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The "care" I/ IOdel can Charisma & Its Components

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The "care" I/ IOdel can help gOll become an active listener
WlTh these 4 skills:

I Focusyour attention on the speaker, and | ]NlY the speaker
I Teehni help you concentrate include:

goncenfrafe : I;2Lltii'; “li. tllEYIliitt. ‘?t,2all

Deep b
Mental paraphrasing the speaker's words

I Means showing the speakerthat you are listening and that his/ her message is being received
Ways to do so include:

is: :i'°". ::*: .:. l:: :li: IT%l: .. -I: :‘: :I°~"~" gchnowledge

clarific I set points. by asking questions or restatinga point

You dothis to keep a conversation goingby askingquestions and clarifying statements made
It allowsyou to clarify a message or go into a particulartopic more inIdepth
erfeelings, moti

T I ltgetsthespeakerto‘openup'torevea| inn ves. needs, goa| sandconcerns

The key lies in asking the right question at the righttime and responding appropriately

I This involves recognizing and redirecting negative emotional reactions ei

I enzolional confrol )

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