This document provides an agenda for the IBM Service Management for Manufacturing conference taking place from March 3-6 at the MGM Grand in Las Vegas. The agenda includes general sessions, breakout sessions, demonstrations of IBM products like Maximo and TRIRIGA, and user group meetings. Sessions will cover topics like asset management, maintenance, inventory optimization, and using mobile and analytics with Maximo. The document lists the session titles and times for the various events over the 3 day conference program.

1. IBM Service Management
for Manufacturing
General Information
Sunday, March 3rd
6:00 p.m. – 8:30 p.m. Pulse Solution Expo Welcome Reception
Monday, March 4th
8:00 a.m. – 9:30 a.m. Opening General Session – Turn Opportunities into Outcomes
1
0:00 a.m. – 1:00 a.m.
1 Stream Keynotes
11:15 a.m. – 12:15 p.m. Stream Keynotes
1
2:00 p.m. – 6:00 p.m. Solution Expo Open
2:00 p.m. – 6:00 p.m. Breakout Sessions
6:00 p.m. – 7:00 p.m. Birds of a Feather Sessions
7:00 p.m. – 0:00 p.m.
1 Pulse Palooza with Carrie Underwood
Tuesday, March 5th
8:00 a.m. – 9:30 a.m. General Session – Best Practices “In Action”
1
0:00 a.m. – 12:15 p.m. Breakout Sessions
1
2:00 p.m. – 7:00 p.m Solution Expo Open
1:30 p.m. – 3:00 p.m Business Leadership Forum – Hot Topics for Manufacturing – IDC Analyst Lead Discussion
2:00 p.m. – 6:00 p.m. Breakout Sessions
6:00 p.m. – 7:00 p.m. Birds of a Feather Sessions
Wednesday, March 6 th
9:00 a.m. – 0:30 a.m.
1 General Session – The Innovation Roadmap
11:00 a.m. – 2:00 p.m.
1 Breakout Sessions
1
2:00 p.m. – 4:00 p.m. Solution Expo Open
2:00 p.m. – 4:30 p.m. Breakout Sessions
Manufacturing Demonstrations
Maximo Life Sciences and This demo shows how IBM Maximo for Life sciences meets the requirements for calibration, risk, compli-
Calibration ance and validation in the Life Sciences Industry. The Calibration demo show how the solutions provides
all requirements for traceability and reverse traceability, all calibration history data, calibration data sheets
and required reporting.
Work Management The Maximo work management applications capabilities will be covered at this station with experts in the
area of work processing, labor reporting and other related functionality like safety plans.
Smarter Buildings IBM’s Smarter Buildings demonstration focuses on IBM TRIRIGA Energy Optimization. The solution
provides key analytics through a consolidated, role-based view of data in two key areas — energy and
facilities management — helping building owners, operators.
Maximo Mobile This station will feature experts on all of the Maximo Mobile applications. Learn about the recent
enhancements to the Maximo Mobile Suite and how they can benefit your organization. Demonstrations
of all of the Maximo Mobile products will be available, including Work Management, Inventory
Management, and Asset Management.
Asset Management This station will cover Maximo capabilities for managing assets including meters and meter groups, clas-
sifications, failure codes and condition monitoring.
IBM Maximo for Service The IBM Maximo for Service Providers demo will show the ability of this Maximo solution to address the
Providers requirements of service provider who need to service multiple customers with accurate billing, flexible
pricing rules, and service level agreements.
March 3 – 6
Industry Roadmaps MGM Grand – Las Vegas, Nevada

2. IBM Service Management
for Manufacturing
User Groups, Birds of a Feather, Expo Theater, Breakout Sessions
Time Session ID Session Title
Sunday, March 3rd
3:00 p.m. – 3:30 p.m. MUG-2384 Maximo Manufacturing User Group Business Meeting
3:30 p.m. – 4:15 p.m. MUG-2014 Covidien’s Upgrade from Maximo 6.2 to Maximo 7.5
3:30 p.m. – 4:15 p.m. MUG-1530 How Michelin Uses the Maximo Enterprise Adapter for Oracle Applications to Connect
One Maximo Instance to Multiple Oracle Instances
4:30 p.m. – 5:15 p.m. MUG-1349 Using Maximo’s Built-in Functionality to Deploy a Refrigerant Management Program at
Johnson & Johnson
4:30 p.m. – 5:15 p.m. MUG-1845 Ford’s Recommendations for Global Maximo Deployment in a
Manufacturing Enterprise
5:15 p.m. – 6:00 p.m. MUG-1269 Using a Risk-Based Approach to Reduce Costs for Validation with the IBM Maximo
Quality Partner Program (Abbott, Coviden)
5:15 p.m. – 6:00 p.m. MUG-2042 Cummins, Maximo and the World
Monday, March 4th
5:00 p.m. – 6:00 p.m. SSB-2039 How Boeing is Using TRIRIGA to Optimize Return on Real Estate Assets
5:00 p.m. – 6:00 p.m. IAM-1137 Honda’s Cloud-Based Digital Identity Solution
5:00 p.m. – 6:00 p.m. CSM-1080 American Greetings’ Cloud Transformation Continues with a Focus on IBM
SmartCloud Integration
5:00 p.m. – 6:00 p.m. CSM-1228 Hosted Infrastructure Elevates Herman Miller, Inc. to Cloud Nine
5:00 p.m. – 6:00 p.m. OPM-1834 Marketing, Mayhem, and Metrics: Selling and Delivering an IT Service Management
Program at Coca-Cola
5:00 p.m. – 6:00 p.m. BEM-1406 Simplified Acquisition Management and Worldwide Endpoint Asset Management:
Case Studies with Aurubis AG and US Foods
Tuesday, March 5th
1
0:00 a.m. – 1:00 a.m.
1 RSM-1372 New Culture of Virtualized Storage at Danone Poland with Tivoli Storage Management
and IBM Storwize V7000
11:15 a.m. – 12:15 p.m. RSM-2157 Advances in Disaster Recovery with Tivoli Storage Manager 6.3 (Mitsubishi)
11:15 a.m. – 12:15 p.m. SEM-1302 Max Maximo Speed (Boeing)
11:15 a.m. – 12:15 p.m. OMA-1037 What ISO 55000 Means for Asset Management Professionals
1:30 p.m. – 3:00 p.m. BLF-2292 Business Leadership Forum – Hot Topics for Manufacturing –
IDC Analyst Lead Discussion
3:30 p.m. – 4:30 p.m. MME-1699 Managing a Mobile Sales Force with IBM Endpoint Manager at Yanbal International
3:30 p.m. – 4:30 p.m. SEM-2149 Fujitsu’s Maximo Augmented Reality Tablet for Field Workers
5:00 p.m. – 6:00 p.m. SEM-1049 How Honda of America Utilized IBM Best Practices for Maximo Performance Tuning
5:00 p.m. – 6:00 p.m. CSM-2216 Best Practices in IT Service Management
6:00 p.m. – 7:00 p.m. IBP-2211 Maximo Manufacturing User Group
Please Note: This roadmap is accurate at the time of publication, but is subject to change.
Please check the conference website for the current agenda:
ibm.com/software/tivoli/pulse/agenda.html
March 3 – 6
Industry Roadmaps MGM Grand – Las Vegas, Nevada

3. IBM Service Management
for Manufacturing
User Groups, Birds of a Feather, Expo Theater, Breakout Sessions
Wednesday, March 6th
11:00 a.m. – 2:00 p.m.
1 IBP-1136 The IBM Accelerated Value Program’s Impact on Operational Excellence in Some of
Today’s Most Progressive Organizations (GM)
11:00 a.m. – 2:00 p.m.
1 BME-1255 Taser International Leveraged IBM Cast Iron to Integrate a Mobile Salesforce with
Their CRM and ERP Systems
11:00 a.m. – 2:00 p.m.
1 SSI-2060 Automating Handover of Assets from Engineering to Operations
1
2:30 p.m. – 1:30 p.m.
0 ICS-1219 Plant Maintenance Using Failure Mode and Effects Analysis with Enterprise Asset
Management at Hyundai Steel
3:30 p.m. – 4:30 p.m. IBP-1669 Why Mobilizing Maximo on Smart Devices is a Question of “When,” Not “If”
(ATK Aerospace Systems, ABM Engineering)
3:30 p.m. – 4:30 p.m. SSI-2054 Leveraging Analytics to Gain Greater Business Value from Maxmo at GM
3:30 p.m. – 4:30 p.m. SEM-1661 How General Mills and Flint Hills Resources Leveraged Maximo to Optimize Inventory
and Save Money
Please Note: This roadmap is accurate at the time of publication, but is subject to change.
Please check the conference website for the current agenda:
ibm.com/software/tivoli/pulse/agenda.html
March 3 – 6
Industry Roadmaps MGM Grand – Las Vegas, Nevada