, someone offers you $90 for the ticket. Would you sell the ticket? Would an economist think it is rational to sell the ticket? Economics in Your Life
  • 5. 5 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Define utility and explain how consumers choose goods and services to maximize their utility. 10.1 LEARNING OBJECTIVE Utility and Consumer Decision Making
  • 6. 6 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall The Economic Model of Consumer Behavior in a Nutshell The economic model of consumer behavior predicts that consumers will choose to buy the combination of goods and services that makes them as well off as possible from among all the combinations that their budgets allow them to buy. Utility The enjoyment or satisfaction people receive from consuming goods and services. Marginal utility (MU) The change in total utility a person receives from consuming one additional unit of a good or service. Law of diminishing marginal utility The principle that consumers experience diminishing additional satisfaction as they consume more of a good or service during a given period of time. The Principle of Diminishing Marginal Utility
  • 7. 7 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10.1 Total and Marginal Utility from Eating Pizza on Super Bowl Sunday The table shows that for the first 5 slices of pizza, the more you eat, the more your total satisfaction, or utility, increases. If you eat a sixth slice, you start to feel ill from eating too much pizza, and your total utility falls. Each additional slice increases your utility by less than the previous slice, so your marginal utility from each slice is less than the one before. Panel (a) shows your total utility rising as you eat the first 5 slices and falling with the sixth slice. Panel (b) shows your marginal utility falling with each additional slice you eat and becoming negative with the sixth slice. The height of the marginal utility line at any quantity of pizza in panel (b) represents the change in utility as a result of consuming that additional slice. For example, the change in utility as a result of consuming 4 slices instead of 3 is 6 utils, so the height of the marginal utility line in panel (b) for the fourth slice is 6 utils.
  • 8. 8 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall The Rule of Equal Marginal Utility per Dollar Spent Budget constraint The limited amount of income available to consumers to spend on goods and services. Table 10.1 Total Utility and Marginal Utility from Eating Pizza and Drinking Coke Number of Slices of Pizza Total Utility from Eating Pizza Marginal Utility from the Last Slice Number of Cups of Coke Total Utility from Drinking Coke Marginal Utility from the Last Cup 0 0 — 0 0 — 1 20 20 1 20 20 2 36 16 2 35 15 3 46 10 3 45 10 4 52 6 4 50 5 5 54 2 5 53 3 6 51 −3 6 52 −1 Remember: Optimal decisions are made at the margin. The key to making the best consumption decision is to maximize utility by following the rule of equal marginal utility per dollar spent.
  • 9. 9 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Table 10.2 Converting Marginal Utility to Marginal Utility per Dollar (1) Slices of Pizza (2) Marginal Utility (MUPizza) (4) Cups of Coke (5) Marginal Utility (MUCoke) 1 20 10 1 20 20 2 16 8 2 15 15 3 10 5 3 10 10 4 6 3 4 5 5 5 2 1 5 3 3 6 −3 −1.5 6 −1 −1
  • 10. 10 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Combinations of Pizza and Coke with Equal Marginal Utilities per Dollar Marginal Utility Per Dollar (MU/P) Total Spending Total Utility 1 slice of pizza and 3 cups of Coke 10 $2 + $3 = $5 20 + 45 = 65 3 slices of pizza and 4 cups of Coke 5 $6 + $4 = $10 46 + 50 = 96 4 slices of pizza and 5 cups of Coke 3 $8 + $5 = $13 52 + 53 = 105 Table 10.3 Equalizing Marginal Utility per Dollar Spent We can summarize the two conditions for maximizing utility: 1.  Pizza Pizza P MU Coke Coke P MU 2. Spending on pizza + Spending on Coke = Amount available to be spent
  • 11. 11 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Number of Ice Cream Cones Total Utility from Ice Cream Cones Marginal Utility from Last Cone Number of Cans of Lime Fizz Total Utility from Cans of Lime Fizz Marginal Utility from Last Can 0 0 — 0 0 — 1 30 30 1 40 40 2 55 25 2 75 35 3 75 20 3 101 26 4 90 15 4 119 18 5 100 10 5 134 15 6 105 5 6 141 7 Finding the Optimal Level of Consumption Solved Problem 10.1 The following table shows Lee’s utility from consuming ice cream cones and cans of Lime Fizz soda: a. Ed inspects this table and concludes, “Lee’s optimal choice would be to consume 4 ice cream cones and 5 cans of Lime Fizz because with that combination, his marginal utility from ice cream cones is equal to his marginal utility from Lime Fizz.” Do you agree with Ed’s reasoning? Briefly explain. Solving the Problem Step 1: Review the chapter material. Step 2: Answer part a. by analyzing Ed’s reasoning. Ed’s reasoning is incorrect. To maximize utility, Lee needs to equalize marginal utility per dollar for the two goods.
  • 12. 12 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Finding the Optimal Level of Consumption Solved Problem 10.1 b. Suppose that Lee has an unlimited budget to spend on ice cream cones and cans of Lime Fizz. Under these circumstances, how many ice cream cones and how many cans of Lime Fizz will he consume? (Assume that Lee cannot consume more than 6 ice cream cones or 6 cans of Lime Fizz.) Step 3: Answer part b. by determining how Lee would maximize utility with an unlimited budget. With an unlimited budget, consumers maximize utility by continuing to buy each good as long as their utility is increasing. In this case, Lee will maximize utility by buying 6 ice cream cones and 6 cans of Lime Fizz, given that we are assuming he can’t buy more than 6 units of either good.
  • 13. 13 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Ice Cream Cones Cans of Lime Fizz Quantity MU MU 1 30 15 40 40 2 25 12.5 35 35 3 20 10 26 26 4 15 7.5 18 18 5 10 5 15 15 6 5 2.5 7 7 c. Suppose that Lee has $7 per week to spend on ice cream cones and Lime Fizz. The price of an ice cream cone is $2, and the price of a can of Lime Fizz is $1. If Lee wants to maximize his utility, how many ice cream cones and how many cans of Lime Fizz should he buy? Finding the Optimal Level of Consumption Solved Problem 10.1 Step 4: Answer part c. by determining Lee’s optimal combination of ice cream cones and cans of Lime Fizz. We can use the following table to solve this part of the problem: Your Turn: For more practice, do related problems 1.8 and 1.9 at the end of this chapter.MyEconLab Lee will maximize his utility by buying 1 ice cream cone and 5 cans of Lime Fizz. At this combination, the marginal utility of each good divided by its price equals 15. He has also spent all of his $7.
  • 14. 14 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall What if the Rule of Equal Marginal Utility per Dollar Does Not Hold? The idea of getting the maximum utility by equalizing the ratio of marginal utility to price for the goods you are buying can be difficult to grasp, so it is worth thinking about in another way. From the information in Table 10.1, we can list the additional utility per dollar you are getting from the last slice and the last cup and the total utility from consuming 4 slices and 2 cups: Marginal utility per dollar for the fourth slice of pizza = 3 utils per dollar Marginal utility per dollar for the second cup of Coke = 15 utils per dollar Total utility from 4 slices of pizza and 2 cups of Coke = 87 utils The marginal utilities per dollar are not equal. You could raise your total utility by buying less pizza and more Coke.
  • 15. 15 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Don’t Let This Happen to You Equalize Marginal Utilities per Dollar Harry’s Utility from Buying CDs and DVDs Quantity of CDs Total Utility from CDs Marginal Utility from Last CD Quantity of DVDs Total Utility from DVDs Marginal Utility from Last DVD 0 0 — 0 0 — 1 50 50 1 60 60 2 85 35 2 105 45 3 110 25 3 145 40 4 130 20 4 175 30 5 140 10 5 195 20 6 145 5 6 210 15 Consider the information in the following table, which gives Harry’s utility from buying CDs and DVDs: Let’s say that Harry has $100 to spend this month, the price of a CD is $10, and the price of a DVD is $20. Using the information from the first table, we can now calculate Harry’s marginal utility per dollar for both goods in the next table.
  • 16. 16 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Don’t Let This Happen to You Equalize Marginal Utilities per Dollar Harry’s marginal utility per dollar is the same for two combinations of CDs and DVDs, as shown in the following table: The best combination provides him with the maximum amount of utility attainable, given his budget constraint. Consumers maximize their utility when they equalize marginal utility per dollar for every good they buy, not when they equalize marginal utility. Your Turn: Test your understanding by doing related problem 1.11 at the end of this chapter.MyEconLab Harry’s Marginal Utility and Marginal Utility per Dollar from Buying CDs and DVDs Quantity of CDs Marginal Utility from Last CD (MUCD) Quantity of DVDs Marginal Utility from Last DVD (MUDVD) 1 50 5 1 60 3 2 35 3.5 2 45 2.25 3 25 2.5 3 40 2 4 20 2 4 30 1.5 5 10 1 5 20 1 6 5 0.5 6 15 0.75 Combinations of CDs and DVDs with Equal Marginal Utilities per Dollar Marginal Utility per Dollar (MU/P) Total Spending Total Utility 5 CDs and 5 DVDs 1 $50 + $100 = $150 140 + 195 = 335 4 CDs and 3 DVDs 2 $40 + $60 = $100 130 + 145 = 275
  • 17. 17 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Income effect The change in the quantity demanded of a good that results from the effect of a change in price on consumer purchasing power, holding all other factors constant. Substitution effect The change in the quantity demanded of a good that results from a change in price making the good more or less expensive relative to other goods, holding constant the effect of the price change on consumer purchasing power. The Income Effect and Substitution Effect of a Price Change Table 10.4 Income Effect and Substitution Effect of a Price Change When price . . . consumer purchasing power . . . The income effect causes quantity demanded to . . . The substitution effect causes the opportunity cost of consuming a good to . . . decreases, increases. increase, if a normal good, and decrease, if an inferior good. decrease when the price decreases, which causes the quantity of the good demanded to increase. increases, decreases. decrease, if a normal good, and increase, if an inferior good. increase when the price increases, which causes the quantity of the good demanded to decrease.
  • 18. 18 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Number of Slices of Pizza Marginal Utility from Last Slice (Mupizza) Number of Cups of Coke Marginal Utility from Last Cup (Mucoke) 1 20 13.33 1 20 20 2 16 10.67 2 15 15 3 10 6.67 3 10 10 4 6 4 4 5 5 5 2 1.33 5 3 3 6 −3 — 6 −1 — Table 10.5 Adjusting Optimal Consumption to a Lower Price of Pizza
  • 19. 19 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Use the concept of utility to explain the law of demand. 10.2 LEARNING OBJECTIVE Where Demand Curves Come From
  • 20. 20 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10.2 Deriving the Demand Curve for Pizza A consumer responds optimally to a fall in the price of a product by consuming more of that product. In panel (a), the price of pizza falls from $2 per slice to $1.50, and the optimal quantity of slices consumed rises from 3 to 4. When we graph this result in panel (b), we have the consumer’s demand curve.
  • 21. 21 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10.3 Deriving the Market Demand Curve from Individual Demand Curves The table shows that the total quantity demanded in a market is the sum of the quantities demanded by each buyer. We can find the market demand curve by adding horizontally the individual demand curves in panels (a), (b), and (c). For instance, at a price of $1.50, your quantity demanded is 4 slices, David’s quantity demanded is 6 slices, and Lori’s quantity demanded is 5 slices. Therefore, panel (d) shows that a price of $1.50 and a quantity demanded of 15 is a point on the market demand curve.
  • 22. 22 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall For a demand curve to be upward sloping, the good would have to be an inferior good making up a very large portion of consumers’ budgets with a greater income effect than substitution effect. Finding goods with upward-sloping demand curves, referred to as Giffen goods, proved impossible for more than a century until finally in 2006, Robert Jensen of Brown University and Nolan Miller of Harvard conducted a study revealing both rice and wheat as two examples. Rice is a Giffen good in poor parts of China. Your Turn: Test your understanding by doing related problem 2.9 at the end of this chapter.MyEconLab Are There Any Upward-Sloping Demand Curves in the Real World? Making the Connection
  • 23. 23 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Explain how social influences can affect consumption choices. 10.3 LEARNING OBJECTIVE Social Influences on Decision Making
  • 24. 24 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall The Effects of Celebrity Endorsements In many cases, it is not just the number of people who use a product that makes it desirable but the types of people who use it. If consumers believe that media stars or professional athletes use a product, demand for the product will often increase. Sociologists and anthropologists have argued that social factors such as culture, customs, and religion are very important in explaining the choices consumers make. Economists have traditionally seen such factors as being relatively unimportant, if they take them into consideration at all. Recently, however, some economists have begun to study how social factors influence consumer choice.
  • 25. 25 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall The NFL is by far the most popular sports league in the United States, so it may not be surprising that companies have lined up to have NFL quarterback Tom Brady endorse their products. Under Armour was so eager to have Brady endorse their sportswear that they gave him part ownership of the company in exchange for his endorsement. The average football fan might believe that sportswear endorsed by Brady may be better. But it seems more likely that people buy products associated with Tom Brady or other celebrities because using these products makes them feel closer to the celebrity endorser or because it makes them appear to be fashionable. Are you more likely to purchase a product based on Tom Brady’s endorsement? Why Do Firms Pay Tom Brady to Endorse Their Products? Making the Connection Your Turn: Test your understanding by doing related problem 3.10 at the end of this chapter.MyEconLab
  • 26. 26 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Network externality A situation in which the usefulness of a product increases with the number of consumers who use it. Does Fairness Matter? If people were only interested in making themselves as well off as possible in a material sense, they would not be concerned with fairness. There is a great deal of evidence, however, that people like to be treated fairly and that they usually attempt to treat others fairly, even if doing so makes them worse off financially. Network externalities sometimes result in market failures, partly due to significant switching costs they can create related to changing products, the selection of which may be path dependent.
  • 27. 27 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Are the Results of Economic Experiments Reliable? The experimental situation is artificial, so results obtained from experiments may not hold up in the real world. Business Implications of Fairness If consumers value fairness, how does this affect firms? One consequence is that firms will sometimes not raise prices of goods and services, even when there is a large increase in demand, because they are afraid their customers will consider the price increases unfair and may buy elsewhere. Sometimes firms will give up some profits in the short run to keep their customers happy and increase their profits in the long run. A Test of Fairness in the Economic Laboratory: The Ultimatum Game Experiment Experimental economics has been widely used during the past two decades, and a number of experimental economics laboratories exist in the United States and Europe. The ultimatum game, first popularized by Werner Güth of the Max Planck Institute of Economics, is an experiment that tests whether fairness is important in consumer decision making.
  • 28. 28 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall What’s Up with “Fuel Surcharges”?Making the Connection Your Turn: Test your understanding by doing related problems 3.12 and 3.13 at the end of this chapter.MyEconLab As oil prices declined in mid-2011, the price of most airline tickets did not decline and in fact, actually increased slightly on some airline routes. As oil prices began to rise in 2008, a number of companies began adding a line for “fuel surcharge” to their bills because they knew that doing so would make consumers believe that the price increases were fair.
  • 29. 29 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Describe the behavioral economics approach to understanding decision making. 10.4 LEARNING OBJECTIVE Behavioral Economics: Do People Make Their Choices Rationally? Behavioral economics The study of situations in which people make choices that do not appear to be economically rational.
  • 30. 30 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Consumers commonly commit the following three mistakes when making decisions: 1. They take into account monetary costs but ignore nonmonetary opportunity costs. 2. They fail to ignore sunk costs. 3. They are unrealistic about their future behavior. Ignoring Nonmonetary Opportunity Costs Opportunity cost The highest-valued alternative that must be given up to engage in an activity. Endowment effect The tendency of people to be unwilling to sell a good they already own even if they are offered a price that is greater than the price they would be willing to pay to buy the good if they didn’t already own it. Nonmonetary opportunity costs are just as real as monetary costs and should be taken into account when making decisions.
  • 31. 31 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Failing to Ignore Sunk Costs Sunk cost A cost that has already been paid and cannot be recovered. Being Unrealistic about Future Behavior Many people have preferences that are not consistent over time. If you are unrealistic about your future behavior, you underestimate the costs of choices that you make today. Taking into account nonmonetary opportunity costs, ignoring sunk costs, and being more realistic about future behavior are three ways in which consumers are able to improve the decisions they make. Once you have paid money and can’t get it back, you should ignore that money in any later decisions you make.
  • 32. 32 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Would you give up being a surgeon to start your own blog? Arnold Kim began blogging about Apple products in 2000, during his fourth year of medical school. By 2008, he was earning more than $100,000 per year from paid advertising. The time, energy, and nearly $200,000 he had invested in medical school were sunk costs he needed to ignore in order to make a rational decision about whether to continue in medicine or to become a full-time blogger. After weighing all his options, Kim chose to blog full time and by mid-2011, his income had risen above what he would have made as a doctor. Knowing that it is rational to ignore sunk costs can be important in making key decisions in life. A Blogger Who Understands the Importance of Ignoring Sunk Costs Making the Connection Your Turn: Test your understanding by doing related problems 4.7, 4.8, and 4.9 at the end of this chapter.MyEconLab
  • 33. 33 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall If the payoff to studying is so high, why don’t students study more? Government statistics show that students who do well in college earn at least $10,000 more per year than students who fail to graduate or who graduate with low grades. Most colleges advise that students study at least two hours outside class for every hour they spend in class, but surveys show that students often ignore this advice. On any given night, a student has to choose between studying and other activities that may seem to provide higher utility in the short run. If students were more realistic about their future behavior, they would not make the mistake of overvaluing the utility from activities such as watching television or partying because they would realize that those activities can endanger their long-run goal of graduating with honors. Why Don’t Students Study More? Making the Connection Your Turn: Test your understanding by doing related problems 4.10 and 4.11 at the end of this chapter.MyEconLab
  • 34. 34 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall How Do You Get People to Save More of Their Income? Solved Problem 10.4 Under 401(k) retirement plans, firms can send some of a worker’s pay to a mutual fund or other investment, where its returns will accumulate tax free until the worker retires. Congress included in the Pension Protection Act of 2006 a provision that made it easier for companies to automatically enroll employees in a 401(k) plan, which increased participation rates. a. Why would more people participate in a retirement plan when they are automatically enrolled than when they have to fill out a form to enroll? Solving the Problem Step 1: Review the chapter material. Step 2: Use your understanding of consumer decision making to answer part a. Some people spend money today that they should be saving for retirement because they expect to increase their saving in the future. If people who act in this way are not automatically enrolled in a plan, they are unlikely to take the steps to enroll because they expect—possibly unrealistically— that in the future they will enroll or save money for retirement in other ways. However, if they are automatically enrolled, then taking the step of opting out of the plan would make it more obvious to themselves that they are behaving in a way that is inconsistent with their long-term goal of saving for retirement. So, once automatically enrolled, most people choose to stay enrolled, even if they would not have taken the necessary action to enroll themselves.
  • 35. 35 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall How Do You Get People to Save More of Their Income? Solved Problem 10.4 Under 401(k) retirement plans, firms can send some of a worker’s pay to a mutual fund or other investment, where its returns will accumulate tax free until the worker retires. Congress included in the Pension Protection Act of 2006 a provision that made it easier for companies to automatically enroll employees in a 401(k) plan, which increased participation rates. b. Most 401(k) plans automatically enrolled employees at a saving rate of 3 percent of their salary, which was a decline since the law had changed. One study indicated, though, that 40 percent of employees would have enrolled at a higher saving rate if they hadn’t been automatically enrolled at the 3 percent rate. Why wouldn’t employees enrolled at the 3 percent rate who wanted to save at a higher rate simply tell their employers that they wanted to save at a higher rate (which is easy to do under the plans)? Step 3: Answer part b. by explaining why some employees don’t raise their saving rate above the default rate of 3 percent. Presumably, people who would have chosen a saving rate of 5 percent or 10 percent if they had not been automatically enrolled at 3 percent intend to raise their saving rate in the future. Some may actually do so, but for others the fact that they are at least saving something may disguise the fact that they are spending too much in the present and saving too little to meet their long-run saving goals. Your Turn: For more practice, do related problems 4.12 and 4.13 at the end of this chapter.MyEconLab
  • 36. 36 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Do You Make Rational Decisions? At the beginning of the chapter, we asked you to consider a situation in which you had paid $75 for a concert ticket, which is the most you would be willing to pay. Just before you enter the concert hall, someone offers you $90 for the ticket. We posed two questions: Would you sell the ticket? and Would an economist think it is rational to sell the ticket? If you answered that you would sell, then your answer is rational in the sense in which economists use the term. The cost of going to see the concert is what you have to give up for the ticket. Initially, the cost was just $75—the dollar price of the ticket and the most you were willing to pay. However, once someone offers you $90 for the ticket, the cost of seeing the concert rises to $90 because once you turn down the offer, you have incurred a nonmonetary opportunity cost of $90 if you use the ticket yourself. The endowment effect explains why some people would not sell the ticket. People seem to value things that they have more than things that they do not have. Behavioral economists study situations where people’s choices do not appear to be economically rational. Economics in Your Life
  • 37. 37 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall AN INSIDE LOOK Findings Are Mixed on the Success of Celebrity Endorsements When successful, a celebrity endorsement can shift the demand curve for a product to the right, from D1 to D2.
  • 38. 38 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Consumption Bundle A Consumption Bundle B 2 slices of pizza and 1 can of Coke 1 slice of pizza and 2 cans of Coke We assume that the consumer will always be able to decide which of the following is true: • The consumer prefers bundle A to bundle B. • The consumer prefers bundle B to bundle A. • The consumer is indifferent between bundle A and bundle B. That is, the consumer would be equally happy to receive either bundle, so we can say the consumer receives equal utility from the two bundles. For consistency, we also assume that the consumer’s preferences are transitive. Using Indifference Curves and Budget Lines to Understand Consumer Behavior Appendix Use indifference curves and budget lines to understand consumer behavior. LEARNING OBJECTIVE Consumer Preferences Suppose that a consumer is presented with the following alternatives, or consumption bundles:
  • 39. 39 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10A.1 Plotting Dave’s Preferences for Pizza and Coke Every possible combination of pizza and Coke will have an indifference curve passing through it, although in the graph we show just four of Dave’s indifference curves. Dave is indifferent among all the consumption bundles that are on the same indifference curve. So, he is indifferent among bundles E, B, and F because they all lie on indifference curve I3. Moving to the upper right in the graph increases the quantities of both goods available for Dave to consume. Therefore, the further to the upper right the indifference curve is, the greater the utility Dave receives. Indifference curve A curve that shows the combinations of consumption bundles that give the consumer the same utility.
  • 40. 40 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Can Indifference Curves Ever Cross? Figure 10A.2 Indifference Curves Cannot Cross Because bundle X and bundle Z are both on indifference curve I1, Dave must be indifferent between them. Similarly, because bundle X and bundle Y are on indifference curve I2, Dave must be indifferent between them. The assumption of transitivity means that Dave should also be indifferent between bundle Z and bundle Y. We know that this is not true, however, because bundle Y contains more pizza and more Coke than bundle Z. So Dave will definitely prefer bundle Y to bundle Z, which violates the assumption of transitivity. Therefore, none of Dave’s indifference curves can cross. Marginal rate of substitution (MRS) The rate at which a consumer would be willing to trade off one good for another. The Slope of an Indifference Curve
  • 41. 41 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10A.3 Dave’s Budget Constraint Dave’s budget constraint shows the combinations of slices of pizza and cans of Coke he can buy with $10. The price of Coke is $1 per can, so if he spends all of his $10 on Coke, he can buy 10 cans (bundle G). The price of pizza is $2 per slice, so if he spends all of his $10 on pizza, he can buy 5 slices (bundle L). As he moves down his budget constraint from bundle G, he gives up 2 cans of Coke for every slice of pizza he buys. Any consumption bundles along the line or inside the line are affordable. Any bundles that lie outside the line are unaffordable. The Budget Constraint The slope of the budget constraint is equal to the ratio of the price of the good on the horizontal axis divided by the price of the good on the vertical axis multiplied by −1. Remember that a consumer’s budget constraint is the amount of income he or she has available to spend on goods and services.
  • 42. 42 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10A.4 Finding Optimal Consumption Dave would like to be on the highest possible indifference curve, but he cannot reach indifference curves such as I4 that are outside his budget constraint. Dave’s optimal combination of slices of pizza and cans of Coke is at point B, where his budget constraint just touches—or is tangent to—the highest indifference curve he can reach. At point B, he buys 3 slices of pizza and 4 cans of Coke. Choosing the Optimal Consumption of Pizza and Coke To maximize utility, a consumer needs to be on the highest indifference curve, given his budget constraint.
  • 43. 43 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall We can use the model of consumer choice to analyze a simplified version of the situation Dell faces in deciding which features to offer consumers. Dell Determines the Optimal Mix of ProductsMaking the Connection Your Turn: Test your understanding by doing related problem 10A.8 at the end of this appendix.MyEconLab Each point of tangency between a typical consumer’s indifference curve and the budget constraint shows an optimal processor speed and screen size choice, which is useful information for Dell in determining the mix of components to offer consumers.
  • 44. 44 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Deriving the Demand Curve Figure 10A.5 How a Price Decrease Affects the Budget Constraint A fall in the price of pizza from $2 per slice to $1 per slice increases the maximum number of slices Dave can buy with $10 from 5 to 10. The budget constraint rotates outward from point A to point B to show the effect of the price decrease.
  • 45. 45 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10A.6 How a Price Change Affects Optimal Consumption In panel (a), a fall in the price of pizza results in Dave’s consuming less Coke and more pizza. 1. A fall in the price of pizza rotates the budget constraint outward because Dave can now buy more pizza with his $10. 2. In the new optimum on indifference curve I2, Dave changes the quantities he consumes of both goods. His consumption of Coke falls from 4 cans to 3 cans. 3. In the new optimum, Dave’s consumption of pizza increases from 3 slices to 7 slices. In panel (b), Dave responds optimally to the fall in the price of pizza from $2 per slice to $1 by increasing the quantity of slices he consumes from 3 slices to 7 slices. When we graph this result, we have Dave’s demand curve for pizza.
  • 46. 46 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall When Does a Price Change Make a Consumer Better Off? Solved Problem 10A.1 Dave has $300 to spend each month on DVDs and CDs, which both currently cost $10, and he is maximizing his utility by buying 20 DVDs and 10 CDs. Suppose Dave still has $300 to spend, but the price of a CD rises to $20, while the price of a DVD drops to $5. Is Dave better or worse off than he was before the price change? Use a budget constraint–indifference curve graph to illustrate your answer. Solving the Problem Step 1: Review the chapter material. Step 2: Solve the problem by drawing the appropriate graph. We begin by drawing the budget constraint, indifference curve, and point of optimal consumption for the original prices:
  • 47. 47 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Your Turn: For more practice, do related problem 10A.10 at the end of this appendix.MyEconLab When Does a Price Change Make a Consumer Better Off? Solved Problem 10A.1 Solving the Problem Step 1: Review the chapter material. Step 2: Solve the problem by drawing the appropriate graph. Now draw a graph that shows the results of the price changes. Dave has $300 to spend each month on DVDs and CDs, which both currently cost $10, and he is maximizing his utility by buying 20 DVDs and 10 CDs. Suppose Dave still has $300 to spend, but the price of a CD rises to $20, while the price of a DVD drops to $5. Is Dave better or worse off than he was before the price change? Use a budget constraint–indifference curve graph to illustrate your answer. Because Dave can now reach a higher indifference curve, we can conclude that he is better off as a result of the price change.
  • 48. 48 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10A.7 Income and Substitution Effects of a Price Change Following a decline in the price of pizza, Dave’s optimal consumption of pizza increases from 3 slices (point A) per week to 7 slices per week (point C). We can think of this movement from point A to point C as taking place in two steps: The movement from point A to point B along indifference curve I1 represents the substitution effect, and the movement from point B to point C represents the income effect. Dave increases his consumption of pizza from 3 slices per week to 5 slices per week because of the substitution effect of a fall in the price of pizza and from 5 slices per week to 7 slices per week because of the income effect.
  • 49. 49 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10A.8 How a Change in Income Affects the Budget Constraint When the income Dave has to spend on pizza and Coke increases from $10 to $20, his budget constraint shifts outward. With $10, Dave could buy a maximum of 5 slices of pizza or 10 cans of Coke. With $20, he can buy a maximum of 10 slices of pizza or 20 cans of Coke.
  • 50. 50 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10A.9 How a Change in Income Affects Optimal Consumption An increase in income leads Dave to consume more Coke and more pizza. 1. An increase in income shifts Dave’s budget constraint outward because he can now buy more of both goods. 2. In the new optimum on indifference curve I2, Dave changes the quantities he consumes of both goods. His consumption of Coke increases from 4 cans to 6 cans. 3. In the new optimum, Dave’s consumption of pizza increases from 3 slices to 7 slices.
  • 51. 51 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall Figure 10A.10 At the Optimum Point, the Slopes of the Indifference Curve and Budget Constraint Are the Same At the point of optimal consumption, the marginal rate of substitution is equal to the ratio of the price of the product on the horizontal axis to the price of the product on the vertical axis. The Slope of the Indifference Curve, the Slope of the Budget Line, and the Rule of Equal Marginal Utility per Dollar Spent At the point of optimal consumption, the marginal rate of substitution (MRS) is equal to the ratio of the price of the product on the horizontal axis to the price of the product on the vertical axis.
  • 52. 52 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall )pizzaofquantityin the(Change)Cokeofquantityin the(Change PizzaCoke MUMU  The Rule of Equal Marginal Utility per Dollar Spent Revisited The rule of equal marginal utility per dollar states that to maximize utility, consumers should spend their income so that the last dollar spent on each product gives them the same marginal utility. When Dave consumes less Coke but more pizza, his total utility remains the same along an indifference curve. Therefore, we can write: If we rearrange terms, we have: Because the first expression is the slope of the indifference curve, it is equal to the marginal rate of substitution (multiplied by negative 1). So, we can write: Coke Pizza MU MU MRS   pizzaofquantityin theChange Cokeofquantityin theChange Coke Pizza MU MU   pizzaofquantityin theChange Cokeofquantityin theChange
  • 53. 53 of 53© 2013 Pearson Education, Inc. Publishing as Prentice Hall We can rewrite this to show that at the point of optimal consumption: The slope of Dave’s budget constraint equals the price of pizza divided by the price of Coke (multiplied by negative 1). We saw earlier in this appendix that at the point of optimal consumption, the MRS equals the ratio of the prices of the two goods. Therefore: This last expression is the rule of equal marginal utility per dollar that we first developed in this chapter. So we have shown how this rule follows from the indifference curve and budget constraint approach to analyzing consumer choice. Coke Pizza Coke Pizza P P MU MU  Coke Coke Pizza Pizza P MU P MU 