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EY Discovery
Services
Harnessing the power of
technology in a data-driven
world
Why
EY?Globally integrated end-to-end execution
• Seamless execution in multiple geographies and multiple languages,
enhanced by knowledge of local culture, data protection and data
privacy laws
• Consistent global methodology governing quality control, reporting
and risk management procedures
Flexible and cost-efficient delivery
• Multiple hosting options to meet with each organization’s unique risk
and budgetary requirements (i.e., on premises, cloud, mobile)
• Managed services and preferred provider arrangements with dedicated
resources and flexible pricing options
Innovation as a constant
• Striving to apply advanced analytics and AI technologies to each phase
of a matter, from collection validation and gap analysis, early case
assessment, data processing, document review, production, depositions,
evidentiary hearings, to trial preparation
• Creative use of technologies and custom workflows to accelerate
response, achieve cost efficiency and provide insights
• Dedicated R&D resources including linguists, data scientists and
computer scientists who stay on top of emerging technologies and
data sources and their impact on discovery
Experienced team
• Hands-on knowledge in managing high profile complex regulatory
and internal investigations, litigations and disputes
• Dedicated industry teams with knowledge of sector-specific data
variations and the regulatory restrictions that govern them
• Thought leaders and in-demand speakers who are founding members
of some of the most influential industry professional organizations
Security and privacy control
• Secure global IT infrastructure with 24X7 support that allows timely
and thorough resolution when unexpected circumstances arise
• BCRs that allow cross-border data transfer while facilitating compliance
with global data protection and privacy regulations (e.g., GDPR)
EY | Assurance | Tax | Transactions | Advisory
About EY
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in
economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working
world for our people, for our clients and for our communities.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global
Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com.
About EY Forensic & Integrity Services
Dealing with complex issues of fraud, regulatory compliance and business disputes can detract from efforts to succeed. Better management of fraud risk and compliance exposure is
a critical business priority — no matter the size or industry sector. With approximately 4,500 forensic professionals around the world, we will assemble the right multidisciplinary and
culturally aligned team to work with you and your legal advisors. We work to give you the benefit of our broad sector experience, our deep subject-matter knowledge and the latest
insights from our work worldwide.
© 2018 EYGM Limited.
All Rights Reserved.
EYG no. 01001-171US
BSC no. 1805-2679242
ED None
This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax or other professional advice. Please refer to your advisors for specific advice.
ey.com
Global presence
Americas:
■ Atlanta
■ Belo Horizonte
■ Bogota
■ Boston
■ ■ Buenos Aires
■ ■ Charlotte
■ Chicago
■ ■ Cleveland
■ Curitiba
■ ■ Dallas
■ ■ Houston
■ Iselin
■ Lima
■ Los Angeles
■ Mexico City
■ New York
■ Quito
■ Rio de Janeiro
■ San Antonio
■ San Francisco
■ San Jose
■ Santiago
■ ■ São Paulo
■ ■ Secaucus
■ ■ Toronto
■ ■ Washington Metro DC
Asia Pacific:
■ Adelaide
■ Auckland
■ Bangkok
■ Beijing
■ Brisbane
■ Hanoi
■ ■ Hong Kong
■ Jakarta
■ Kuala Lumpur
■ Manila
■ ■ Melbourne
■ Perth
■ Seoul
■ ■ Shanghai
■ ■ ■ Singapore
■ ■ Sydney
■ Taipei
■ ■ Tokyo
EMEA:
■ ■ Amsterdam ■ Milan
■ ■ Brussels ■ Moscow
■ Bucharest ■ ■ Oslo
■ Budapest ■ ■ Paris
■ Cologne ■ Prague
■ Copenhagen ■ Saarbrücken
■ Dublin ■ Stockholm
■ Düsseldorf ■ ■ Stuttgart
■ ■ ■ ■ Frankfurt ■ Vienna
■ Istanbul ■ Vilnius
■ ■ ■ London ■ ■ Warsaw
■ ■ Madrid ■ ■ Zürich
■ Manchester
Africa:
■ Abuja
■ Cape Town
■ ■ Durban
■ ■ Johannesburg
■ Nairobi
Middle East:
■ Dubai
■ ■ Tel Aviv
India:
■ Chennai
■ ■ Hyderabad
■ ■ ■ Mumbai
■ ■ New Delhi
Are you suspicious of a cyber attack?
Contact us now!
Global incident intake email: CyberResponse@ey.com
Americas hotline: +1 855 611 8781
Contacts outside of Americas: ey.com/forensics
Countries with EY presence
Forensic labs
Advanced security centers
Managed Document
Review centers
Forensic data centers
EY has been named a leader in the "IDC MarketScape: Worldwide eDiscovery Services
2021 Vendor Assessment” for its subject matter expertise, its global network, and its
remote capabilities and response to the COVID-19 pandemic.
EY Discovery
Services
The diversity and dispersion of digital information
continue to grow even while the legal and regulatory
environments become more challenging. Organizations
are seeking end-to-end discovery solutions to help
them manage legal and compliance risks and also
to reduce costs. From pre-litigation information
management to post-matter data disposition, our
team’s qualifications, experience and scale enable us
to offer services across the entire discovery life cycle.
We have decades of experience in managing high-
profile, complex legal and regulatory responses and
investigations. Our discovery, information governance
and forensic professionals can help answer the “who,
what, where, when and how” questions and meet
clients’ discovery and compliance needs.
The
true
discovery
challenges Discovery Data Services
We provide a full range of data processing services to help clients manage discovery needs on
cases of all sizes, delivered through multiple hosting options. Our services include:
• 
Collecting, processing, normalizing, culling and hosting data
• Redacting data for cross-border transfer
• Providing efficient web-based review capability
• 
Formatting select electronic records for production
• Augmenting in-house resources
Managed Review Services
Our team of full-time and contract review professionals are led by a leadership who possess deep
industry, legal and technology knowledge. Striving to meet the specific needs of each matter, we:
• Scale our flexible sourcing model to a wide spectrum of matters, large or small
• Develop and implement data and document review protocols that focus on cost efficiency
• Implement analytics and custom workflows to assess review quality and reduce review
time
• Uphold a repeatable and consistent quality control process
Discovery Consulting
By focusing on cost-saving measures and efficient, proportionate processes, we help
organizations modernize their legal department operations:
• Develop customized workflows to identify and integrate diverse data sources
• Formulate strategies to securely process and transfer data per applicable data
protection and privacy regulations and laws (e.g., GDPR)
• Balance in-sourcing and outsourcing arrangements
• Assess and improve discovery programs and procedures
• Information governance
Data diversity and dispersion
In this digital age, data takes on many forms: email,
financial records, audio phone logs, mobile data, and
social media posts, among others. The cloud has
dramatically increased the places where data can
reside, often on unknown physical platforms across
political borders that are subject to different privacy
and legal regimes. With data formats and cloud
computing exploding, organizations can face many
obstacles in obtaining comprehensive information to
gain insights for investigative and legal matters,
as well as day-to-day business operations.
Cost containment
Managing discovery costs effectively is important for
organizations to achieve their business objectives.
The increasing volume, velocity and variety of data
can make the discovery process unpredictable,
therefore difficult to manage costs. While the growing
acceptance of proportionality and technology in the
discovery landscape can help mitigate increased
costs from large data volume, organizations often
find it difficult to stay current with the legal
requirements and identify practical ways to take
advantage of the potential benefits.
Data protection and privacy
concerns
A new wave of data protection and privacy regulations
and laws is putting organizations worldwide under
greater pressure to understand and protect their
critical information. Examples include the EU’s
General Data Protection Regulation (GDPR), China’s
Cybersecurity Law, Australia’s Privacy Amendment
and South Africa’s Electronic Communications and
Transactions Act. The increasing level of cross-border
data transfer brought on by global commerce is
exacerbating the legal and regulatory challenges.
Organizations are compelled to retool their existing
skill sets, technologies and workflows in anticipation
of unprecedented scrutiny that these new regulations
and laws will bring.
The GDPR restricts transfers of personal
data outside of the EU unless the third
country has an “adequacy decision” from
the European Commission or the receiving
entity has a valid data transfer mechanism
in place. EY has developed and implemented
Binding Corporate Rules (BCRs) that define
EY’s policy on privacy and international data
transfers. BCRs are recognized under the
GDPR as a valid data transfer mechanism.
EY’s BCRs have been formally approved by
data protection authorities in Europe. A copy
of our BCRs is available at www.ey.com/bcr.
In addition, EY in the US participates in and
has certified its compliance with the EU —
US and Swiss — US Privacy Shield
Framework. For additional information,
review EY’s Protecting your data: EY’s
approach to data privacy and information
security.

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EY Discovery Services: The true challenges of data diversity

  • 1. EY Discovery Services Harnessing the power of technology in a data-driven world Why EY?Globally integrated end-to-end execution • Seamless execution in multiple geographies and multiple languages, enhanced by knowledge of local culture, data protection and data privacy laws • Consistent global methodology governing quality control, reporting and risk management procedures Flexible and cost-efficient delivery • Multiple hosting options to meet with each organization’s unique risk and budgetary requirements (i.e., on premises, cloud, mobile) • Managed services and preferred provider arrangements with dedicated resources and flexible pricing options Innovation as a constant • Striving to apply advanced analytics and AI technologies to each phase of a matter, from collection validation and gap analysis, early case assessment, data processing, document review, production, depositions, evidentiary hearings, to trial preparation • Creative use of technologies and custom workflows to accelerate response, achieve cost efficiency and provide insights • Dedicated R&D resources including linguists, data scientists and computer scientists who stay on top of emerging technologies and data sources and their impact on discovery Experienced team • Hands-on knowledge in managing high profile complex regulatory and internal investigations, litigations and disputes • Dedicated industry teams with knowledge of sector-specific data variations and the regulatory restrictions that govern them • Thought leaders and in-demand speakers who are founding members of some of the most influential industry professional organizations Security and privacy control • Secure global IT infrastructure with 24X7 support that allows timely and thorough resolution when unexpected circumstances arise • BCRs that allow cross-border data transfer while facilitating compliance with global data protection and privacy regulations (e.g., GDPR) EY | Assurance | Tax | Transactions | Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. About EY Forensic & Integrity Services Dealing with complex issues of fraud, regulatory compliance and business disputes can detract from efforts to succeed. Better management of fraud risk and compliance exposure is a critical business priority — no matter the size or industry sector. With approximately 4,500 forensic professionals around the world, we will assemble the right multidisciplinary and culturally aligned team to work with you and your legal advisors. We work to give you the benefit of our broad sector experience, our deep subject-matter knowledge and the latest insights from our work worldwide. © 2018 EYGM Limited. All Rights Reserved. EYG no. 01001-171US BSC no. 1805-2679242 ED None This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax or other professional advice. Please refer to your advisors for specific advice. ey.com Global presence Americas: ■ Atlanta ■ Belo Horizonte ■ Bogota ■ Boston ■ ■ Buenos Aires ■ ■ Charlotte ■ Chicago ■ ■ Cleveland ■ Curitiba ■ ■ Dallas ■ ■ Houston ■ Iselin ■ Lima ■ Los Angeles ■ Mexico City ■ New York ■ Quito ■ Rio de Janeiro ■ San Antonio ■ San Francisco ■ San Jose ■ Santiago ■ ■ São Paulo ■ ■ Secaucus ■ ■ Toronto ■ ■ Washington Metro DC Asia Pacific: ■ Adelaide ■ Auckland ■ Bangkok ■ Beijing ■ Brisbane ■ Hanoi ■ ■ Hong Kong ■ Jakarta ■ Kuala Lumpur ■ Manila ■ ■ Melbourne ■ Perth ■ Seoul ■ ■ Shanghai ■ ■ ■ Singapore ■ ■ Sydney ■ Taipei ■ ■ Tokyo EMEA: ■ ■ Amsterdam ■ Milan ■ ■ Brussels ■ Moscow ■ Bucharest ■ ■ Oslo ■ Budapest ■ ■ Paris ■ Cologne ■ Prague ■ Copenhagen ■ Saarbrücken ■ Dublin ■ Stockholm ■ Düsseldorf ■ ■ Stuttgart ■ ■ ■ ■ Frankfurt ■ Vienna ■ Istanbul ■ Vilnius ■ ■ ■ London ■ ■ Warsaw ■ ■ Madrid ■ ■ Zürich ■ Manchester Africa: ■ Abuja ■ Cape Town ■ ■ Durban ■ ■ Johannesburg ■ Nairobi Middle East: ■ Dubai ■ ■ Tel Aviv India: ■ Chennai ■ ■ Hyderabad ■ ■ ■ Mumbai ■ ■ New Delhi Are you suspicious of a cyber attack? Contact us now! Global incident intake email: CyberResponse@ey.com Americas hotline: +1 855 611 8781 Contacts outside of Americas: ey.com/forensics Countries with EY presence Forensic labs Advanced security centers Managed Document Review centers Forensic data centers
  • 2. EY has been named a leader in the "IDC MarketScape: Worldwide eDiscovery Services 2021 Vendor Assessment” for its subject matter expertise, its global network, and its remote capabilities and response to the COVID-19 pandemic. EY Discovery Services The diversity and dispersion of digital information continue to grow even while the legal and regulatory environments become more challenging. Organizations are seeking end-to-end discovery solutions to help them manage legal and compliance risks and also to reduce costs. From pre-litigation information management to post-matter data disposition, our team’s qualifications, experience and scale enable us to offer services across the entire discovery life cycle. We have decades of experience in managing high- profile, complex legal and regulatory responses and investigations. Our discovery, information governance and forensic professionals can help answer the “who, what, where, when and how” questions and meet clients’ discovery and compliance needs. The true discovery challenges Discovery Data Services We provide a full range of data processing services to help clients manage discovery needs on cases of all sizes, delivered through multiple hosting options. Our services include: • Collecting, processing, normalizing, culling and hosting data • Redacting data for cross-border transfer • Providing efficient web-based review capability • Formatting select electronic records for production • Augmenting in-house resources Managed Review Services Our team of full-time and contract review professionals are led by a leadership who possess deep industry, legal and technology knowledge. Striving to meet the specific needs of each matter, we: • Scale our flexible sourcing model to a wide spectrum of matters, large or small • Develop and implement data and document review protocols that focus on cost efficiency • Implement analytics and custom workflows to assess review quality and reduce review time • Uphold a repeatable and consistent quality control process Discovery Consulting By focusing on cost-saving measures and efficient, proportionate processes, we help organizations modernize their legal department operations: • Develop customized workflows to identify and integrate diverse data sources • Formulate strategies to securely process and transfer data per applicable data protection and privacy regulations and laws (e.g., GDPR) • Balance in-sourcing and outsourcing arrangements • Assess and improve discovery programs and procedures • Information governance Data diversity and dispersion In this digital age, data takes on many forms: email, financial records, audio phone logs, mobile data, and social media posts, among others. The cloud has dramatically increased the places where data can reside, often on unknown physical platforms across political borders that are subject to different privacy and legal regimes. With data formats and cloud computing exploding, organizations can face many obstacles in obtaining comprehensive information to gain insights for investigative and legal matters, as well as day-to-day business operations. Cost containment Managing discovery costs effectively is important for organizations to achieve their business objectives. The increasing volume, velocity and variety of data can make the discovery process unpredictable, therefore difficult to manage costs. While the growing acceptance of proportionality and technology in the discovery landscape can help mitigate increased costs from large data volume, organizations often find it difficult to stay current with the legal requirements and identify practical ways to take advantage of the potential benefits. Data protection and privacy concerns A new wave of data protection and privacy regulations and laws is putting organizations worldwide under greater pressure to understand and protect their critical information. Examples include the EU’s General Data Protection Regulation (GDPR), China’s Cybersecurity Law, Australia’s Privacy Amendment and South Africa’s Electronic Communications and Transactions Act. The increasing level of cross-border data transfer brought on by global commerce is exacerbating the legal and regulatory challenges. Organizations are compelled to retool their existing skill sets, technologies and workflows in anticipation of unprecedented scrutiny that these new regulations and laws will bring. The GDPR restricts transfers of personal data outside of the EU unless the third country has an “adequacy decision” from the European Commission or the receiving entity has a valid data transfer mechanism in place. EY has developed and implemented Binding Corporate Rules (BCRs) that define EY’s policy on privacy and international data transfers. BCRs are recognized under the GDPR as a valid data transfer mechanism. EY’s BCRs have been formally approved by data protection authorities in Europe. A copy of our BCRs is available at www.ey.com/bcr. In addition, EY in the US participates in and has certified its compliance with the EU — US and Swiss — US Privacy Shield Framework. For additional information, review EY’s Protecting your data: EY’s approach to data privacy and information security.