The document discusses the changing needs of talent and employees in 2020 compared to the past. It notes that while employees previously sought compensation, esteem, and career growth, in 2020 they will increasingly want autonomy, flexibility, customized careers, and opportunities to make a global difference. However, some seeming contradictions remain between desires for entrepreneurship and job security, as well as challenging work and work-life balance. The document also criticizes some current HR practices as being too standardized and inflexible, and not adequately focused on developing people or reporting meaningful business metrics.