The document discusses the changing needs of talent and employees in 2020 compared to the past. It notes that while employees previously sought compensation, esteem, and career growth, they now also want autonomy, flexibility, customized career paths, and opportunities to make a global difference. However, some employee needs seem contradictory, like wanting both job security and variety in work. The document also criticizes some HR practices as being too rigid and focused on managing rather than developing people, which can lead to high attrition rates. It suggests HR needs more flexibility and metrics focused on business goals.