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Free public wifi update at ICTF 2015
- 1. Free Public Wifi Update Anjanesh Babu | Gerrard Barker |Jessica Suess A3 - Room: L5 (60)
- 2. Anjanesh Babu ICT Support Officer (Networks) The Ashmolean Museum
- 4. We are here Broadway (L2 over ADSL) Stores Harkness Scale of the deployment
- 5. Our own pipe Logging Traffic Legal Listed Buildings Design £
- 6. Over to..
- 7. Gerrard Barker Super Connected Oxford Project Manager Oxford City Council
- 9. Super Connected Oxford Gerrard Barker IT Programme and Project Manager Oxford - A City of opportunity – A brand • 9.5 million visitors per year • Generating £770 million of income for local Oxford businesses every year • 4,000 businesses providing 106,000 jobs • 36,000 students
- 10. Super Connected Oxford 2012 Government initiative to improve UK Broadband by 2015 Rural Broadband - County Council led Urban Broadband Fund -Oxford is one of only 22 Cities
- 11. The Oxford Vision Park & Ride In buildings Vouchers for Small and Medium Size Businesses On the Bus In the Street
- 12. Super Connected Oxford The Programme of Projects • Wi-Fi on Public Transport • Wireless Concession • Wi-Fi Hotspots • Connection Vouchers Scheme
- 13. Wireless Concession In the Street Tested the market Looked at combing with the Smart Cities agenda Working in Partnership with Oxfordshire County Council
- 14. • 225 Buses in and around Oxford now have Wi-Fi Wi-Fi on Public Transport
- 15. Connection Vouchers Small and Medium Sized Enterprises 300 Businesses in and around Oxfordshire now have faster Wi-Fi £400K invested in Infrastructure and climbing
- 16. • Free Wi-Fi in all free to enter Public Buildings 26 Community Centres, 8 Libraries, Oxford University Museums, Bus station, Customer Contact Centre, Town Hall etc. Wi-Fi Hotspots
- 17. Super Connected Oxford What did it all cost? • Wi-Fi on Public Transport • Wireless Concession • Wi-Fi Hotspots • Connection Vouchers Scheme
- 18. Did we achieve the Oxford Vision? Park & Ride In buildings Vouchers for Small and Medium Size Businesses On the Bus In the Street
- 19. • Projects within programme within programmes • Challenges • Delay and hassle • Success • Thanks • Details of the main Programme within the Wi-Fi Hotspot Project How did it go?
- 20. Over to..
- 21. Jessica Suess Partnership Officer Oxford University Museums
- 23. Project Budget approx. £300k • £110k - WAPs and POEs • £70k - WAP installation • £60 - Network Upgrade • £25k - 3rd Party WiFi Installation and service for 3 years
- 33. Any … ? ? ?
- 34. Free Public Wifi Update Jessica Suess | Gerrard Barker | Anjanesh Babu A3 - Room: L5 (60) Thank you !
- 35. P.s. The Tech
- 37. Network transit Wireless Edge Wireless Edge Wireless Edge Wireless Edge Aerohive Control Plane Distribution and Edge Distribution and Edge Distribution and Edge Distribution and Edge Public Service Provider Network Core Commercial ISP gateway museum-staff public
- 38. Network transit Edge Wireless Control Plane Distribution Network Core Gigastream museum-staff public
Editor's Notes
- Intro who is who and why we are here.
- Recap : from last year - who was involved
- Drill down to where we are .
- Challenges from last year Design Listed buildings Who does logging (logs) OWN PIPE! £££££££
- Intro slide
- Grateful for the generous support from the Oxford City Council to allow us to enable public access Wi-Fi across the four museums > this involved installing over 100 new WAPs in the public spaces in our grade one listed buildings, upgrading our network infrastructure to manage the additional traffic, and installing the public service separate from the JANET network.
- We received just under £300k from OCC, and the breakdown is roughly what you see above. Included this to highlight that spend was not always where anticipated.
- In particular we spent a significant amount on the installation of the WAPs due to the nature of our buildings, which are all grade one listed. This meant that every single installation was ‘bespoke’ and had to be blended in which the aesthetic of the gallery. MNH example with boxes. Had a broader impact on deployment – usually you would conduct WiFi surveys to pinpoint the best location to provide coverage, but we were very limited in where we could place points, and had to have extensive discussions with Estates about correct locations (in order to avoid pesky building requests). This meant that where we could place the points dictated how many we needed to provide coverage etc.
- Also, and inexplicably, when we received the WAPs the mounts – that were specifically made for them, simply did not fit! In the end our mount maker at the Ashmolean had to make bespoke mounts for this purpose, because despite good communications and the best efforts of our supplier, they just could not get us mounts that fit. They turned out to be better as they clipped into place for easy deployment.
- Finally the service, the £35k we spent involved set up and capitalised running costs for the first three years as allowed for by the funding agreement. We had to go through an open tender process as a result of the funding, and also could not use the JANET network as part of the backbone (though that is now possible) because of the unfair advantage implications. Despite that we went with WiFiSpark, who do have an agreement with JANET which allows delivery of public WiFi over their backbone should we ever want to shift in that direction. We picked them because they were really flexible, and were keen to help us create a bespoke ‘museums’ experience and interface, rather than tying us into using a public interface.
- All this work has allows us to provide an important and ‘expected’ service for our public visitors – of which there were 2.25m last year > haven’t had a huge response from the public in terms of excitement as they see it as something that we should always have had, and which it was a real issue for use before. Now that we have the service it is up to us to think about how we can improve visitor experience.
- We have been experimenting with a number of things, delivering visitors additional content about the collections in situ etc.: Working to ensure all our websites are full responsive so visitors can access carefully curated collections (EA), but these were developed for online visitors, rather than people standing in the museum in front of the object, and this is what we are focussing on now. Built a mobile website to which visitors are automatically redirected to when they sign into the WiFi. Provides information specific to their visit like What’s On, floor plans, etc. This website also includes ‘top objects’ for those with only a short time in the museum to see key highlights. We have moved services such as our audioguides onto a mobile website so that visitors can access them free of charge. Alongside this, we are also trying more ‘content rich stuff’: Animations of objects behind glass in motion (MHS) Digital Sketchbooks, digital tools that art students can use to enhance their visit Using sound samples to play instruments on display This is an area that we are really only just beginning to explore, but we are excited by the possibilities.
- The next thing, which we are implementing shortly is about what information our visitors can tell us. We will be activating presence analytics to gain a deeper understanding of how visitors use our spaces: How long do individual visitors actually spend in the museum – particularly interesting for sites like MNH and PRM which are adjoined, but don’t have a clear understanding of how visitors move between the two sites Pathways through the museum – for example at the MHS you enter on the middle floor, and we don’t really have a clear understanding of whether visitors go up of down. They also have a free temporary exhibition space, but because it is not ticketed hard to know how many people enter, so we will get a better idea of that, and you can also enter from the wrong end, so an idea of how many people do that. In complex buildings like the Ashmolean gain a better understanding of how people move around. There are also dead end and pocket galleries, so interested to see how people use those. Plus, sometimes it is unclear whether low visitor numbers to a space are based on collection or location, so with changing displays that is something we can measure. So all very exciting.
- Almost done. Once egain the project was complete
- Completely done and exhausted with cabling, listed building
- Almost done. Once egain the project was complete
- Any questions ?
- Intro who is who and why we are here.
- Almost done. Once egain the project was complete